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5/31/25
Had a great experience at The Palm, we ordered the bone in ribeye, large lobster tail, shrimp cocktail, bacon slab, oysters, corn cacio e Pepe, and broccolini, with key lime pie for dessert. Everything was top notch and we will definitely be re...
turning! Aether was our server and she was very attentive and even comped our lobster tail for us as the first one was too overdone, but the second came out perfectly steamed! That was really great customer service and we appreciated her doing that. Another thing we really appreciated was that they found us a great alternative when they unfortunately were out of the Riesling, we liked the suggestion so much we ended up getting the entire bottle! Thanks again to all the team at The Palm!
6/04/26
Mackenzie was our waiter for lunch. He was courteous, polite, helpful, accommodating, and very knowledgeable about everything that is offered. Our food was very delicious, especially the Lobster bisque and well worth the price of each dish. We ...
would highly recommend this dining location, and for the best experience ask for Mackenzie as your waiter. He will truly make your dining experience memorable.
1/11/26
Luckily I don't live in Boston because I just lost 30lbs and I couldn't keep it off if I lived near this restaurant haha. I recently went here with a group of friends, and we had an amazing time. The food is fantastic!! Our waiter was very atte...
ntive, but also gave us space which a lot of fancier restaurants have a hard time balancing. As delicious as the food was, it came out quickly, and fresh! The atmosphere was delightful! Thank you for the wonderful experience!
7/11/25
We celebrated our anniversary at The Palm in Boston and couldn’t have asked for a better experience. From the warm service to the perfectly cooked steaks and elegant atmosphere, everything was top-notch. The staff made us feel truly special, an...
d every detail, from the cocktail selection to entry was flawless. A perfect evening for a perfect celebration. Highly recommend for any special occasion!
1/01/26
Unfortunately, this was an underwhelming and overpriced dining experience. From the appetizers to the entrées, the food was simply not good, especially given the price. We dined with a group, including a friend who is a food critic, and even sh...
e said she would never return.
A few specific issues:
1. The appetizers were underwhelming and not worth the price.
2. My steak was extremely dry with a grainy texture. I ordered it medium-well, sent it back, and it was returned with butter on top rather than properly corrected. I ultimately sent it back and received a refund.
3. Another guest’s pasta arrived completely cold. She didn’t eat it and just asked for a box to reheat it at home.
4. A third guest ordered a steak medium and received it well done. After sending it back, the replacement came out rare. He also received a refund.
5. The wedge salads were very underwhelming—essentially a head of lettuce with a few walnuts, blue cheese, and crispy onions.
While the service was good and the staff did attempt to make things right with refunds, the core issue was the quality of the food itself. To make matters worse, 4 out of 13 people in our group became sick shortly after eating, which ultimately prompted me to write this review.
Overall, the food was overpriced, poorly executed, and not worth returning for.
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