The Roosevelt New Orleans, A Waldorf Astoria Hotel

that), our cake they made was beautiful and tasty. Our guests all said they had a wonderful time and it was a wonderful wedding and I do not think they were affected by any of the negative things I’ll get to. There were amazing positives about the experience, such as the beauty of the christmas lights, the bellhops, concierge especially Cody, were great. We had chocolate strawberries and champagne in our room after the wedding which was nice, but had hoped for a ornament or something nicer for the price we paid.. Especially since seeing what they send influencers/customers whole welcome boxes. The suite was nice and spacious but I wasn’t blown away for the price. Upon checking in we also had to cover the night that was free in full and are expecting a refund or void soon on our card. The main negative things I experienced were all attributed to the coordinators/catering staff. I had read rave reviews about Earl and Michelle’s work. This is not what I experienced. Amy was our coordinator start to finish, and mary helped the day of the event. They do seem like very nice people, however our experience was ver disappointing. From the beginning of planning contact was very sparse, response time was very long and very often she did not even receive emails that I sent, and did not answer questions I asked, just moved on to other questions.. We also planned the wedding in under 6 months which I know it very crammed and are out of state. But here are the worst parts. The Few days up to the wedding again it was not easy to get in touch with her. I also never heard from a day of coordinator that was supposed to be Earl and a coordinator is supposed to be in touch 30 days before the event. I believe it ended up being Mary but idk. The day of arrival was rough because I couldn’t check in until 3, it was a little past 3 before the room was even ready. I called amy several times this night , the night before the wedding to drop off a cake topper and chat and I couldn’t reach her. The next day we’re all getting ready and my bridal party is so shocked that she hasnt gotten in touch with us. I We finally reached her through the hotel phone. First thing she says is why didnt I call her to check in yesterday.. I said I did many times etc. MY PHOTOGRAPHER actually saved my wedding day. She was calm collected and directed us through the day and each detail and timeline. Amy was also asking me questions all throughout my literal wedding and reception about whats next etc bc none of us were on the same page bc we had barely talked before that. All of this made the day so so so stressful and hard for me. I tried so hard to enjoy our day and relax but I felt like I couldn’t because I had to coordinate everything. I also had no time to eat my own food and was told I couldn’t save it and have it brought to my room. They gave us free room service but ofc it wasn’t like the good wedding food we hand picked. The drinks were ok, but pretty weak and my server barely got me I think 2-3 drinks all night. She was so nice but busy. Overall you need a wedding planner if u pick this venue 100%. Its wonderful but I would not rely on any planning. Trying to not focus on negatives but the experience was so disappointing and the night went so fast I feel like I didn’t experience alot of it.

ct. The food was incredible, the bridal suite was beautiful, and the spa was so accommodating. I cannot say enough good things about Earl and his team. They thought of things I hadn't even considered, such as a plan to take photos if it rained, which it did. Planning a wedding can be so stressful, and I honestly can say I wasn't stressed about a thing on my wedding day. If you are thinking of having your wedding here, do it! You won't regret it.

k over about a month out. We very much enjoyed working with both of them. The food, drinks, and level of service on the wedding day was spectacular and we were very happy with our decision. The only thing that could have been better is the room booking situation. We had about 40 rooms booked for the wedding weekend through a room block, and several rooms were not ready on time. Several bridesmaids and groomsmen were late to the rehearsal because they could not get ready in their rooms. While this may be unavoidable at times, it was not an ideal way to start the weekend, especially when my guests traveled several hours and paid high rates to stay at the Roosevelt. All in all, I am still very pleased with my decision to have my reception at the Roosevelt and would recommend it to others as well.

ughter's May 2020 wedding. Michelle guided us through each detail of the planning with expertise. She was an invaluable source of information. Planning a wedding as the mother of the bride, I found her guidance to be a welcomed comfort. The wedding date was then postponed twice due to COVID. Michelle wasn't on site during this period and in stepped Earl. He patiently answered all my phone calls, kept us up to speed on the current New Orleans guidelines, and was an overall sense of calm for me. The big celebration finally came to fruition on July 10, 2021. Michelle returned about a month before and carried out every detail we had planned two years prior. It was the venue we wanted as it was beautiful and within walking distance to their church, Immaculate Conception Jesuit Church. Upon our arrival a few days before the event, we were met with welcoming arms and an attentive staff to help with any needs. To say the venue, food, and atmosphere were impeccable is an understatement. Walking into the Waldorf Astoria Grand Ballroom for the first viewing of your daughter's wedding reception was amazing! Every detail was met with such care and thought. The menu, which we decided upon at an intimate food tasting previously, offered a lot of variety and New Orleans' classics. Everything was delicious! Michelle and Earl, thank you! Your professionalism and enjoyment of your careers is evident. Thank you for helping us to host a beautiful wedding reception for our daughter and son-in-law. We will forever have lovely memories of our special day at the beautiful Roosevelt Hotel. I highly recommend this beautiful hotel and it's wonderful team for your celebration! Amy Lewis