Carlos is a Rockstar
James and I had to change our wedding venue from outside of the United States, to in it, 5 months prior to our day. Still in need of a warm, destination loca...tion, I chose the Shelborne South Beach after hearing my podcast hosts describe the beautiful, art deco style of the hotel. Within moments of submitting my Wedding Wire inquiry, I received a call from Carlos. That was it. We signed a contract within the hour (never having seen the venue in person, or video). Carlos was our right-hand, from start to finish. He tended to high-maintenance family members and guests and calmed any pre-wedding nerves. Carlos was present through arrival, rehearsal and of course, the main event. Carlos connected us to our day of coordinator, Priscilla Moreno and connected us to vendors we still needed (who were all truly, the best in Miami). Throughout the remainder of our stay Carlos made us feel like celebrities at the Shelborne and gave us a vacation to remember. Carlos represents the Shelborne, but more importantly, he represents you, the couple. Your happiness is his top priority and it makes all the difference. After we got home, Carlos called me to congratulate us once again and to find a way to keep in touch. We have gained a lifelong friend in Miami. Shelborne-give Carlos a raise!