The Wedding Planner LA

on answered all of our questions and worked through every logistical issue with us before the wedding day. When our wedding day was happening I had zero stress about how set up or vendor things were going. I was able to have fun with my friends while my bride was having fun and getting ready with her friends. Shannon and her team were attentive but not overbearing all night long. We both felt so taken care of but not micromanaged at all (something I worried about). I love my wife, I love my wedding night, I love The Wedding Planner LA, and we love Shannon!!

t it's not right that we didn't have a coordinator until 2 and a half weeks prior to the wedding when we paid for a month of coordinator. Ultimately, we were given someone at 2 and a half weeks until the wedding on May 13th, and I don't think she was fully prepared for our day. We felt skeptical at this point, but it was too late to try and find a new coordinator and had to see it through. Throughout the wedding day, not only us but several people that were a part of the wedding were disappointed in the service we received. It started out with Shannon standing on the grounds, making it a point that she was not on the clock and would not answer any questions. Although he didn't have any questions for her, the Father of the Bride was told this by Shannon. I understand not being on the clock, but he wasn't going to ask anything, she was in the venue, and the rude comment was not needed. After the ceremony, there was an issue with the pizza truck being late. Shannon brought this to the Mother of the Bride's attention, and the MOB immediately called the pizza truck to resolve the issue. When she got in touch with them, the pizza company seemed confused. They said she had called once, not left a message, and brought it to the MOB to deal with. They also said they had received no confirmation call the day before our wedding just to double check that everything was still okay, which according to them, is common practice. When we were being introduced to the reception, Shannon completely forgot to arrange an introduction for the wedding party. We clearly had this on our timeline, and it was our MC that had to tell us that it was missed, and show on our timeline that it was there. All she said was that it wasn't on her schedule. During dinner, we patiently waited as 4 tables went by to get their food, while we still had nothing in front of us. We had discussed Shannon grabbing us food before anyone else went to serve themselves. During the dinner hour, the time for toasts was approaching. She let the Father of the Bride know we had 10 minutes until he started his speech, to which he pointed out that the champagne glasses for toasts had not been poured. We had discussed that the bartenders were going to be pouring champagne for everyone, but as the wedding coordinator you have to be the one to let them know when to start. The reply she gave to that comment was "well the bar service doesn't usually do that", even though we had discussed it in our meetings. Moving on in the night, the desert plates that were packed in the box labeled "Desert Box", were never put on the desert table. People were walking around with cannoli's and cake using napkins to hold it. For the cake cutting, the cake was left in the fridge right up until we were supposed to cut the cake. It was nearly frozen, making it nearly impossible to cut through. We sent all of this information to the company, and they took no responsibility for any of the issues we had, but instead had an excuse for everything. If you want a Wedding where you feel the stress is truly taken off your shoulders, I would not recommend hiring this company.

red them for day-of coordination, and Dominique was so sweet, responsive, and kind to work with. When our original venue cancelled, she immediately looped in Alexa, who reached out personally and spent nearly two hours on the phone with me—talking me through next steps, brainstorming ideas, and offering so much emotional support. That call meant the world to me during what was an incredibly stressful time. Alexa’s calm, reassuring energy and genuine desire to help made me feel like we could handle anything. It’s clear that this team cares deeply about their couples and goes above and beyond, even when things go off-script. I’d absolutely recommend working with them—you’ll be in great hands!!! Love this team!

ly recommend working with them!