About this vendor
Based in Chatsworth, CA, The Puzzled One is an original wedding favor and gift company. Presenting an alternative to the traditional unity ceremony, this business offers couples a chance to create something beautiful. As a symbol of your love story, the puzzle you craft with your significant other speaks to your profound and unique narrative.
The Puzzled One has a range of shapes and sizes in its puzzles, offering variation reflective of clients' lives. Once completed, the finished product presents a gorgeous depiction of your shared story. Puzzles can come in many designs and variations, the details of which will be up to you.
A puzzle from The Puzzled One designed for a custom unity ceremony is all handcrafted, personalized, and can become a family heirloom. There are a number of customizations available. These include leaving blank pieces for signatures, adding quotes, crafting a special centerpiece, including a picture, or creating a theme. Orders ship nationally as well as internationally, meaning you can enjoy this decorative item wherever you're located.
Details
Business Attributes
- Woman-owned Business
Gifts & Favors
- Gifts for the Bride
- Gifts for the Groom
- Parent Gifts
- Personalization
- Wedding Gifts
Awards and Affiliations
4-Time 'Best of Weddings'
2021.2020.2019.2018.
Best of Weddings
The Knot independently assesses vendors for this award—it’s never self-reported. We base it on firsthand experiences from real couples and guests, and they must have a 4.5-star average across 7+ reviews in the qualifying year.
Hall of Fame
Earned by winning 'Best of Weddings' four or more times.
Reviews
Your trust is our goal. Our community relies on honest reviews to help
you make those big decisions with ease.
5
out of 5.0129 reviews
Could not have been better! She worked so hard to get this done for us in a quick manner and it was a hit at our wedding! Thank you so much.
Jeannette was fantastic. She worked with me to create a custom-styled puzzle for my wedding that I surprised my bride with at the altar. It made a beautiful addition to the ceremon...
y, and is now proudly hanging on our wall. Her creations are top quality and make a great memento.
Working with Jeannette was amazing. We initially ordered and she immediately informed us that the design we wanted had issues when shipped being broken and such. We were pleased th...
at she informed us before just making it and our puzzle being broken upon arrival. She informed us that it would be a long process and we ordered on a short time frame. She made sure our puzzle was to us in time for our wedding! Less than 5 weeks from order to arrival! Everything about our puzzle was designed by us and we had so many compliments!! It was perfect and so unique to us. We are so excited to be able to display this forever!!
Walked me completely through the design, even edited it 3 times before making it and shipping. We were completely in love with our unity puzzle. Its proudly displayed in our home...
.
I absolutely loved my puzzle!! Normally ordering online it doesn’t look as advertised, not the case here. The colors matched perfect and I will be ordering again.
Jeannette was fantastic to work with for our families unity puzzle. Beautiful and skilled craftsmanship. The only initial complaint we had was that the date of our wedding day was ...
left off (we went back and forth weather we wanted it on in the first place so I understand why). However, it all worked out in the end because our original wedding date was cancelled due to COVID. I would highly recommend Jeannette. The wait is worth it.
One of the favorite pieces we had at my wedding! Blended families are hard but this symbolized a unity like nothing I’ve seen and i truly lived the uniqueness and craftsmanship tha...
t went in to this beautiful piece of work. We got so many compliments and our kids truly lived being parts of the ceremony!
I purchased the unity puzzle as a gift for my brother and his wife to use during their ceremony. It came out beautiful and they were so thrilled with it! Jeanette was wonderful to ...
work with throughout the design process and she answered all of my questions quickly. I highly recommend this vendor!!!
Jeannette was wonderful! She was responsive and gave us a great timeline of when to expect our puzzle. I am absolutely in love with our puzzle and cannot wait to put it together in...
43 short days! Thank you Jeannette
We wanted something unique for our wedding unity ceremony and our puzzle is absolutely perfect! Jeannette was in contact with me throughout the whole process sending frequent updat...
ed proofs. She did everything I asked to make our puzzle represent our relationship. We love it!
The unity puzzle was absolutely beautiful! Jeannette made sure it was exactly how we wanted it & made sure I was fully aware of the process. The puzzle arrived perfectly & was well...
wrapped to avoid any damages. Everyone loved it & we received a lot of compliments. We loved the uniqueness of the puzzle & love how it joins our blended family!
This vendor is amazing! We purchased a custom unity puzzle for our ceremony, and not only did it add the unique and whimsical touch we were looking for, but it also gave us somethi...
ng to treasure, a reminder of the foundations that are so important in our marriage.
The vendor was very responsive. The directions for the customization and process were clear and easy to understand. The best thing about this vendor is that they encourage creativity with your customization. She really listened to my wants and ideas, and together we came up with something truly perfect. I also loved the continual updates during the process and the "last looks" before finishing the product and shipping. I will say, allow time for ordering this product. The process does take a little bit from firt deciding what you want to lastly having it delivered to your door, but it is absolutely worth it.
This is the greatest thing I have ever seen. And, will cherish it always. This is my second time to get married and we wanted our unity to involve our kids. So, this was the most u...
nique way for all of us to be involved. She was the greasiest to work with and the detail is amazing! Would highly recommend. It’s definitely worth the time it takes to get get such a heirloom.
She was so easy to communicate with! We customized the wood, colors and inscription and ended with a BEAUTIFUL keepsake from our wedding. I could not be more pleased with how thi...
s turned out and what a great experience it was working with her!
I ordered the unity ceremony puzzle for my upcoming wedding. The vender was amazing. She kept me updated from the time I ordered until the puzzle shipped. I highly recommend purcha...
sing from her!
I purchased the unity puzzle for my wedding and it is so beautiful and unique. Jeannette made sure to confirm with me that everything was perfect before moving to the next step. Sh...
e is very professional and I would definitely recommend her business.
I desperately wanted to include my kids in our unity ceremony to signify our blended families becoming one. The puzzle was the perfect idea! I was thoroughly impressed with the fin...
al product and the communication throughout the process.
Such a beautiful wedding keepsake for our special blended family. I will definitely recommend to anyone! It really created such a special family moment on our big day. It now sits ...
in our family room to remind us of the day our 2 families became 1.
We were looking for something different at our wedding and through our search found Jeannette and a unity puzzle. Jeannette was up front with her timeframe and when she could produ...
ce. She exceeded our expectations. She is very willing to do custom puzzles and told us she prefered them. She also ensures all details are correct. Our unity puzzle looks fantastic and I can't wait to surprise everyone during the ceremony.
Jeannette was amazing. My husband and I renewed our vows at 20 years and wanted a Unity puzzle to put together with all the family as part of the ceremony. She communicated with me...
everh step of the way, as to insure I was getting exactly what I wanted. Thank you!!
I was looking for the perfect unity symbol when I came across The Puzzled One. She allowed me to customize everything from color stain to the small decals I choose. She communicate...
d in very step ( mock drawing , preview before being sealed). Plus made sure it was on time for my wedding!
We ordered a unity puzzle from the puzzled one for our wedding on June 6th! She was so amazing with working with us and making it just like we imagined! It was a huge hit with ever...
yone at the wedding and will enjoy it forever! We are so greatful for her talents and abilities! It was definitely a beautiful piece and moment we were able to share as we became Mr. & Mrs. Highly recommend her to anyone!
I wanted a fun unity activity for the wedding. I knew PuzzledOne was right for us as soon as I saw Jeanette’s work. I LOVE wood & her Custom crafted puzzle pieces are just gorgeous...
. They’re also durable! And have survived our 8 & 11 year old playing with them.
She was so great to work with! Reached out right after I ordered and kept me update with ever step! We love our puzzle and can't wait to use it in our wedding!
Finding the perfect way to symbolize two families becoming one that can be left as a memory for all to see is a hard one. However; Jeanette made it easy! Her unity puzzles are be...
autiful and allowed for all of us to have a part in symbolizing our two families becoming one. Now it sits out on our mantel as a reminder of our commitment! It was an easy process to get one made and she was very communicative so I did not worry! (As all brides do). It arrived in perfect condition and was just what I wanted!! Everyone at the wedding thought it was the perfect symbol! Highly recommend!
Jeannette was fantastic. Clear easy communication, captured exactly what we wanted, and beautiful craftsmanship!
We are extremely pleased.
This company was so easy to work with. Replied in a timely fashion, had the order done and shipped when she said she would, and it was as beautiful as ever!
Turned out great!!! So happy with the final product as well as how informed I was every step along the way to ensure accuracy. I highly recommend!!!!
Owner was great to deal with. In constant contact and made sure we were 100% satisfied with the puzzle before making the puzzle. Order in advance to make sure she has time becau...
se it is well worth the wait! We got a beautiful piece that I cant wait to use in my wedding
Beautiful work! Easy to work with! In communication through the whole process and she ensured everything was perfect. Definitely recommend, it is a beautiful product and we will fo...
rever cherish it!
If you are looking for a Unity Puzzle, you need to have Jeannette help design your puzzle. She is very professional and A delight to work with during the process. It does take some...
time, but it is well worth the wait. If I could give more than 5 stars I would give it a 10. This is a unique item that you will treasure. My daughter and her fiancé are blending a family and this is perfect to bring them together and start a new family.
OMG I am beyond happy with the puzzle we have chosen to go with. Jeannette was AMAZING to work with, she went above and beyond to make exactly what I wanted. Was willing to chang...
e anything I asked for. I wanted to have something different than the traditional sand ceremony and she rocked it....thanks you so much for all your hard work, I can't wait for everyone to see it...
A beautiful puzzle that was a centerpiece to our ceremony. It's a lovely keepsake that now hangs on our wall.
Amazingly beautiful product! We wanted a way to include all 5 of our blended kids into our ceremony. This was perfect and shipped so quickly.
Our family puzzle turned out beautifully and was the perfect way to show our family blending together at our wedding! Jeannette did an amazing job of capturing our vision.
We used a unity puzzle in our ceremony to include our children. Jeanette was FABULOUS to work with and the puzzle exceeded our expectations! This is a one of a kind keepsake we ...
will treasure forever and we had so many compliments on it! It is truly unique and beautiful art.
Jeannette is amazing! she did a beautiful job that fit our request perfectly! She is very detail orientated and works hard to get exactly what you are looking for! I recommend h...
er 100 percent! Thank you for helping to make our wedding day perfect!
Our unity puzzle exceeded expectations. It was absolutely perfect. Even though we submitted our purchase request very close to our wedding date, Jeannette was able to deliver on ti...
me (early even as we had to receive it a few days prior for a destination wedding). She provided a proof ahead of time to make sure everything was to our liking and spelled properly, and that was huge and gave us complete confidence it would be exactly right when we received it. It served as a beautiful and memorable part of our wedding to represent the fusion of two families into one. It was exactly what we wanted and we appreciate the quality of the product and the spectacular customer service throughout. Thank you so much for your creation. We proudly display it in our home.
I was thrilled when I found this puzzle! This was exactly the idea I was searching for for our wedding. This is a second marriage for the both of us where we were blending 6 kids t...
ogether (3 from each). She was so easy to work with and was very responsive. I didnt give her much time but she still put so much care into this puzzle to make it perfect for our family and for our patriotic themed wedding (we are both in the military). Everything was amazing and the end product is phenomenal! I couldn't thank her enough!
Our puzzle was designed exactly as requested and was such a special focal point of our wedding and ceremony of joining two families. We received so many compliments on it's appeara...
nce as well as all it represented. We love it!
This was one of the best things we could have done! Worth every penny! No one in our hometown has done this and it meant so much to us as a family and others LOVED the idea!!! High...
ly recommend this!
I can not recommend this shop enough. The Puzzled One is such a unique way to celebrate your unity ceremony. It’s the perfect way for blended families to include kids in the weddin...
g. Jeannette was WONDERFUL! She went above and beyond to make sure we were satisfied with our puzzle and we had it in time for the wedding. She’s amazing.
Jeannette was very quick to touch base with me on my unique ideas for my puzzle. She stayed in contact with me throughout the entire design process. The end product exceeded all ...
expectations I had! I would highly recommend a Unity Ceremony Puzzle from The Puzzled One if you are looking for something different, yet personal, for your ceremony....or any event. She has so many different designs and is GREAT to work with!
Absolutely beautiful addition to our ceremony and home. I have received so many compliments and inquiries as to where I got it. The order process was very simple. Jeannette can mak...
e it look however you want. She was honest about when it was going to arrive and very timely in responses to my emails/questions. Highly recommend.
The puzzle that Jeannette made was beautiful. We gave her a rough sketch with a description of what we wanted and she worked with us to deliver an end result that was even better t...
han we imagined. Everyone at the wedding commented on how perfect the puzzle was for our family.
We absolutely loved loved our unity puzzle ! So unique and it represented our blended family at our wedding perfectly!
The seller worked with me on designing our perfect unity puzzle for our wedding day. She made sure that we saw proofs before she made anything and that we were 100% in love with it...
. She knew we had a deadline and had it to us with days to spare! When we received our unity puzzle, we were IN LOVE with it and could not wait to use it! Many of our guests complimented it and wanted to share it with other couples! It is on display in our home and will be there for many years to come. I could not have asked for a better unity commitment for my husband and I!
Jeannette was amazing to work with, and the puzzle turned out beautifully. We aren't allowed to have flames at our venue, and wanted to do something different where we could includ...
e my fiance's kids and this was it. Happy we are able to include them and still have our moment together where we join together. My mother made 2 bags out of her bridal gown which she and my Mother-in-law will walk down the aisle with, my piece in my mothers, and His in his mothers bag. they will place our pieces on the table instead of lighting the candles. Truly amazing and beautiful.
Getting married again and becoming a blended family- we wanted to have a unity puzzle to incorporate into our wedding. From the first moment I placed my order, throughout the proce...
ss of every step, Jeanette was on top of it. Any design question, color choice, and personalized touches was addressed and came out perfect. We received the puzzle 1-2 weeks before the wedding as promised. Working with Jeanette was a pleasure and the puzzle was loved by everyone at the wedding and reception!
I purchased a Unity Puzzle this year and couldn't be more happy with the whole process. From the very beginning Jeannette was responsive to my emails and quick to make changes when...
I asked for them. She did everything to make the final product exactly what I wanted. My family couldn't believe how beautiful it turned out. It takes a while to get everything just as you want it, but she is great at making sure that you get exactly what you ordered. I highly reccomend as a valuable family treasure.
Contact
21621 Hiawatha St, Chatsworth, CA
