We started our vendor search in the heat of COVID, so The Sugar Lab helped us figure out our cake by giving us a take home kit with all the sponges, icings, fillings, and even their small desserts to get a full taste of what they had to offer. ...We ended up going with a 3-tier cake, each tier a different flavor, and from what I heard, the cake was very good. (note to all brides & grooms: if you want to eat some cake, make sure you assign someone to bring it to you, there's too much going on otherwise)
The other nice perk, especially since we had a destination wedding, is that they will bake and ship the top tier of your cake for your one year anniversary; can't wait to taste the cake then!
The only potential negative was that we had ordered cake and desserts for ~140, but due to COVID and other various reasons, we only had 100 show up. We attempted to cancel the additional desserts, but were only allowed to cancel half of the order. They are a business, so I get it, and without that hiccup, The Sugar Lab was flawless.