The Townsend Hotel

Modern, Eclectic Wedding Venue

Holds ceremonies and receptions

4.8

Verified reviews from real couples

We could not have been happier with our experience at The Townsend Hotel! It was truly superb. From the beginning, their exceptional service made the entire planning process feel effortless. We were so impressed when we went for our menu tasting that we decided to have our rehearsal dinner there too! Maia, the catering manager, was our primary contact and was an absolute pleasure to work with. She was incredibly accommodating, responsive, professional, and attentive to every detail. We truly felt that we had nothing to worry about because she and the Townsend team had everything under control. Every request was handled graciously, and they went above and beyond to make sure both out reception & rehearsal were exactly how we wanted them. The customer service throughout the hotel was outstanding, the accommodations were beautiful, and the generous hotel room block was especially appreciated by us and our guests. The food was also amazing, and we received countless compliments about it. We even had dietary restrictions that they happily catered to. As an out-of-state couple, being at a full service hotel was priceless. Our every need was met instantly and with a smile. When it came time to steam & put on my veil, we discovered TSA got it stuck in the zipper after they inspected it. Before panic could fully set in, two engineers arrived to the room with a tool box & successfully saved the veil!! This is the kind of service you get at The Townsend. Being located in Birmingham is another great selling point. We had a large number of out-of-town guests, from different parts of the country & abroad, and they were all captivated by the town. Our NYC & California friends especially told us they wouldn't mind living there & started looking at homes on Zillow. The Townsend Hotel gave us an elegant, beautiful reception and an experience we will always remember. We are so grateful to Maia and the entire team for helping make our wedding celebration so special. We wholeheartedly recommend The Townsend to any couple looking for exceptional service, beautiful surroundings, and complete peace of mind on their wedding day.

Katie K.

5.0

Words cannot adequately convey our gratitude and good fortune to have had the opportunity to work with Ashley Willis while planning our daughter’s Rehearsal Dinner, Cocktail Hour, Wedding Reception and After Party at The Townsend Hotel. From the moment we met to visit the venue setting, she was very responsive, professional, organized, patient, detailed and helpful. She was one of the main reasons we chose The Townsend as the wedding reception venue. With complete trust, we did not worry about any of the plans we made and she did not disappoint. It was such a privilege working with and learning from her.

Amy C.

5.0

Ashley Willis

DIRECTOR OF CATERING

Typically responds within 24h

AWARD WINNER

Thanks to recommendations from couples on The Knot

The Townsend Hotel is a wedding and event venue in Birmingham, MI, less than 30 minutes from Downtown Detroit. First opened in 1988, this hotel has hosted various events over the years. Whether you're planning an intimate gathering or an extravagant celebration, the in-house team will ensure you get the most out of the event spaces. Sporting a blend of modern charm and eclectic, whimsical details, The Townsend Hotel is a memorable backdrop to host your ceremony, reception, and prenuptial events. Their most prominent option is the Townsend Ballroom, which can host banquets with up to 400 guests. Elegant chandeliers and large windows decorate the space for a bright, welcoming atmosphere. Outside the main doors is a grand foyer with marble floors and cherry wood paneling that will give your cocktail hour a sophisticated aesthetic. The Clancy Room sports a timeless design theme for more intimate celebrations with art-deco-inspired styling. The versatile floor plan can accommodate various events, from engagement parties to day-after brunches. In addition, the hotel has 150 guest rooms, with cozy bedding and modern amenities to ensure a relaxing overnight stay. The team's wedding specialist will be by your side during your planning process to ensure everything goes according to plan. They are happy to provide you with their list of trusted vendors, from florists to photographers, to complete your day of experience. Chairs, tables, linens, and tabletop decor will be provided to complete your wedding theme. The in-house culinary team also offers catering and bar options to add a mouthwatering finish to your celebration. What You'll Love About The Townsend Hotel Working with The Townsend Hotel staff is a blast. During the planning process, you and your partner will be impressed with the level of attention and responsiveness you receive. Check out the reviews and FAQs to learn more about their friendly service.

38+ years in business

Speaks English

3 team members

Amenities + details

Amenities

Ceremony Area

Dressing Room

Handicap Accessible

Indoor Event Space

Liability Insurance

On-Site Accommodations

Reception Area

Wireless Internet

Ceremony Types

Civil Union

Commitment Ceremony

Elopement

Interfaith Ceremony

Non-Religious Ceremony

Religious Ceremony

Second Wedding

Vow Renewal Ceremony

Settings

Ballroom

Hotel

Venue Service Offerings

Bar & Drinks

Cakes & Desserts

Food & Catering

Planning

Rentals & Equipment

Service Staff

Transportation

Shuttle Service

Awards and Affiliations

2026 'Best of Weddings'

Join couples who chose award-winning vendors for their wedding

Meet the team

Maia Wertenberger
Catering Sales Manager
Catering Sales Manager
Ashley Willis
Director of Catering
Director of Catering
Ivette Delgado Price
Catering Sales Manager
Catering Sales Manager

4.8

out of 5.0

16 reviews

Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.

Review Summary

This AI-generated summary is a snapshot of this vendor's ratings and feedback.

The Townsend Hotel consistently receives praise for outstanding, attentive service and seamless planning. Staff were responsive, organized, and handled every detail, including dietary needs and last‑minute fixes. Elegant accommodations, generous room blocks, and excellent food impressed couples and guests, making it a top choice for wedding weekends.

Search reviews

Katie K

8/03/2026

We could not have been happier with our experience at The Townsend Hotel! It was truly superb. From the beginning, their exceptional service made the entire planning process feel e...

ffortless. We were so impressed when we went for our menu tasting that we decided to have our rehearsal dinner there too! Maia, the catering manager, was our primary contact and was an absolute pleasure to work with. She was incredibly accommodating, responsive, professional, and attentive to every detail. We truly felt that we had nothing to worry about because she and the Townsend team had everything under control. Every request was handled graciously, and they went above and beyond to make sure both out reception & rehearsal were exactly how we wanted them. The customer service throughout the hotel was outstanding, the accommodations were beautiful, and the generous hotel room block was especially appreciated by us and our guests. The food was also amazing, and we received countless compliments about it. We even had dietary restrictions that they happily catered to. As an out-of-state couple, being at a full service hotel was priceless. Our every need was met instantly and with a smile. When it came time to steam & put on my veil, we discovered TSA got it stuck in the zipper after they inspected it. Before panic could fully set in, two engineers arrived to the room with a tool box & successfully saved the veil!! This is the kind of service you get at The Townsend. Being located in Birmingham is another great selling point. We had a large number of out-of-town guests, from different parts of the country & abroad, and they were all captivated by the town. Our NYC & California friends especially told us they wouldn't mind living there & started looking at homes on Zillow. The Townsend Hotel gave us an elegant, beautiful reception and an experience we will always remember. We are so grateful to Maia and the entire team for helping make our wedding celebration so special. We wholeheartedly recommend The Townsend to any couple looking for exceptional service, beautiful surroundings, and complete peace of mind on their wedding day.

Amy C

4/25/2026

Words cannot adequately convey our gratitude and good fortune to have had the opportunity to work with Ashley Willis while planning our daughter’s Rehearsal Dinner, Cocktail Hour, ...

Wedding Reception and After Party at The Townsend Hotel. From the moment we met to visit the venue setting, she was very responsive, professional, organized, patient, detailed and helpful. She was one of the main reasons we chose The Townsend as the wedding reception venue. With complete trust, we did not worry about any of the plans we made and she did not disappoint. It was such a privilege working with and learning from her.

Any questions?

Jade C

9/30/2025

Just had our wedding here almost 2 weeks ago and it could not have been better! We worked with Ashley Willis and she was incredible at making sure everything during the planning pr...

ocess went smoothly and was too our liking. She made suggestions when we wanted a different setup or different ideas for appetizers or desserts that were more unique and satisfied dietary restrictions! She even made suggestions for changes to make for the filet when I wasn't 100% in love with the flavor after our first tasting. She made sure to check in with us leading up to the day and ensured that everything went according to plan and that we could enjoy the weekend. Upon arrival at the Townsend, all members of the staff were gracious and helpful to myself, family, and friends. It was a great place for the bridal party to get ready and a beautiful venue for the ceremony and reception. We had the ceremony in the foyer - which was stunning and used the tea lobby and foyer for cocktail hour then moved into the ballroom for the party. The ballroom has recently been painted to a fresh white color and there is new neutral carpet so the ballroom feels updated and fresh. I could not have picked a better venue. We brought in linens, chairs, and other decor but also used several of the included pieces from the hotel for our event. Everyone loved the food and thought the hotel was beautiful! We had brunch in the Regency Room, which was perfect as well. From planning to the day of service, I was very happy with The Townsend and would definitely recommend this venue and give high praise to Ashley and her team!

Hannah D

9/03/2025

We had our wedding at The Townsend Hotel and it was truly a dream. We worked directly with Maia, who was incredibly responsive, thoughtful, and inclusive of both me and my husband ...

as well as both our moms throughout the process. She and the Townsend team helped bring my mom’s vision to life and completely transformed the space into a fairytale. Every detail was perfect, and we couldn’t have asked for a better team to make our day so special.

Lisa G

8/17/2025

We recently had my daughter's wedding at The Townsend Hotel. I couldn't have been happier and more grateful to Maia and her team for all their help. No detail was overlooked. The p...

rofessionalism and quality of service was outstanding from beginning to end.

Annabel S

7/20/2025

Having our wedding at the Townsend was the best decision we’ve ever made. Cannot speak highly enough. It was absolute perfection. Ashley our coordinator was BEYOND incredible.

Caroline G

6/15/2025

We had a wonderful experience at The Townsend Hotel as part of our wedding weekend celebrations. From start to finish, Ashley and the entire team went above and beyond to ensure ev...

erything ran smoothly. They were attentive, proactive, and genuinely committed to making sure every detail was taken care of—not only for us, but for our families, planning team, and guests as well. Leading up to the weekend, Ashley made herself available for multiple planning meetings, including additional time with our families and, importantly, close coordination with our planning team. Even though our reception was held off-site, the team at The Townsend worked closely with our planners to manage shuttle logistics, ensure all weekend events were timed smoothly, and handle many of the moving pieces that made the weekend feel seamless for our guests. The hotel also served as the location for our welcome party and as home base for our bridal party, with suites for both the bridesmaids and groomsmen. The facilities were elegant, clean, and perfectly suited to our needs. Catering was delivered on time and exactly as planned. Our guests consistently commented on how much they enjoyed their stay—the accommodations were comfortable, well-appointed, and made for a relaxing and luxurious experience. Behind the scenes, the team was incredibly good about working with our planners directly in addition to our family —from making sure all gift bags were delivered to the right rooms, to handling countless details we never had to worry about. Their attention to detail and commitment to service helped make the weekend a true success. We’re so grateful to The Townsend for playing such a meaningful role in our wedding weekend. It was a seamless and professional experience from start to finish, and we wouldn’t hesitate to recommend them for any couple planning a wedding or special event in the area

Darby S

6/02/2025

We had a wonderful wedding weekend at the Townsend! They made everything so easy for us and fulfilled every request we had. They were well organized and had fantastic communication...

! Everyone on their staff was extremely helpful to make sure our weekend was perfect.

Katie A

5/31/2025

We had the most incredible wedding weekend at The Townsend Hotel! From start to finish, the experience was truly exceptional. We hosted several events on-site, including our welcom...

e party and post-wedding brunch, and every detail was handled with care and professionalism. The entire planning process was above and beyond — the staff made us feel so welcome and supported every step of the way. They were responsive, organized, and genuinely invested in making our weekend special. Our guests couldn’t stop raving about the hotel — from the elegant accommodations to the outstanding service, everyone complimented us on what a great choice we made for the hotel block. The food was also amazing! Every bite, from the hors d’oeuvres at the welcome party to the brunch buffet, was absolutely delicious and beautifully presented. We’re so grateful to The Townsend for playing such an important role in our big weekend — we couldn’t have asked for a better experience. Highly recommend to any couple planning their wedding weekend!

Jodi B

12/15/2024

We worked directly with Maia at the Townsend Hotel, and she was wonderful! Thank you so so much for going above and beyond to make our day so perfect! You were a delight to work wi...

th and really are incredible. Everything was perfect and set up so nicely and just how we planned! You were timely with responding to all of our emails, and paid close attention to detail. Your attentiveness to us for our special day is much appreciated! We had a magical wedding weekend!

Carolyn N

10/17/2024

Having our wedding weekend at the Townsend Hotel was the best decision. A Friday night cocktail party in the very chic Clancy Room, a Saturday wedding reception in the ballroo...

m and Sunday brunch in the Clancy Room, all of guests were so impressed with the beautiful Townsend. Dozens of NYC guests stayed at the hotel and were delighted with service, ambiance and quality of the hotel. They loved walking around Birmingham and appreciated the fact that they didn’t need to drive/or shuttle around to the different events. Maia, from the events department, managed absolutely every detail we requested with professionalism and reassuring calm. She kept us on track with all the decision making, her suggestions were spot on, and she was so responsive and organized. Can’t thank her enough. The Townsend was everything we hoped for, and so much more: an elegant venue for our wedding and reception, a special luxury hotel for our out of town guests, impeccable food and service, all located in wonderful downtown Birmingham!

Sandi C

9/26/2024

Our wedding here was the best! Ashley was so great at organizing us and responded so quickly to all my questions. Food was impeccable and service was spot on. Big shout out for m...

aking my daughters wedding day perfect!

Lisa E

8/27/2024

Having had other events at The Townsend and having been very pleased, we picked The Townsend for my daughter's wedding reception on August 24th. Ashley Willis, the Director of Cat...

ering, was top-notch, accommodating all our requests. She worked tirelessly: she gave us her cell phone number, was always available even on her days off, was present and available at the reception, as well as the Sunday brunch. to make sure the event went smoothly and as planned. We are very happy and pleased with The Townsend and Ashley Willis.

J. S

6/10/2022

The reception was perfect. Lizz was great and worked with us from the planning stage to the day off. The food was fantastic, as was the cake. And the complimentary suit was amazing...

. It is great to be the only wedding at the venue (day of). It is a classic, timeless venue. Our guests that stayed at the hotel also had fantastic stays. We had the brunch the next day at the venue which was fantastic. Would highly recommend this venue to anyone in the metro Detroit area, especially if you want a hotel.

T R

12/16/2019

I was really excited to check out this venue as I had always wanted my wedding reception to be held at the Townsend Hotel. The woman we met with was not very friendly and gave off ...

the “you can’t afford to have your wedding here” attitude which was extremely unprofessional. Additionally, she had no other information to give us besides the menu print off you can find on their website, and then proceeds to tell us that their menu is changing next year but with no further info to give us regarding the changes or price increases. She told us she’d be sending us an email the following morning with more information that we had requested, but it has now been over 4 weeks and we never heard back from her. Overall, I was extremely disappointed in the service we received and the lack of information we were given during our appointment.

Shree S

7/31/2019

It was the best decision I made to have Townsend hotel host my wedding and reception ceremony. From the moment we started, it was outstanding treatment and service by Merritt Rosen...

thal! She made this whole process for us incredibly smooth and easy. She was very respectful and kind which I found rare in this wedding process. I truly applaud Townsend on their customer service during our wedding and reception. It was beyond exceptional! Of all the vendors we worked with throughout the wedding process, Merritt’s work, work ethic, and her compassion stood out from any one else we dealt with. She made the whole process so seamless and was genuinely nice. She took every detail so seriously and was on top of everything months in advance! I would recommend doing any event at Townsend because they really take the time and go the extra mile to make things exactly how you envisioned! Merritt, I cannot thank you enough and Thank you Townsend Hotel!

Service area & Contact info

100 Townsend St, Birmingham, MI

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(248) 642-7900

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The Townsend Hotel

Ashley Willis

Director of Catering

Typically responds within 24h

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The Townsend Hotel

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Review Summary

Service area & Contact info

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