The Mills House

ills House is the best!

lped my vision come to life. My ceremony was outside in the courtyard and my reception was on the 2nd floor in the Planter's Suite. The Mills House staff was friendly, polite and helpful during planning, and throughout my entire event. Not only was everyone great but their catering was in house and all the food was amazing! I highly recommend having your wedding at The Mills House!

, etc.) We worked closely with Alicia as we planned our big day. She was a pleasure to work with from the beginning. She was prompt to respond to emails, answer questions, and everything in between. The rest of The Mills House staff was also phenomenal. From the front desk, to room service, to the wedding reception staff, everyone was an absolute joy! Also, our wedding reception food was delicious! We highly recommend The Mills House to anyone! Thank you for helping to make our wedding day and weekend one we will never forget!

ian, flowers and photographer ... as well as the special chairs and table overlays that I wanted to customize for my wedding. I worked with Melissa Joseph and Casey Walters and found them both to be responsive and organized ... very important as I was coordinating the wedding from New York City! Our one trip prior to the wedding weekend was for the tasting, so be warned, you'll gain five pounds as the food is amazing! There is nothing we would do differently and would highly recommend this venue.

-of-town bride, planning from Los Angeles. Later on, as Sara went on maternity leave, we got Melissa Joseph and Melissa and Gabby were fantastic to work with. Of course, I had a ton of questions leading up to the big day and especially the 2 weeks before my wedding, and Melissa was extremely accommodating and quick to provide answers to my many questions. She and Gabby really were amazing. The only disappointment my husband and I had was that we nixed doing a large wedding cake because we were providing a dessert course and a Viennese display, both from the Mills House. The Viennese display was supposed to have 3 different types of tarts, as well as French pastries (my favorite!). I ever clarified what type of pastries, so as to not have expectations that would not be met on my wedding day, but we went over everything and was told there would be macarons (again, my favorite!), and various pastries, so I felt fine with not having a traditional, large wedding cake. I thought it would be fun for our guests to have a variety. To my shock, because the dessert was set-up in a smaller, adjoining room, there were only 4 cake stands with the mini tarts and NONE of the French pastries we discussed. There was such little dessert on display that I was embarrassed! Yes, we discussed using some of the cake stands they had, but I did not expect it to be so poorly displayed and it did not meet the expectation for the price we paid. That aside, our Banquet Captain, Reggie, and his team that night were fantastic. They made sure my husband and I had everything we needed and checked on us to make sure we were happy and doing well as the night unfolded. They were truly fantastic and the Mills House is lucky to have them. Also, we were supposed to have Cocktail Hour on the terrace, near the pool, but the weather was bad and we ended up having it in the Queen Street Gallery. I was told by my sisters that it was a little crowded for the guests, but overall not bad. One thing to note brides, is that some of our food was different from our tasting in May, than what was provided on the actual day. The sliders were much smaller, as were the chicken tenders we had for late night snacks. I'm not sure why it changed, but it did. Also, we did Welcome Bags for our guests and we left them on a large table, and one of our guests that we know of, did not get his. We labeled each bag with names, so people knew which was theirs and I found it disappointing that another guest would take a bag. I actually asked the Mills House about that and whether it would be a problem, but I was told it would not be. Also, one of the signs they made for our wedding had my maiden name misspelled. A small, but embarrassing mistake for them to make. Additionally, I did A LOT of research to find the perfect venue that had a classy atmosphere, but that was comfortable for our out-of-town guests, and the Mills House, with its renovations, hit it out of the park for me. It had the best location downtown by far, and the rooms being updated felt so nice, clean, and new. Beautiful venue, and excellent service overall.

and phone from Chicago. She was always available by email and phone and would answer any questions I had. I didn't get to try the food and went off of recommendations from her. My food was great! My guests still talk about how good our food was at our wedding. They were even able to accomodate a dietary restriction without any issues last minute. My parents still comment how accomodating The Mills House was in general. We could not have been happier! Melissa helped make my wedding perfect. Thank you The Mill House and Melissa!

d it would be. The food was absolutely fantastic - all of our guests commented on how delicious everything was. My favorites were the shrimp and grits and crab cake griddle! We had great service for passed hors d'oeuvres, and the bartenders and food station attendants were wonderful. Overall it was a great evening, but there were a few small details that were overlooked in terms of planning and service. At times it took our contact at the Mills House a few days or more to respond to emails, and details discussed at the rehearsal were not carried out the day of the wedding (and had to be corrected by the bride prior to the ceremony). We would definitely choose the Mills House again because it is such a wonderful venue in a great location, but there are some improvements that can be made with the service. There was a mixup with some of our guests' hotel rooms (including the bride's mother's room), and the managers did little to remedy the situation at the time of check-in. For the amount of money we spent on the wedding weekend, we would have expected a bit more service and concern, as we had 35 rooms reserved and were bringing the hotel a lot of revenue that weekend.

nd the catering office was very accommodating to special requests.