Thompson Houston

Exceptional Service from Director of Catering & Events Mia at The Thompson Hotel! I recently had the pleasure of working with Mia at The Thompson Hotel to book our clients wedding and wedding weekend, and I cannot express how impressed I am with the outstanding service she has provided. From the start, Mia has already gone above and beyond to make sure that everything is perfect for this special occasion. First and foremost, Mia's professionalism and attention to detail has been exceptional. She takes the time to listen to our specific needs and preferences, ensuring that every aspect of our client’s wedding and wedding weekend is tailored to their desires. Her knowledge of the hotel's offerings and event spaces is extensive, and she was able to provide valuable insights and recommendations that helped us make informed decisions. Mia's responsiveness has also been truly remarkable. She promptly answered all of our questions and concerns, making us feel like a top priority throughout the entire planning process when booking The Thompson Hotel. She is proactive in addressing any potential issues and has worked diligently to find solutions, ensuring that everything ran smoothly and seamlessly. One of the standout qualities of Mia was her genuine enthusiasm and passion for creating unforgettable experiences. She demonstrated a deep understanding of the importance of this wedding and wedding weekend to our clients and their guests, and her commitment to making it exceptional is evident in every interaction we had with her. In addition to the exceptional service Mia has provided, she gave us a glimpse of the new hotel currently under construction. Despite not being open yet, Mia's enthusiasm and insight convinced us of the immense benefits of booking with The Thompson Hotel before its official opening. Mia is undoubtedly a gem, a true asset to The Thompson Hotel's team. Her dedication, expertise, and heartfelt care have exceeded all expectations, and we eagerly anticipate the opportunity to work with her again in the future. If you're considering an event or wedding at The Thompson Hotel, I wholeheartedly and without reservation recommend connecting with Mia for a truly extraordinary experience. Thank you, Mia, for making our experience nothing short of unforgettable!

The Thompson Houston is poised to be a top notch wedding destination, and that is just based on my initial hard-hat tour of the property this summer. Mia (the Catering and Special Events Director) has been such a pleasure to work with as we plan my client's wedding, which is no surprise because she's truly a knowledgeable and professional, yet relatable industry veteran.