The Surfcomber Miami, South Beach - a Kimpton Hotel

sales/coordinator team was unprofessional and unreliable. We were only in the area for a short time looking at potential venues and the coordinator/sales rep cancelled our viewing the day of, which we had booked over a month in advance. The cancellation would not have even been communicated to me had I not reached out first. The coordinator told us that they had a family emergency (this was during hurricane Ian) and was not even in town. However, when I called the hotel, the same person answered the phone, told us that there was no one else available, and that we could do a video call the following day. They did not reach out with the invite for the video call or follow-up with us via email. Finally, after viewing the packages and comparing them to the nearby venues, they are not competitive. It is more expensive and does not offer amenities such as a free wedding cake and a day-of coordinator.

tact during the planning process and served as our coordinator the day of our wedding. We had a small intimate wedding with 39 guests so we opted not to use a planner. Thanks to Jenna’s attentiveness during the process, we did not need one- she ensured that everything went smoothly. Our guests raved about the food and the level of service throughout the wedding. Just overall a great experience.

tionally beautiful and the food was amazing. The service we received from the hotel was exceptional. We planned a wedding from Chicago which can be really stressful but we felt so well taken care of by the team we worked with that we never felt that we needed to worry. Elivette was such a gem to work with and get to know. She really took the time to make every detail perfect. I ended up not needing to hire a wedding planner because the Surfcomber helped so extensively with everything. Anything we needed or wanted to do they worked hard to make happen. I seriously cannot recommend the Surfcomber as a venue enough. It was the perfect beautiful bohemian beach wedding we were hoping for. Our reception was outside in the backyard area behind the pool and it was stunning lit up at night under the giant palm trees. All of our guests couldn't stop talking about what an incredible wedding it was. We felt overwhelmed with gratitude for the experience we had. The Surfcomber will always hold a very special place in our hearts as hosting the best weekend of our lives and sharing this huge life moment with us.

ivered more than I expected. Our main concern was having our dog involved, and she was extremely welcomed and doted on. There's nothing that I would want to go back and change.