The Westin Virginia Beach Town Center

of our last minute changes! The chef Scott worked with us to create a delicious meal and the staff the day of the wedding was also fantastic.

sure our wedding went smoothly and as perfect as possible. She is really experienced in her role and it shows. She gave the best recommendations and tips. However, there were a couple of things that disappointed me when I heard feedback from my guest after the wedding. This feedback has nothing in regards to Ashley’s service. She and Chef Scott were outstanding. This is in regards to the Westin serving staff and the banquet manager. We had about six guest not show up so we just assume their plated meals would be left out on the tables and our other guest would either box it or just eat it.That did not happen. I asked Ashley about that after the wedding day so apparently your meals get forfeited. Which I did not know and I am not happy that I paid $330 worth of food that probably went to the staff. Regarding the night of service, there was one waitress who had the meanest look on her face like she did not want to be there. She and the rest of the staff were removing everybody's food and drinks when they were unfinished. My guest would go up to the bathroom or photo booth at my request because we had it for a certain amount of time. My guest would come back with their drinks and meals gone. Many people said their tables were cleared very fast. I appreciated the service but their half full drinks would be cleared too. I found that to be a waste especially when you pay so much for food and drinks. Had I known the staff would clear unfinished cocktails so fast, I would have made an announcement to my guests to hold on to their drinks for dear life. Our cap was reached very fast because people had to go up and get more drinks since their half full drinks were removed. Our wedding cake was cut but half the people did not get to eat the cake because it was removed by the came back from dancing or taking photos. What a waste of delicious wedding cake. Sabrina the banquet manager did save the top of our wedding cake which was very nice of her. I saw her that afternoon and when she gave me the cake but she did not tell me we left our cake stand. I called her that evening and she stated the cake stand was on her desk. I had to request my friend to drive back to VA.Beach and pick up the cake stand. When he went to the staff area to pick up the stand he saw one of the lights we rented on a cart. Sabrina never said we left anything behind. I just thought it would be a courtesy to let us now if we did. Overall, it was still a great wedding and everyone said they had a great time. I would certainly still recommend the Westin. The venue is beautiful and spacious. They give a lot of freedom to do as you please as long it is within their guidelines. Just be mindful of what I pointed out.