The Sugarplum Cake Shoppe

as amazing at walking me through the entire process via e-mail and even setting up a tasting for my parents who live nearby. Sugarplum has a great vibe, the staff are very helpful and friendly, give great suggestions and do their best to make whatever you imagine into a cake. 10/10!!

o well! They also worked with me in secret to make a groom’s cake in the shape of a tank. They did a great job on all of those details. Everyone we worked with was friendly and professional and it was nice that we could also rent a cake stand so that we didn’t have to buy one.

cake! We also ordered a small gluten free cake for a few guests and relatives that have allergies and it was good! It was inexpensive but still decorated to match out main three tiered cake. You should totally try their lemon cake options. It tastes phenomenal!

guests were so impressed.

ons. They were a huge hit with our guests. The cake looked perfect with the fact that you had to transport it to our venue about 2 to 3 hours away. We love you guys!!

y house so I can't get cake more often. (*Smiles) I called them multiple times throughout the months leading up to my wedding changing the size of my wedding cake because I wanted to make sure I had left overs. Never once, did they ever question what or why. They were absolutely fabulous! Oh, and there wasn't any cake left. I had a couple people tell me after the wedding they had 3 pieces of cake because it was so fabulous! What?! 3 pieces...no wonder we didn't have left overs. HA! You can't go wrong with The Sugarplum Cake Shoppe if you want your day to go absolutely perfect and your guests to LOVE your cake! Thank you Sugarplum Cake Shoppe for adding to my perfect day!

reviews from our guests. I highly recommend this bakery.

difference in the gluten free ones, they were delicious! Thanks again!

hey also came highly recommended by everyone we talked to in the Colorado Springs area. The price was definitely reasonable and she gives discounts for military or non-profit workers!

our bakery needs in the future!

ly amazing!

king the details with them beforehand! This could have been prevented had I called a couple days prior to clarify. But seriously they did an absolutely wonderful job and worked with me on every little detail. Plus a free 6 inch cake on your anniversary so you don't have to freeze the top of your cake is a definite win. Highly recommended!!!

y anniversary cake, we loved everything they provided.

e Grooms cake that all the guests couldn't stop raving about.

and what would be a good combination of flavors if we didn't particularly enjoy one on its own. The fondant had a nice sweetness to it as well. I can't wait to enjoy the pieces we've saved for our 1-year anniversary!

livered 2 hours late, but it still made it to the reception. We got lots of complements on the cake and how it tasted.

made me feel at ease about the "cake" item on my to-do checklist. I chose the delivery option and the cake was delivered and setup beautifully without any glitches (something every bride prays for on her wedding!). My most favorite part about Sugarplum Cake Shoppe, though, was that they encouraged me to buy about a third of the amount of cake that I thought I needed and they were RIGHT ON. We ended up taking home half of the bottom tier of the cake and my guests RAVED about how good it tasted! I am so impressed that Sugarplum knew how much cake people were likely to eat based on what else I was serving, the time of year, and I guess just years of experience to be such cake experts! I'm equally impressed with a business that will down-sell a customer - for the good of the customer! I fully intend to return to Sugarplum Cake Shoppe for all of my cake needs!

exactly how I wanted them to. Couldn't be happier with the way the cake turned out!

h hour, arriving on time, only to find the bakery CLOSED! No one was there. I immediately called and left a message, explaining I may have misunderstood our appointment time and to please call me back.... I then followed up with an email the next day. They NEVER called me back! It's been over a week and still no follow-up. Needless to say, I was very disappointed with my experience with them, not to mention losing all confidence that they would responsibly deliver my wedding cake on time... do they ignore phone calls on your wedding day too if they forget something or run late?? Severely disappointed.

k with. Though my parents were in Georgia during our cake tasting, she welcomed them to FaceTime us so they could be a part of it! Our cake arrived perfectly on time and it was everything we wanted. Not just the look, but the taste of the cake was absolutely delicious! Guest were raving about it all night! I highly recommend using "The Sugarplum Cake Shoppe."

with us to make sure we had our dream cake, and had wonderful flavors to chose from for the different tiers. It was delivered safely to our venue, and looked picture-perfect. Everyone at the wedding kept commenting on how is was the best wedding cake they had ever tasted. I would recommend this shop for a number of occasions, but if you are in the Colorado Springs area and planning a wedding, look no further than this bakery!

naked ombre cake for us and decorated it with fresh flowers that we had purchased from Costco. Being that my groom and I both hate frosting, we were extremely pleased that she was willing to do a naked cake with fresh flowers. Anyhow, we would not hesitate to use this bakery again. We were very pleased with the way everything turned out.

I decide what flavor combinations and numbers we needed to have enough dessert to go around. Amanda was honest and creative and really helped bring my husband and I's less than traditional vision to life. All of the cakes were delicious and the frosting and filling options were to die for. She nailed the cake and delivered everything on time and fresh. Thanks Amanda!!!

e paid to rent a cake stand, and it NEVER made it to the reception. I can't even look at the wedding photos of the cake sitting on cardboard on a tablecloth. Secondly, for the groom's cake, we decided on a piano shaped cake- what we got was a plain white sheet cake with a piano in icing- not what we discussed at all. Following these mistakes, I contacted the shop. It took 3 separate phone calls to even get in touch with Amanda (I left messages, she never called back) and that was almost TWO weeks after the wedding. She was then very apologetic, and told me she would call me back in an hour to get the address to which she could send a refund for the cake stand. She never called back. It took TWO more calls from my husband for us to give her our address, and she told us the check would be in the mail that same day. This all took place late June. We have yet to receive a check, or a call back. We placed yet another call this past saturday, and were told Amanda would give us a call back as soon as she finished making a cake. We were told this was a delicate process that could not be interrupted- we left our phone number and asked for a call back. It is now thursday, FIVE days later and we have yet to receive a call back, or a refund check. It's beyond just wanting a refund for items we did not receive- it's about how this woman is blatantly avoiding our calls after she made a mistake. We held up our end of the deal by paying her, the exact day we booked, in full. We will not be recommending her, in hopes no one has the same experience we have.

ked us questions about our vision for the cake and our big day. Then, during our meeting, she sketched out the design of our cake and it was perfect! The best part is that the day-of product was EXACTLY what we had discussed, it was like she printed a cake from her design. We wound up picking 3 different flavors for 4 tiers because everything was SO delicious and we couldn't choose just one! We got such a great response from our guests; everyone absolutely loved the cake. Even my brother who despises chocolate and avoids it at all costs, had some of the chocolate cake and loved it! That is really saying something. I would highly recommend Sugarplum Cake Shoppe!

anda worked with us on putting together a couple of flavor combinations that will be long time favorites. She also had great suggestions for decorating. On the day of the cake was delivered on time and looked exactly as we pictured. The cake was perfectly prepared....light and very moist with the flavors just as expected. Sugarplum also delivered a far distance for us, roughly 60 miles (yes there was a fee for this). All pricing was in line with (or less in some cases) all of the other bakers we considered. We have become big fans and will use their services as long as we are in Colorado Springs!

wedding cake and she seemed to understand our vision. We wanted to do something a little different from the traditional tiered cake. She told us that we should set up a practice tasting. She expressed that since she had never done this before that she wanted to play around with some ideas. So we had our tasting and everything went well, she wanted to do one final tasting to make sure our flavors were perfect. So we set up a date for a month out. On the date of our final tasting she called me 2 hours before we were supposed to meet to tell me that she had forgotten that her pastry chef did not work today. I was not too upset, but understandably frustrated seeing as we had set this up a month in advance. She said she would call me to reschedule the tasting...but never did. I called and called her shop and every time her staff would take a message and tell me she would return my call. I eventually did get a hold of her and she was apologetic. I expressed to her that a second tasting wasn't necessary since we trusted that her flavors would be great, and that we just wanted to get the contract signed and our deposit down. She said that was okay and that she would simply email me the contract. Never did!! I called her a second time and she said that she was not at her shop but that as soon as she was back there she would email me the contract. It went on and on like this for about a month. Her telling me that she would email me the contract, but then never doing so. I GIVE UP!!!! We would have ended up spending a large amount of money at her shoppe. However, I do not feel that as a paying customer, that I should have to chase down the owner this much. I think her product is wonderful, but her business operations are lousy!!!

e to have many different flavors, including a gluten free layer and a special soy free cupcake to address the different food allergies that were presented with our guest list. Instead of trying to freeze our cake for our anniversary, we have been promised a "top layer" baked fresh for our anniversary.

to everyone!!

ple cakes. Other vendors had brought cakes to sample, but Amanda was the only one who could schedule me an appointment right on the spot. Something I appreciated because it was one less call for me to worry about making. My mom and I arrived for our tasting and she had everything we had asked for and even got us additional samples on the spot. Her cakes are DELICIOUS. We ordered a 3-tier of the cake I saw at the show, but in my wedding colors, silver and black. We got the white cake with apricot filling, chocolate cake with raspberry and chocolate with ghocolate ganache, it was SO GOOD. She delivered right as scheduled and the cake was perfect. I wish it would let me submit a picture because the cake was so pretty, very elegant!