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About this vendor
We don‘t know The Ritz-Carlton, Charlotte‘s story by heart. Message them to get to know more about their business.
Amenities + details
Ceremony Area
Indoor Event Space
On-Site Accommodations
Reception Area
Covered Outdoors Space
Dressing Room
Handicap Accessible
Liability Insurance
Outdoor Event Space
Wireless Internet
Settings
- Hotel
Venue Service Offerings
- Bar & Drinks
- Food & Catering
- Rentals & Equipment
- Service Staff
Reviews
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4.4
out of 5.08 reviews
Everyone at the Ritz was so helpful and eager to help us out while planning our wedding. The beautiful urban garden we went with for our venue was a dream come true and very unique...
! Our wedding day was truly a dream at the Ritz. Thank you <3
Tori at the Ritz-Carlton in Charlotte made our wedding dreams come to life! She was the best person to work with, ensured all of our details were just as planned, and super communi...
cative throughout the entire process. We had our reception in the ballroom after our church ceremony nearby in uptown. The guests are still raving about how amazing the food was; so I definitely think the price (while during initial research seemed higher than other venues) was worth it in the end. Tori even filled the guest restrooms with the equivalent of the set up in the Ritz-Carlton spa restrooms....we had surprise treats delivered to our bridal and groom suite the entire weekend, and our guests were so comfortable, taken care of and happy! Thank you to the whole staff!
Having our wedding at the Urban Garden at the Ritz was an absolute dream. Tori made the entire process so easy and stress-free. She is incredibly helpful and responsive (no matter ...
how ridiculous the question!) and we felt completely confident that our wedding would be amazing in the months and weeks leading up to the big day! My husband, my parents, and I all genuinely enjoyed working with her and thought that she was incredible.
The wedding itself at the Urban Garden was absolutely beautiful! We had several guests tell us that it was the nicest wedding that they had been to, and I attribute that mostly to the level of service that the Ritz provides as well as the venue itself. Our food was INCREDIBLE... I sadly did not get to eat the crabcakes that were passed during cocktail hour but I have had several people in the weeks following our wedding comment that they were the best crabcakes that they have had in their life (and we had a decent number of people from MD at the wedding!). Service was impeccable and we absolutely loved our reception.
What's great about having a wedding at the Ritz is that everything is in-house. Food, cake, alcohol, table linens, chairs, etc. were all included with the venue, which made that one less thing that we had to worry about in the months leading up to our wedding. Also included is a complimentary bridal suite for the wedding weekend. My MOH and I had a blast having an old-school sleepover the night before the wedding. The day-of, we had our hair and makeup come to the suite to work on bridesmaids/mothers hair along with a complimentary bridal brunch served in the suite. After our wedding, my husband and I returned to our room to a bucket of champagne, chocolate-covered strawberries, and rose petals around the room. The level of service provided by the Ritz was OUTSTANDING and we truly felt that they went above and beyond to make our wedding weekend so memorable!
The most perfect venue for a wedding! Tori was so helpful every step of the way and extremely responsive. She went above and beyond to set up mock tables, meet us when we needed to...
see the room, and make the entire process and enjoyable experience. The entire Ritz-Carlton staff made the wedding day an absolute dream, the guests were greeted with champagne as they walked in and synchronized serving for the seated dinner. If my husband or I ever needed anything the entire wedding weekend, the Ritz staff was always by our sides. Recommend 100% to host any event at the Ritz-Carlton, Charlotte!!
We got married on June 27,2015 at The Ritz Carlton. The whole experience was so amazing from start to finish. Tara was our wedding coordinator and could not have been more wonderfu...
l to work with. The Ritz was the whole package. The food was delicious and the cake was absolutely stunning! Tara did everything to ensure that the day was perfect and smooth and she exceeded our expectations. We are still hearing from guests how amazing the food and the experience was. It was truly a memorable day! The staff there was so kind and I truly don't think one thing went wrong for our big day. I can't thank The Ritz enough for making this day so special.
We had our wedding at the Ritz because of the impeccable service and experience we were promised by sales staff. The wedding itself had some issues but overall went well. Several m...
onths after the wedding, a few guests reached out regarding gifts they gave during the reception which we never received. Until then, we had no idea anything was missing. I contacted the hotel and gave all of the details and was told someone from Marriott liability headquarters would be in touch. After several weeks, the Marriott called and said the hotel was in no way liable for my stolen gifts and they could offer a $100 credit. Considering the amount of money missing exceeded $100 and the fact that we had hosted an expensive wedding at the hotel, the $100 credit was insulting. The hotel staff moved everything from the reception to our suite so they should have some liability. Some other items were accidently left in or suite and never recovered by the hotel either. Bottom line, hosting a wedding at the Ritz is not worth the amount of money it costs. Beware of thieves and have someone watching your gift table. If something goes wrong, don’t expect anything from the hotel. They made a lot of promises they couldn’t keep.
We got married at The Urban Garden in Charlotte, NC located in the Bank of America building but all catering & event planning was done through The Ritz-Carlton Uptown. From start ...
to finish they took amazing care of my husband & I. The accommodations were wonderful & the food was amazing - truly the best of the best. The service was beyond was I expected - they truly went above & beyond. From the first tour of the venue & rooms to the final touches & check out we were taken care of like royalty (which was nice because we were spending a fortune!) You can do a wedding anywhere but you pay for the service & attention to details as only the Ritz-Carlton can provide! If you're looking for a unique & breathtaking venue (not to mention a blank canvas to create your own dreams) then look no further than The Urban Garden & the staff at The Ritz-Carlton Uptown.
Overall, our wedding at the Ritz was beautiful. The food was absolutely delicious and exceeded the expectations of our guests. The filets were all perfectly cooked (which is hard ...
to do for 150+). Can't beat the food! The rooms were awesome and the beds in the hotel are the best.
But for a hotel that prides themselves 100% on service (which is what your paying extra for here), the service was not up to expectations. Every contract we receiving was incorrect and the servers were rude and not following our entree indications at dinner. Also, the hotel had the wrong cake flavor in our cake and the wedding planner tried to tell us we were wrong though we had a piece of cake we had taken home with us.
Contact
201 East Trade Street, Charlotte, NC
The Ritz-Carlton, Charlotte