Thollot Diamonds & Fine Jewelry

The staff is so very helpful, knowledgeable, patient and professional. I’ve referred others who had wonderful experiences also, for which I am thankful for because you never want to give friends a bad experience. I drive a distance to get to them and am never disappointed. I’ve had custom pieces made too and the design services and their patience with my multiple iterations was outstanding. They are friendly, genuine and not pushy, but aim to please. I’m used several jewelers over decades and am happy to have found them.

The best experience ever. I searched for a particular long time for a jeweler that would accommodate what my fiancee and I were looking for. My fiancee wanted a particular ring. Well it turns our that what she wants did not exist. The staff were thoughtful, never pushed one ring in particular, and then designed what she wanted. We went through many revisions and the staff was always patient. When the designers finally got it right, I think that their biggest delight was seeing my fiancée’s reaction. I couldn’t being happier with this choice. Now let me tell you, they have every imaginable piece of jewelers in their store. Troy and Joy have decades of experience in the business. Their policies are amazing. They are veteran friendly. It is simply a joy to shop there.

My fiancee and I are going to be life long customers of Thollot! Long story short- This is the first and last place you ever need to visit for all for your jewelry needs! As we entered Thollot for the first time, we met Annie Ligrani, who proceeded to show us around the store and guide us through what they had to offer and detailed what they could do. Annie, from the second we walked in, made us feel welcome and treated us like her most valuable customers and friends. She exudes happiness and an intense passion for her work with every word and move she makes. I was nervous because, unlike most women, I had no clue what I liked, what looked good, or what I wanted... and she was patient, warm, friendly, and INCREDIBLE at reading me. She got a better sense of who I am, my style, and what I liked by each passing moment. And in the end, she gave us perfect guidance and a very clear idea of what my ring could be. She had earned our business, hands-down. My fiancee came back several times to custom design my ring over a few months time. And on proposal day- it was the most BEAUTIFUL and unique ring I could ever have imagined. Annie and the design team took what they knew about me, my fiancee's dream design idea, and blended our ideas into my dream engagement ring! I am proud to wear it every day! So obviously when it was my turn to custom design my fiancee's ring, I knew where to turn, and once again, I was blown away! Annie is johnny-on-the-spot with emails and communication. So we set up our first consultation, and she and I got to work right away! We tried on many styles, got my fiancee sized, played around and enjoyed the experience. Annie knows how to dream big and is SUPER creative. As she gets feedback, she knows just which direction to point you and what piece to show you next, so she can better understand your taste and style. The next step was designing. I was terrified because I don't know jewelry and I didn't feel equipped to design a ring. But it really was the fun part! Annie and Joy took my ideas and just chatted with me, as friends, and guided me through my ideas and helped me to understand how my dream would translate into jewelry. They took their time, made sure I understood everything. I was never pressured or rushed. They listed to me and it was clear that they wanted me to be happy. Once we landed on the right design, they sent me countless CAD drawings. (A super fun 3D rendering of your design). They just kept re-working it until i was happy. They even provided me multiple options to consider. They left no stone un-turned and made sure I knew ALL of my options and every price point to consider. Once we landed on a final design, we made a wax mold, and then we sent it off to be made! The turnaround time from design to in-hand was quick and the process was smooth! They made the process SO incredibly easy, comfortable, fun and enjoyable! Every last person who works there is knowledgeable, friendly, welcoming, kind and truly talented. The team at Thollot could not be better. Every time I walked in the door, I was greeted with smiles, offered a glass of wine, and everyone knew my name. It was like walking into your best friend's house for a catch up, having fun, laughing a lot, all while getting creative and playing with some jewelry. I cannot recommend Annie and the Thollot family more!! Their customer service, product quality, team knowledge and raw talent is unmatched. You WON'T regret it!

This jewelry store is incredible! We were able to come in and design an engagement ring of my dreams. We really felt like welcomed every time we were in the shop and all the staff is so helpful!