The Terrace

The staff were kind and helpful throughout the event, and Shelly was especially wonderful and flexible when our guest count and the size of our event changed significantly from our original plan. The venue also recently purchased new chairs, which looked great in photos. There were, however, a few areas of the experience that were disappointing for the bride and groom. The biggest area for improvement was the bar setup and beverage service. The bars felt inconsistent- the execution and consistency of the drinks could have been better. We felt that investing additional funds into the bar setup and beverage service would have significantly improved the overall experience. The bartending service in particular was inconsistent and did not meet our expectations. We also ordered mocktails, which unfortunately did not taste good, and guests—including the groom—were charged for them.   A hired day of coordinator would also have helped the bride and groom get water and food from the buffet and ensure drinks for any toast were in hand.  This is at no fault to the venue but was a disappointment to bride and groom.  There were a few other disappointments as well. The cake came out quite late, and unfortunately many older and vocal guests did not get a piece. There were also no food options for children. We understand that children’s meals were not included in our contract, and we would have been willing to pay extra for them if we had known this would be an issue. Thankfully the pasta was good and kids liked that.  Some of the challenges were more related to planning and event logistics than to the venue itself. Because our event grew substantially from the original plan, we would strongly recommend hiring a wedding planner and, especially, a day-of coordinator. The bride ultimately found some of the vendor flow and setup logistics stressful, and having someone dedicated to coordinating vendors would likely have prevented many of those frustrations and disappointment.   We also attempted to DIY some of the flowers and décor, which required additional setup time. In hindsight, outsourcing the florals and décor would have been a better choice and would have reduced stress considerably. We had not paid for setup access the night before, so we genuinely appreciated the venue allowing us to practice for the rehearsal and bring some items inside later that evening, particularly since an event had been booked the night before last minute. If we had it to do over again, we would have paid for additional setup time rather than trying to manage so much ourselves. Overall, we would say this venue may be better suited to a smaller event (less than 180) unless additional planning and coordination resources are paid for and brought in. The food and many aspects of the venue were very good, and our guests ultimately had a wonderful time. With a stronger beverage service, better planning support, and more intentional coordination of setup and vendors, we believe the experience could have been significantly better for the bride and groom as well.