The Westin Galleria Houston

xurious showers. After my fiance proposed we took a tour of the Westin Oaks and decided to have our wedding there on 7/28/2012. The Westin offered a variety of rooms and options including a beautiful ballroom on the 21st floor overlooking the Houston city skyline. The room, called "The Roof", was breathtaking and was the perfect size for my cermony and reception with 60 guests. The Westin offered an unbeatable wedding package that included: tables, chairs, linens, chargers, dance floor, cake cutting, champagne toast, staging for the DJ, votive candles, easles, and a complimentary suite. The price was very affordable and as long as we hit our minimum expenditure the room fees were waived. No other venue we visited offered that! Ms. Jessica Choate was the Event Catering Manager for my wedding. She exceeded my expectations and provided impeccable customer service. She was always fast to reply to emails and voicemails and would stay after hours to ensure that I was satisfied and that all of my questions were answered. She always got back to me the same day or would tell me when I could expect a reply. She anticipated complications I had not thought of and intercepted them before they were able to occur. Jessica never had any issues enacting a plan to make everything happen perfectly on my big day. She managed to make my wedding day stress free. I feat I did not expect. The day of my wedding went smoothly. The banquet staff and bar tender were polite, curteous and on point. Several of my guests commented on the great service, wonderful food and beautiful ballroom. I enjoyed one of the most pleasurable experiences working with Jessica to orchestrate my wedding. The Westin's accomodations, locations and service are a bride's dream come true. I would highly recommend this venue for your wedding and for your pocket!

r, she made everything flow smoothly. Because I had my reception during the off season, they were able to negotiate the f&b minimum down by 1/3 of the original! The only thing that prevented me from giving 5 stars on service was that a handful of my guests did complain that the servers they had weren't very polite and hard to approach. Also, I had discussed prior to the event the color coded placecards and how the corresponded to each guests' meal, especially those that had food allergies. I think the servers/waitstaff are hired by contract because they were unaware of this so some guests had to verbally tell them about their allergies/special meal. The last thing was that they charged me room service although it was stated in the contract that it would be complimentary. This is still ongoing. Overall, it was a great experience!