The Pink Veil

I wish there was a negative star. I went to the Pink Veil to order dresses for my wedding. They were measured in the store. The first two dresses are extremely large. One girl wears a size 16 and received a dress that is a size 22. The other person wears a size 8 and received a size 16. When we realized the dresses where both were multiple sizes to big we had the young lady who wears a size 16 try on the other bridesmaid dress that was a size 16 that fit perfectly. I asked the manager if the size 22 could simply be exchanged for the correct size to fit the smaller bridesmaid she refused. She did not take responsibility for the mishap and ensured me that the measurements were taken correctly and that the dresses matched their measurements. The dresses are obviously to large and hang off. To remove their dresses neither of them have to unzip or unhook anything because once you let go the dresses immediately fall off of their bodies. The manager told us that she would do free alterations for the larger girl but we would have to pay for the alterations for the smaller woman. Meanwhile the third dress had not be shipped. The manager said that she ordered a 14. This bridesmaid wears a size 8 as well. I asked could she stop that order since it had not been filled yet and change the size so we would not have the same situation. Marry declined and said that the manufacturer of the dresses does not do any exchanges or returns for any reason. I was not satisfied and called the manufacture myself and was informed that they do exchanges but only through the company that order the dress and that they would have to place the request. When she called she told the company that we were exaggerating and there was no need for an exchange. She ensured that the dresses would be ready in 5 days but the seamstress told us that there was no way that she could have the dresses ready by my wedding date in 25 days let alone 5 days. Now we are stuck with three super sized dresses. The manager claims that based on the dresses style this is normal, but my other three bridesmaids went to a different shop and ordered the exact same dresses and the came in perfect fit. This store has not taken any responsibility for there actions. Trust me their are other better gown shops in this city. DO NOT patronize them. I wish someone would have warned me.