About this Vendor
The only name you need to know.
The White Orchid has enjoyed helping brides, maids, moms and flowergirls find just the right dress for 26 years. We also help brides (and grooms) find just the right look for the guys. Clearance sale until 8/31 on all in stock merchandise!
Everyone was so friendly every time I went in shopping for my bridal gown. They have a basemant with lots of discounted dresses that is always full of gowns about 50 percent off. That's where I found mine! The seamstress Ilda was very friendly and it one took her one fitting to get it right! Very professional and had a great time going to the appointment. I was so worried the dress was not going to fit because she had to take in the top but she made it look beautiful and I cannot wait to wear it on my big day! Thanks
I had such an amazing experience at the White Orchid! The saleswoman, Ginny, who helped me out, is clearly a really nice person. She listened to me and asked me all sorts of questions to get to know me and my style. She carefully curated a selection of dresses that she thought would suit me and let me tell you, they all looked amazing on me! When I was trying on one of the last dresses, Ginny decided to pull one other dress that she thought would be the unique look I wanted. And it ended up being the dress I ordered! It was so beautiful. And the other employees helped out by providing veils for me to try out, a lace headband they thought would compliment the dress, and even pulling out a fake bouquet to get the full effect! We had scheduled several appointments at bridal salons that day, but ended up calling and seeing if we could go back to try on my two favorites and decide. They were so accommodating and welcomed me back a second time. This time, they decked me out with jewelry and veils and adjusted the lights so I could decide between the two. Ginny even started to cry when I did, trying on the dress that I chose for my wedding. They made my experience so special and made me feel really heard and seen. Ginny and The White Orchid helped me figure out the perfect dress for my wedding, now I can't wait to go back when my order comes in to get fitted!! Update: I also went through the White Orchid's seamstresses for alterations to my wedding dress. The dress fit like a glove and I got compliments all night on how beautiful I looked! The dress was comfortable and moved beautifully. The bustle was super elegant too. I also bought a veil through them and it was gorgeous! Definitely go to the White Orchid if you're a local bride!
Great PlaceReviewed on 8/27/2015 Lisa D
If you're looking for an intimate bridal shopping experience, The White Orchid is the place to go. Every time I was there, it was not crowded, and the workers there were very patient and attentive. They don't have a huge selection of dresses, but they have enough styles that I felt like I got to try on enough dresses without feeling overwhelmed. I also had a great experience with the alterations department. Prices are reasonable, too.
The White Orchid was the first and only shop that I needed to go to! The staff were so helpful and kind, even though I took forever during my appointment and they were at closing time. I found my perfect dress off the sample rack for an extremely reasonable price, and the consultant was a great listener and only pulled what I wanted to try on. The only sticking point was the high price tag on the alterations, but it was understandable as I had a complicated bustle and alterations that involved rearranging lots of lace. A great little shop with so many beautiful dresses and solid service!
My girls and I found our gowns and got bargains. What more can we ask for? This shop is the best!!
The White Orchid was totally amazing. They really listen to you - the saleswoman who helped me asked me specific questions about my budget and tastes and only showed me gowns that fit into my budget and my style. I went to other shops but found they didn't give that same sort of service so ultimately ended up back at the White Orchid. I bought my gown as well as my veil here and my girls all got their bridesmaids' gowns here. We also purchased the flower girl's dress here. I always found their selection to be well-curated - small but with wonderful pieces. The staff was always friendly and attentive. I honestly cannot recommend them enough! Tina in the alterations department does an excellent job and has a great eye for detail. Thanks to all at the White Orchid for helping to make my day so beautiful and unique!
Amazing selection and SO much fun!Reviewed on 3/25/2015 Haley C
Shopping at the White Orchid was an amazing experience from beginning to end! I scheduled my appointment far in advance, but found out that my sister had changed her flight and I needed to push my appointment back. When I called the shop Patti explained that they were incredibly busy that day and probably would not be able to push my appointment any later. However, she looked at my wedding date (which was quickly approaching) and said that she would put my appointment later in the day and if I went past closing time, she would stay with me and help me find my gown. Amazing! And I hadn't even met her yet. When we got to the shop Patti looked at me and a few pictures of the types of gowns that I liked and went back to start pulling dresses. Every. Single. Gown she pulled for me was perfection. This woman knew exactly what I wanted just from meeting me for a few minutes! She is amazing! I would have worn every single one of those gowns down the isle. Their selection is incredible! The shop cleared out as closing time was approaching, but all of the staff stayed!! Every staff member was helping pull vails, jewelry, belts, and every accessory to take each dress to the real bridal level. They even turned the lights off and put a spotlight on the podium so that I could see the dresses sparkle. I had SO MUCH FUN!! These people are amazing! They clearly love what they do and they love helping brides select something special that makes them feel absolutely amazing. They made my day so exciting and fun! I am so happy to have found my bridal gown there and I can't wait to go back for my first fitting. Thanks White Orchid!! And especially Patti! You guys are truly wonderful!
Amazing dressesReviewed on 6/24/2014 Kara S
I found the perfect dress at the perfect price here! The staff made me feel like I was part of their family! The only thing I didn't care for there was the seamstress..I had to take my dress to have it altered at a second place after they already altered it! Other than that everyone was awesome!
Nice PlaceReviewed on 5/20/2014 Jessica H
My dress was absolutely beautiful. Some of the ladies are great and nice but some eh... they could use some work on their customer service skills. I probably could have found my dress cheaper if I looked around.
Not overly impressedReviewed on 4/10/2014 Tiffany N
The White Orchid was convenient - which is why I went there to purchase my gown. The staff, on my first trip, was not very helpful. I'm trying to buy a wedding gown - had an appointment, didn't just walk in - and the sales woman was distracted by teenagers trying on homecoming gowns. All three visits after the initial one were ok - I still wasn't impressed by the staff, but they seemed more attentive once I actually ordered my gown and went for fittings. The seamstress was most helpful and accommodating. She was very open to ideas and very detail oriented. I was very pleased with the alterations. My dress turned out absolutely gorgeous and my wedding was beautiful, but I was not overly impressed with The White Orchid service.
A Touch of the SouthReviewed on 2/05/2014 Melissa B
I am a Georgia girl who has found her way to Pittsburgh. So when it came time to find my wedding dress I was at first very put off by a lot of dress shops in Pittsburgh. I felt pressured everywhere I went and everyone was trying to push me outside of what I wanted both in style AND in price! My Mother was visiting and our goal was to find my dress before she had to go back to Georgia. It was our last day and our last chance. Thankfully we found ourselves at the White Orchid. The outside is very unassuming and you can easily miss it if you're not careful. But once you're inside, its not like you've entered a shop but rather someone's home. The ladies who work here are delightful, it was like trying on dresses with family. With their guidance and expertise I was able to find my dream dress!! After the initial purchase I then returned for the fittings and that experience was also wonderful! From beginning to end I was so thrilled with The White Orchid! I highly recommend it to anyone who wants to be treated well and have an excellent selection of dresses to choose from. Choosing the White Orchid was one of the best decisions I made during my entire wedding planning process!
Great shop!Reviewed on 10/13/2013 Stephanie K
The atmosphere was perfect for a small group and my first (and only) time dress shopping. Once I found my dress, they were willing to ship it anywhere for me (I had taken a job out of state for awhile and wasn't sure where I'd be when The dress came in) the seamstress accommodated my work schedule and did all changes I needed flawlessly.
Really Wonderful Experience - Highly Recommend!!Reviewed on 10/03/2013 Laura S
The White Orchid was the first and last bridal shop that I went to because of their wonderful selection and even more wonderful staff. Customer service is so important to me, and after working with Patty, I had no doubts about buying my dress from the White Orchid. She was sweet and patient, and pulled dresses that were exactly what I wanted. I actually just purchased a dress last night. It's beautiful, and I am so pleased with the whole experience. I would definitely recommend the White Orchid to any bride-to-be. They have such beautiful gowns, and the pricing is very reasonable. I am so excited about my dress, and so happy with my decision to buy from the White Orchid!!
Amazing!!!! Best Choice!!Reviewed on 7/17/2013 Tracie G
I didn't go to a bridal shop in my town because I wasn't impressed with their service from previous weddings I was in. When I went to The White Orchid, I had another appointment booked for later that day. I went in, gave a few ideas and my budget. They pulled about 8-10 dresses matching what I liked and were very patient with me trying them on! I was so surprised that every dress they pulled went right along with my ideas! Once I found, "the one," they did not pressure me at all! They simply said when I would need to order by, but that I had plenty of time to look around... i cancelled my other appointment immediately and ordered! Most amazing experience I have ever had in a bridal shop!!! :)
great little shop!Reviewed on 7/06/2013 Mallory M
This was the second dress shop I had gone to. I didn't have a good experience at the first place, so I wasn't in the best mood. At the first shop I went to, I kept telling them what I liked (lace, form fitting, etc.) and my price range and they would bring out dresses out of my price range and they weren't the style I had liked... all together they were kind of snobby. When I went into the White Orchid, I told the woman about my experience so I wanted to be clear about what I wanted. She was so helpful! She made me feel so comfortable about finding my wedding dress and really helped me find exactly what I wanted. We really liked it. We had the dress altered there, and I wasn't a huge fan of the seamstress. She wasn't very friendly and I didn't always feel comfortable at our appointments but she did a great job and the dress fit perfectly! Dress hunting is tough, but I'd recommend taking a peak inside this shop.
Bride, Bridesmaid & Mother of The Bride DressReviewed on 4/26/2013 Sarah O
My bridal gown, bridesmaid dresses and mother of the bride dress were all purchased from The White Orchid. The ladies at The White Orchid are absolutely the best! They made you always feel welcomed and were always willing to help. We had a private dress party (highly recommend) to pick out dresses. It was a wonderful Sunday afternoon with fresh fruit, cheese and crackers, and sangria! There was one issue when my mother’s dress ended up not working out a week before the wedding, but not to worry for Barbara at The White Orchid was able to get her another dress, have it altered, and have it ready for my wedding! I highly recommend The White Orchid for their selection, quality and the wonderful personalities of the women that work there!
Gorgeous wedding gown!Reviewed on 3/15/2013 Kayleen K
The gown I chose was the first one I tried on! It was perfect! The staff was all very friendly and helpful. I didn't need many alterations to the dress but Michelle did an excellent job to the alterations I did need. Alterations were not included in the price of the gown. I also got my bridesmaids dresses here. The girls got a 10% discount since I got my gown here as well. I would recommend this place to other soon to be brides:)
AWFUL! DON'T WASTE YOUR TIME!Reviewed on 11/28/2012 Dana B
DO NOT SHOP HERE! If I can stop one person from having to go through the same awful disaster that I'm going through right now, then I will feel that it was all worth it. Nothing has gone right with this place from the beginning!! I have five bridesmaids (All are a size 2-4 in regular clothes and one is a size 6). NOT A SINGLE DRESS FITS AND NOBODY AT THE WHITE ORCHID IS DOING ANYTHING TO FIX THIS! I understand that all dresses need altered, but they ordered a size too small for all of the girls! They all spent $200+ on the dress to begin with and now are having to spend more money to have material added to the dress just so it will fit! If this was one or two dresses, fine I understand that, but everyone?!?! I find it ironic that they really push you to do alterations there and then your dresses need tons and tons of work to it. And it's not like the dresses are just a bit snug! They won't close in the back by 3+ inches. The owner knows the situation and has not been one bit helpful. Her solution is to swap out the sample dress which is a size 12 with one of the dresses that is too small. Well, they have one sample dress and I have 5 girls with dresses that are way too small! So how exactly would that work?!?! They have NOT been helpful and they have NOT done anything to fix this situation. They do get back to me relatively quickly anytime that I call, but that has been the only positive. I got my dress at MB Bride. SO glad I didn't go with the White Orchid for my dress! MB Bride is far from perfect and they have made some mistakes with my dress and also the bridal jewelry, but the difference is that they go out of their way and above and beyond to fix things! I've been 100% pleased with them! Please don't waste your time and even step foot into the White Orchid!
ExcellentReviewed on 10/25/2012 Kristin D
The staff at the White Orchid was wonderful. I was the first Bride to have a private party where they shut down the shop for 2 hours and I was able to try on as many dresses as I wanted. They served Sangria, crackers, cheese and fruit. My family and I had a great time. I ended up finding my dream dress that night. It was a Maggie Sottero. I also got my bridesmaids dresses, which were absolutely stunning. I would recommend anyone go to The White Orchid.
Wonderful Place to Work With!Reviewed on 10/24/2012 Samantha H
I went to eight different bridal stores and was sooo happy that I found the White Orchid. The ladies were wonderful to work with. The sales lady made a suggestion to alter a wedding dress by adding a belt! Completely changed the dress and I fell in love with it! They went above and beyond , allowing me to try on my dress multiple times! The seamstress that fixed my dress did a wonderful, affordable job. I was so happy with the White Orchid!
Love my DressReviewed on 10/23/2012 Christine R
Loved this shop and the women who work there! Found an amazing dress at an amazing price and was so pleased with the service!
Amazing Bridal Shop!!!Reviewed on 10/09/2012 Lauren M
From day one of showing up at the White Orchid without an appointment (during prom season)to look for a wedding gown... everyone in the boutique was extremely friendly to myself and my mom and my sisters. This was refreshing because we had stopped at another bridal store not far from the White Orchid first and the staff there was extremely rude to us. At the White Orchid, it was completely different. Even though they were busy with other appointments, they didn't turn us away or make us feel unwelcome at all. The ladies working simply asked us if we wouldn't mind taking a look around downstairs for a little while until one of them finished with their appointment and could help us. We did just that and I'm proud to say that I found the gown of my dreams at the White Orchid that very evening!!!
Very Satisfied!!Reviewed on 5/30/2012 Jennifer A
I ended up buying my wedding dress and bridesmaid dresses from the white orchid. the girls were great!
Great bridal storeReviewed on 4/22/2012 Tiffany G
I was new to the Pittsburgh area when I got engaged and found myself looking for a wedding dress. The ladies here were so incredibly helpful, especially Bonnie. The dresses were beautiful and reasonably priced. I am not in the final stages of my dress alterations and the seamstress, Michelle, has been wonderful. I recommend the White Orchid to any bride in the Pittsburgh area!
Perfect Fit!Reviewed on 12/28/2011 Brittany C
From the moment I walked into the store I was greeted with friendly faces. Every one there was very helpful. I found my dress at this store on my first visit. It was a Maggie Sottero dress! I was very impressed with the alterations made by the seamstress - she did an awesome job! The dress was made to fit perfectly!