The White Dress

ide selection of the designer I was interested in (Pronovias). It was such a pleasant experience that I actually picked my dress upon my first visit. I gave my budget and let the stylist pick out some option within my vision (all were gorgeous) but I had a specific idea in my head the dress I sought out ended up being the one I purchased. At no point did I feel out of place because I couldn't afford their higher end dresses, they treated me just the same during all my visits. The location is also something to comment on, if you plan to make a day out of your appointment there are a ton of great restaurants and drink spots located near by. Hopefully, if you were feeling any hesitation (and therefore reading reviews), this will urge you to make an appointment!

licked immediately and everything felt so comfortable and exciting. This was my 3rd time trying on dresses, so I was not nervous about trying on dresses, but that I would not find one. Emily was helpful and made the process seamless. I ended up being put in a dress that I just could not imagine taking off. Emily told me it was her "white horse" pull as it was brand new to the store. I fell in love and said yes! I would say know your budget going into it! Like anything, the white dress has a large array of choices, ranging from like high $2k and beyond. I was humbled quickly but that had nothing to do with the salon, and just was budgetary on my end! Thank you white dress for making my experience so great! If I could, I would shop for another dress with you in a heartbeat!

What I did purchase from them was my veil. For the price I would have expected a bit more professionalism and also magical experience. I pre paid for mine and then months later was informed their system lost the purchase and they hadn’t even ordered the veil for me. If I wasn’t such a type A planner who double and triple checks everything - we could have had a crisis on our hands. For a $1000 veil I would have expected a higher level of service. Or at least an offer for a discount for the mishap. Basically there was nothing they could do for me. Yes their selection is beautiful but I was really looking for that magical experience as well. I will be recommending other salons for my friends if they ever ask.

genuinely passionate and knowledgeable in all things bridal. I would highly recommend Laura to any bride searching for the best quality gowns in Orange County!

0% off and it was the most beautiful dress ever! I recommend this bridal boutique to everyone I meet!

o helpful and sweet! Had a great experience and LOVE my dress!!!

experience at The White Dress. They were professional, thoughtful and friendly. Thank you for helping me find my wedding dress!

ect. Great Store, Great staff and GREAT dress options!

that all matched exactly what I was looking for within my budget! Nancy continually went over and above to make our day perfect. She was energetic, incredibly helpful, and made me feel very comfortable. When I tried on each dress, she paired them with different veils and a tiara.. running all over the store to achieve the perfect vision for each dress I tried on. At the end of the day, I not only had my dream dress, but she helped me put together a full look with a veil, necklace and tiara. Plus she stayed after hours to help us wrap up our purchase and make sure we got everything we needed that day. Although this review is for Nancy and her wonderful style and personality, it also reflects The White Dress as a whole since she is the buyer and manager who sets the tone for the customer experience. We will definitely return for my mom's dress as well as our bridesmaids dresses. Thank you again, Nancy!

! Nancy was so helpful and even gave us champagne when I said yes to my dress!

ESS. I purchased my wedding gown 7 months before my wedding day. It was a beautiful gown that I fell in love with and couldn’t wait to wear. Leading up the the purchase of my dress, customer service was good. 5 months later, my gown arrived from the designer. Looking at the dress, I didn’t notice much difference. I was too distracted by all the deep set wrinkles that were in it. Still, I decided to ignore the wrinkles and assumed they would eventually steam and/or press it out of the dress. The seamstress told me she would take care of it. I showed up to my second fitting and she told me she had done all she could. She pressed it and steamed it. The bottom of the dress felt like paper. It was supposed to be a smooth, heavy, beautiful silk and it had been made to feel like paper. Still, I thought, maybe it’s just me. Maybe she’ll press it one more time, and it’ll be identical to the dress on the floor. I had even scheduled for someone to come to my house the day of the wedding to steam my dress just Incase it got wrinkly during transfer. I got a call two days before I was scheduled to pick up my dress to take home, and was told by one of the staff members my dress should not be steamed. The only thing I should do to the dress is get it pressed. I showed up to the store that Sunday to pick up my dress and they RUINED the dress. It bad been steamed to a crisp and had vertical Abrasions on the mid section of the dress. I couldn’t even believe that this was the dress that I was taking home 5 days before my wedding day. IT WASN’T WEARABLE! It still felt like paper, had bumps all over it, and now, it was completely damaged. The store offered for me to use the floor sample because they all agreed it looked completely different. I was forced to take the floor model that was soiled and 5 sizes too big. I ended up wearing a floor sample dress on my wedding day representing a fraudulent store whose only concern is their own pockets. The owner had the audacity to say that I’m responsible for paying for the sample dress. I was told by one of the managers I’d receive a refund for my alterations, that was a lie. I didn’t receive any sort of refund on any of the mistakes they made. Instead, I was told that it was my choice to go with the floor sample and to that they’d take my dress to the cleaners for me to get pressed... 4 days before my wedding. THAT’S IT! I’ve provided pictures for you to see. DO NOT TRUST THESE PEOPLE! THE OWNER IS A FRAUD AND WILL DO WHATEVER IT TAKES TO TAKE YOUR MONEY AND PROVIDE YOU THE WORST CUSTOMER SERVICE OF YOUR LIFE.

mend.

(my idea) even though I still went back to the first dress I loved! She was so sweet, gives you that little Nudge when u need it, is honest she will not lie if something doesn't look good and was so knowledgeable about what dresses they carried in store. She then recommended a great alterations person as well as someone to clean and preserve my dress and veil after the wedding! I loved the white dress and their selection but if you go you have to get Michelle! She is the best. The Whites dress has an amazing selection in all different price range, they aren't pushy at all and I was able to to try on any style I wanted and my consultant never rushed me!

hat I wanted and ironicly left with the exact opposite and the same all at the same time! My Fashion Friend Nancy pulled dresses she thought went with my overall idea and kept them moderately in budget and also allowed me to pull the one offs i saw and fell in love with. All of my items (Dress, Veil, and Belt) all came in ahead of time and employees were on it with notifying my when items come in. It is important to remember they do not do fittings in house. I had slight alterations done at Alterations by Mahtab and couldn't be happier! She was recommended by the store and now by me! Mahtab also had great rates!

ing for.

espectful of my price range and never, ever were pushy. The shop is more of a boutique; it's cozy, clean, and you feel very attended to. At the end of my appointment, I was in between two dresses, unable to decide, so they accessorized both dresses, and I fell in LOVE with the necklace that paired with one dress. That sold me on everything. Then they poured us champagne. My dress arrived ahead of schedule, too! FYI: There are no alterations done at the store.

y mother and was greeted by a warm hello. I know from the moment I walked into their elegant shop with hundreds of dress, I would find the perfect dress. Our sales rep was extremely helpful and nice. She got all the dresses I wanted and even brought out a few I might like. After trying on my third dress, I found my dream dress. The moment I zipped up the zipper, I knew it was my wedding dress. The whole experience was very memorable and I highly recommend go to The White Dress.

nal at al and even through my dress on the floor! Please know that I do highly recoommend The White Dress, but please be careful if you do chose to use their alterations recommendation.

nd falling in love with a dress from the Vineyard collection in Priscilla of Boston. When the dress was picked they celebrated with champagne, which was just sauch a wonderful touch to their specialized treatment. I love how they dedicate an individual moment for you instead of lining up 15 brides in a row like alot of other shops. The only thing I did not like is the majority of the dresses were sample sizes and they did not have alot of selection of sizes to try on, and the selection there is a little more pricier than I was expecting. But in the end I would not have traded anything for the dress I chose.