We were thrilled with our cake from Jamaica's Cakes - it looked and held up great, it tasted amazing, and the entire process of ordering/designing it was easy.
Initial Meeting - Jamaica was very easygoing and attentive to what we were looking ...for. Her portfolio demonstrates her creative talent, so we were confident that executing our vision (which ended up being very simple & clean) wouldn't be an issue. But the clincher was that her cakes were delicious. My husband doesn't like sweets much and normally doesn't enjoy cake, and out of the 3-4 bakeries we visited, hers was the only one that he actually wanted to go back to and eat more cake. (We checked her out based on a friend's recommendation, whose fiance feels the same way and said the exact same thing.)
Cost - lower midrange, a little cheaper than most of similar quality in the LA area. We definitely visited more expensive bakeries with lower quality product.
Planning/finalization - very easy. We had up to two weeks to finalize our design, and everything was easily taken care of through phone calls and emails. Communication was prompt, friendly, and professional.
Day of - cake delivery and set-up were on time and went smoothly. The cake looked better than what we imagined - Jamaica was able to execute a product that was better than we were originally thinking, and all based off vague directions and a badly drawn sketch from me. The cake was delicious, and many of our guests complimented us on taste and look.