The Penthouse Hyde Park
About This Vendor
A Century In The Making
A rooftop ballroom and open-air terrace, The Penthouse Hyde Park offers Art Deco-inspired design with expansive views of the Chicago skyline and Lake Michigan. Sleek, sophisticated, and simple, our venue acts as a blank slate to make your dream event come to life. Whether you’re planning a seated reception for 150 with dinner and dancing or a cocktail-style gala for 200, The Penthouse Hyde Park provides the perfect setting. A Century in the Making The Penthouse Hyde Park, located atop the former Piccadilly Hotel & Theater, offers an air of refined elegance that nods to its 1920’s roots. Our north and east walls feature 20’ arched windows that showcase skyline and lakefront views, unlike anything you’ve ever seen. Intricate crown molding has been restored to its original glory to provide just a touch of character. The space has been outfitted with modern lighting and a sound system to provide guests with a high-end experience they’ll remember for years to come. Contact us today to start the conversation!
Amenities + Details
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Liability Insurance
Outdoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
On-Site Accommodations
Ceremony Types
Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony
Guest Capacity
Up to 150
Settings
Ballroom, Historic Venue, Rooftop
Venue Service Offerings
Bar & Drinks
The Penthouse Hyde Park Reviews
Share your thoughts with other couples
We booked our wedding at The Penthouse Hyde Park while it was still under construction and the end result exceeded our expectations. The venue is absolutely breathtaking and the staff could not have been more accommodating and helpful through ...
the entire process. We would recommend The Penthouse Hyde Park for any couple looking to get married in Chicago.
Response from the Vendor on 02/14/2022
Emily, thank you so much for your five-star review. Your wedding was incredible, and we are so grateful that you chose The Penthouse Hyde Park to host your special day. Wishing you years of health, happiness, and wedding bliss!
The venue itself is gorgeous but the management and staff definitely need some work. You can tell this is a new venue. I struggled with communication throughout my planning process - my initial contacts were all gone by the time my wedding day ...
came. Our caterer struggled with communication with them. There was no one from The Penthouse at my final walk through. And the day of security wouldn't let me guests up at the start of the event - they had to be told to start letting people in. At the end of the night I was forced out of the service elevator to the street - I couldn't wait for my transportation in the lobby. Just very unorganized and not accommodating. They also have this very strict rule about obtaining a COI for all vendors with very high insurance requirements - some of my vendors didn't meet them and had to increase their insurance - I was told many times that this is not industry standard. And it was left on me to provide all of this to them - adding extra stress and planning. Extra confusion added with the constant staff turnover. They force you to hire security guards for your event but it seemed like they were working the event for them - I never saw anyone working at the venue other than the security guards. They also have a parking lot across the street but charge you $30 a spot. Extremely disappointed in the management and staff of this venue.
The only reason this is not a 1 star review is because the space is breathtaking. Unfortunately, the support staff is unable to match the beauty of the venue.
The original team we were working with seemed to be let go, and we had several chan...
ges to who we needed to work with. Getting a response from the team was difficult, and took several days to a week to get a response. In the days leading up to our wedding, the venue attempted to drive up our costs by adding items that were never in our original contract. It was extremely frustrating to make concession after concession, while the venue refused to meet us in the middle on ANY item.
On the day of the wedding, we had a lot of issues getting people up to the space. There is one, semi-working elevator. This is inadequate for 135 guests plus vendors. Beyond that the bar ran out of mixers and wine multiple times throughout the evening. Since it is an unlimited bar package, this made our experience much worse, and allowed the venue to cut cost.
Overall very disappointing experience. Might recommend the space itself. But only if you have a strong Wedding Coordinator to handle all of the inevitable issues that will arise from working with the Penthouse.
Response from the Vendor on 07/05/2022
Fred, I'm really sorry to see this review. From our time working together, it was clear that there was a very specific vision you both had in mind. We as the venue were not aware of this vision until about 4 months before your wedding. I wish t...
his had been shared with us earlier so we could have opened conversations prior. With earlier communication, I feel that this could have allowed more time to process ideas and would have made the experience feel less rushed and frustrating. Again, I do share my sincerest apologies for that.
From our perspective, we spent hours on Zooms and phone calls with your caterer and planning team. Collectively, we offered several different options for layouts, but they did not fit what you were wanting. The longest wait time for a response from our team was when our Sales Manager went on vacation 5 months before your event.
I do want to clarify that we did not require any last-minute purchases or try to charge last-minute fees. There were some add-ons that you opted for at the suggestion of your planning team. Since this is a public response, I do want to make sure that any readers viewing this understand that the last-minute add-ons in this situation were at your discretion and in no way a requirement from the venue.
Your wedding and reception were beautiful events. We hear and understand your frustrations, and we will use that as lessons learned for future events. We wish you and Jennifer nothing but the best in your new path together.
I’m a local photographer and have been at this venue multiple times for styled shoots & a proposal. Their staff is always incredible. Working with Faith is always so easy as she is so helpful and kind! The venue is absolutely stunning with a be...
autiful view of the skyline. 10/10 recommend this venue and everyone that works there!
Response from the Vendor on 02/14/2022
Marissa, thank you so much for your five-star review. It is always such a pleasure to work with you, and we hope to see you at the venue again soon!
Contact Info for The Penthouse Hyde Park
5107 S Blackstone Ave, Chicago, IL
Meet the Team
Jenny & Emmanuelle
Director of Sales
Jenny & Emmanuelle bring decades of wedding experience to The Penthouse Hyde Park.
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The Penthouse Hyde Park