I got a call the Monday before my Saturday wedding that the shop I had booked my flowers to be done at, had closed! NO one had called to inform me of this, or that I needed to go talk to another store to make sure they understood the flowers an...d adn look I wanted. The Overland Park store had a file of pictures and descrition of what I wanted, but no documentation of a deposit (that I had paid over a month before)! They didn't mention whether the flowers had even been ordered, because without the deposit who knew if they would! This was my wake up call the Monday before my wedding! Not a great way to start the week.
But the ladies at the OP Tobler's had lots of experience and pictures of past work, and did great work! So the final product was beautiful, but the over all experience with the company was less than desirable.
