The overview:
This guy knows how to DJ a party well. When we got to that part of the evening, everyone enjoyed themselves. Be careful though: the owner didn't manage details well and that might end up derailing your event.
Quick Update- After ...posting the review, the owner got in touch and offered a partial refund and a sincere apology for the mixups. I appreciate his responsibility and have bumped the review to 4 stars.
Here’s the story:
We hired Tiger City Entertainment for our wedding. At the very beginning Jordan, the owner, asked us to fill out a detailed Word document that lists everything we might possibly want throughout the ceremony. My wife and I are pretty detail-oriented people, so we gladly complied. Plus, my wife is from the Caribbean while I’m from the States. We wanted to blend elements of her culture and mine, so we had some pretty specific instructions for how the event was supposed to flow.
Unfortunately, that's not how it worked out. I got in touch with him about two weeks before the ceremony. During that conversation, I quickly realized that he hadn’t read the Word document in detail. When I started asking detailed questions, he got annoyed, assured me that everything would be taken care of and got off the phone as quickly as he could.
Shortly after that, Jordan told us there’s a DJ change. This sounded fine, so we gave our approval. But I started to have doubts that everything will actually be taken care of. So I get in touch with the new DJ. Sure enough, he’d been assigned to the event, but hadn’t gotten our document. I sent Jordan a request to send it over, but ended up sending it over myself. From there on out, I decided to deal with the new DJ directly.
Long story short- we ended up making some tweaks to the ceremony and reception including adding a traditional drumming track for the bride-groom entrance to the reception. I dutifully compiled all of these changes onto the Word doc and sent it to the new DJ about a week before the ceremony.
Fast forward to our wedding day: We show up at the event to discover that the assigned DJ isn’t there, it’s Jordan. At the reception, it comes time for the entrance of the wedding party. The entire party is lined up in front of the tent, but Jordan comes to us in a mild panic. He has heard that the wedding party was supposed to be entering to a drumming track, but he doesn’t have the track or any of the instructions for how we were supposed to enter. i.e. he had not gotten that information from his DJ when he decided to switch that DJ off of our event. After minutes of panicked searching, we found an alternate track on youtube for him to play, so we get to enter.
But then, when we get to our first dance, he messes up the instructions for how to start the song. We had a choreographed dance, and he wasn't supposed to start until we were in position. This had been very clearly outlined in the Word document for weeks, meaning after all that work, he still hadn’t read it in detail.
Fortunately, when we get to the dance part of the reception, everything flowed smoothly, the music was popping and guests had a great time. Obviously Jordan has strengths when it comes to throwing a dance party.
The take away: if you hire Tiger City Entertainment for your event, don’t expect him to handle details that are too complicated. Keep it simple. He might assure you that everything will be taken care of, but don't take that for granted.