The Omphoy is a beautiful place for a wedding- our guests absolutely loved it!! The food was amazing, staff friendly and helpful. What they didn't see was what was going on behind the scenes. Susan, the event coordinator, is impossible to get a... hold of. As a bride, you are very busy and a vendor that wont return your many emails, calls, voice mails etc is extremely stressful. We had a struggle getting in touch with her from the beginning (1 year before the wedding) up until the week before the big day. On the day of the wedding, she was lacking communication with me and the tables for the reception were not setup as requested. Once you have Susan's attention, she is great, helpful, and friendly. Once the reception starts, Susan is gone and Tim takes over. Tim was amazing and always there when needed. As for the hotel rooms, although beautiful and clean to the bare eye, it was not clean. The floors were filthy, it was gross. For both my room and my mothers, charges to our credit cards were incorrect. Overall, everyone was amazed and loved the venue, but the amount of effort and stress I had to put into it, is not something I was prepared for.