We chose The West Side Bakery for our wedding day needs, and we are so happy that we did! The cake was EXACTLY as I had imagined it to be decoration wise, very intricate and good attention to detail, a work of art in fact. All of our guests wer...e amazed at how beautiful it was, but even more so with how it tasted - all of our guests could not believe how delicious it was, saying it was the best cake they had ever eaten, and this is from people who had come from all over this country! The staff was always very friendly and pleasant to speak with. Each time I had contacted the bakery, whether by phone or e-mail, they were very quick to respond, always in less than 24 hours, even on the weekend. Our consultation was face-to-face, they offered GENEROUS portions of the tasting samples (we were even allowed to take the left overs home!), and assisted us through the entire selection process, offering examples and suggestions while also allowing us plenty of time to consider out options. We even had a few vegan guests that the bakery was able to accommodate with a small vegan cake, which was also DELICIOUS - we took home the left overs of this and literally could not even tell the difference between the vegan and non-vegan cake, icing and all! I would highly recommend this bakery for any special occasion needs, we will definitely be returning in the future.