Touch of Design

Brides. If you are stressing about alterations, go to Rosa. I cannot speak highly about this team. From the second I walked in the door, I felt welcomed, loved, and beautiful. Even though my original dress was tailored to me, it did not zip up all the way. So for months I worried about losing weight and had nightmares about the dress not closing on my wedding day. When I went to see Rosa, she immediately quieted my concern and redid the entire back zipper to create a shape that fit me in a way that was even more beautiful than the original. With all of my bridesmaids living far away, Rosa's team filmed themselves doing my bustle as a guide for my girls on the big day. Just one of many examples of this team going above and beyond. Their work is thorough, efficient, and beautiful. I cannot recommend them enough. THANK YOU ROSA AND TEAM!

Rosa/Touch of Design is the best!! She is truly an expert and makes every bride feel beautiful and so so good in their dress. I'm in love with the work she did with my wedding dresses and would highly recommend her!

I would HIGHLY RECOMMEND anyone to Touch of Design. I went two months prior to my wedding date to start wedding dress alterations - my first appointment with Rosa was great. She instantly made me feel comfortable in discussing what I wanted done to the dress and where she saw areas that could be altered for the dress to fit perfectly. She was transparent about pricing and we were able to schedule my two fitting appointments and pick up date from there. At each appointment, Rosa asked me how I felt, explained everything she was doing, and eased any anxiety I had. My dress had a lot of lace so during the alterations process I was nervous of how the dress would fully come together. Today I picked up my dress and I am IN LOVE. It is perfect and I can’t wait to wear it on my big day! I was also able to purchase a veil last minute from the store which is great quality and was a fair price. I will continue going to Rosa going forward for any alterations I need and will be encouraging others to do the same. Thank you so much Rosa!!!

I cannot recommend Rosa at Touch of Design highly enough! From our very first interaction, her communication was exceptional—she looked at the dress and heard my concerns with genuine interest and provided valuable insights that truly eased my worries about the process. She was able to take in the dress even with a mesh backing. Throughout the fitting sessions, she was incredibly accommodating, working around my schedule and making me feel comfortable every step of the way. I missed an appointment but was able to reschedule in a timely manner and everything turned out perfect! Her expertise and attention to detail really shone through, resulting in a wedding dress that was not only stunning but fit me like a glove. The bustle was done incredibly well! The craftsmanship was impeccable; every stitch reflected her skill and dedication. I felt absolutely beautiful on my wedding day, and I owe so much of that to Rosa and everyone that helped me at Touch of Design in Easton MA. If you're looking for a seamstress who combines professionalism with a personal touch, look no further—she's simply the best!

Rosa is amazing! She made the process so seamless. The space was always clean and bright and everyone was always so nice. I’ve recommended several people to her already!

I have gone to Touch of Design multiple times for tailoring. The first time was for a bridesmaid dress that I needed shortened as well as a clip attached to the bust to prevent any slipping. Rosa and her team are amazing, knowledgeable in their craft, and passionate, as such, I returned to have my wedding dress altered. I had it fitted, and a bustle added, and they provided amazing recommendations throughout the whole process. There were multiple follow up appointments to ensure everything still fit perfectly. The final appointment, I was shown how to do the bustle, as well as had a video taken to show my bridesmaids who would help me. It was easy to do, and the dress made me feel like a goddess on my wedding day. Not only do I HIGHLY recommend coming here for alterations, I will also be going back for any further alterations needed in the future.

I purchased a gown for a formal wedding. I was attending and brought to Touch of Design for alterations and changes to the design. After only four fittings, the finished product fit perfectly, and I love the new design suggested by Rosa. Very pleased with the results and I highly recommend Touch of Design.

Rosa was very professional and she is a seasoned seamstress who is a perfectionist. She communicated with me every step of the way before my special day. I was so very pleased with wedding gown and the veil. She and her staff were great.

My sister got her wedding dress last December and we began the alteration process here in January (8 months before her upcoming wedding). On the surface/at the start, Rosa and her business seem reputable, but this appears to be a cover for her shoddy work. From January to just last weekend, my sister had over 10 fittings here. Multiple times throughout this process and especially more towards the end, Rosa would constantly ask us to send her photos and notes of alterations to make. Yet, she would never reference these and then forget that these were sent by the time the next fitting rolled around. The red flags appeared when she would request these since this should be her job to notate, keep track of, and review between fittings. Along with this, Rosa would tack on additional charges that brought the bill close to $2k by the end of this nightmare. When the final fitting arrived, the dress had zero progress since the previous fitting. The alterations that we had discussed countless times with Rosa were not implemented. Something as simple as a twisted strap that had been bothering my sister for months was still untouched. We shared our anxieties with Rosa and Fiona (one of her employees) and they claimed it would be all done for pickup. To our dismay and utter disappointment, this was not the case. Upon pickup 10 days later, the dress looked exactly the same. The entire bodice section looked butchered and like two separate pieces instead of that delicate, stunning dress that we originally brought to this place. After we heavily expressed our shock and questioned Rosa, she said she would tweak the dress within the span of a day and a half. When we came back that same weekend, Rosa did a rush job on my sister's dress to get it to a more finished, yet still incomplete state. Some of the floral appliqué was still upright, the cups weren't sewn in (we didn't trust Rosa at this point and she wasn't positioning these correctly), and it wasn't steamed. She had the audacity to not even express her apologies and didn't compensate through a refund. In fact, she demanded that we pay her for the full remaining balance after our entire ordeal (dress wasn't complete by the contractual date and wasn't done to how we agreed it should look). We were forced to pay Rosa for the hem and bustle, which weren't done correctly by her. Since we picked it up last weekend, we had to bring it to another seamstress to fix and complete the remaining alterations. Thankfully this new seamstress was able to take my sister's dress last-minute and noted that she has to fix what Rosa had done and finally complete this dress to how it should be. The true icing on the cake is that Rosa admitted to me that she doesn't inspect and look at the work that her staff does on the garments, which is highly UNPROFESSIONAL. How can a business owner allow this work to slip by and feel like it's okay? Then, she doesn't feel compelled to make it right for the customer. It is evident that she is a huge money-grubber with no care for her faults and the customer experience. In my opinion, Rosa masquerades her business as one that is top-notch, when the opposite is actually true. As my sister said, Rosa should consider rebranding her store to "Touch of Lies."

Rosa is the BEST in the business! This is my second time using Touch of Design for dress alterations. In 2019, Rosa did my sister-in-law's wedding dress, my bridesmaid dress, and my mom's dress. They came out beautifully! Now Rosa is doing my wedding dress and my mom's Mother of the Bride dress. I could not be happier with the process! Rosa is precise and timely. All of my bridesmaids will be getting their alterations done at Touch of Design! Rosa and her team are very kind and professional! I HIGHLY HIGHLY HIGHLY recommend Rosa to do all of your dress alterations!

Would give ZERO STARS if I could. Should be called TOUCH OF LIES. I bought my wedding dress in December and started alterations in early January, more than 8 months before my wedding. Initially, the business seemed professional, but this turned out to be a facade to lure in brides. The owner, Rosa, uses excessive flattery during fittings. I attended around 10 fittings with Rosa, and by April, I noticed she was adding extra charges, claiming more work was needed than originally discussed. The prices were heavily inflated, and she charged whatever she felt at the time—there was no clear pricing list. Throughout the process, very little work was done on the dress despite these multiple fittings. Rosa even asked my mom and sister to take notes on what needed to be done like her assistants, which was bizarre. I sent reference photos via email and text throughout the process, but at the final fitting and pickup date, Rosa asked for the same photos again, proving she wasn’t referencing them. This led to my dress looking drastically different than what we had discussed. I repeatedly pointed out issues that still needed to be fixed, only to be told they would be handled at the final fitting. However, at that fitting, the dress was in terrible shape and unaltered (8 months into them having the dress)—split into two pieces, missing buttons, and with straps sewn on incorrectly. Despite all these issues, Rosa assured us everything would be fixed by the pickup date on 8/16. However, when we arrived for pickup, nothing had been done. I had called earlier that week, and my mom spoke directly with Rosa, both of us confirming that the dress was being worked on and would be ready. But when we arrived, the dress was untouched. I was upset and vocalized my concerns. Rosa lied and did not deliver, despite having over 8 months to do the work. She gaslighted us all week about the dress being ready, which was unacceptable. When I went for the new pickup date, we spent another 2+ hours pointing out unresolved issues. Rosa still demanded an additional $580 on top of the $1,260 we had already paid, bringing the total cost close to $2,000—almost the price of the dress itself. Despite the missed deadlines and the incomplete work, Rosa refused a refund or any sort of discount, showing she doesn't believe in righting her wrongs. I explained that this was outrageous to ask for the full amount and still not have things done as they should be. She simply shut down and said, “you have to pay, and I don’t care.” We paid. She stopped looking at us in the eye and kept pointing to the credit card reader. If you are a bride who had a good experience, I’m happy for you. Unfortunately, our experience, along with that of many other brides, was extremely negative. Rosa hides away dissatisfied brides and tries to smooth things over when other customers are present, covering up the truth that her work is missing and her promises empty. For future brides, I urge you not to ignore the bad reviews. This ordeal could have been avoided if the work had been done correctly and on time. Instead, Rosa crammed 8 months of work into 2 days, and it shows. An alterations business should be run professionally, not like a kid who forgot to do their homework. Rosa also doesn't work on the dresses. She's there at the fittings and that's about it. She's the face of the company and her workers have a free-for-all on your expensive gowns. I wish I knew that before I hired her.

Rosa is the BEST in the business. I couldn't have trusted anyone more to tailor my wedding gown. Rosa's 30+ years of experience paired with her incredibly meticulous approach to tailor and design made me so grateful to have her as my seamstress for my most important day. Rosa can take a dress and turn it into a custom gown, designed specifically for your body. She not only alters it, but she designs the alterations with you, every step of the process. Rosa is transparent with pricing, especially with each adjustment along the way. She does her best to give you multiple alteration options to work within your budget. She cared for every detail to make sure it was the perfect fit. Aside from her talent, she is incredibly kind and puts your needs first. She goes out of her way to spend as much time as you need during the appointments and offers for you to come as often as you want for fittings. She made me feel so confident in my wedding gown and I look back on pictures with so much appreciation for her craft. I cannot recommend Rosa enough!

Amazing, amazing, amazing! My wedding dressed needed a bit of alterations and by the end, it fit like a glove. I will be going back to get my 4 bridesmaids dresses altered. I highly recommend Rosa and her team!

Rosa’s work was INCREDIBLE!!! She was really thoughtful of making every single detail of the dress look perfect. Rosa took perfect care of my dress, handled it with so much care. She really does focus on every single detail to ensure everything fits perfectly. Very often, Rosa would stay very late working with me on my dress, to ensure I loved any change made. Thank you so much Rosa for your amazing job!!!!

ZERO STARS. Professionalism - we caught The owner of the shop Rosa repeatedly lying about the work performed and the mistakes made. When we came to collect the dress she refused to give it back. She went to all of the clients in the shop telling them how rude I was and shoving the dress in everyone’s face. Communication - Rosa is a master gaslighter. Minimizing blatant destruction of your dress into “this is part of my process” And when caught in lies and deception, she reacts in anger and retaliation. Quality - in 8 weeks a $10,000 dress has been deconstructed and now has a hole in the bodice-right between your breasts - it is missing the beautiful Hand sewn flowers and delicate beading; the dress no longer fits or hangs properly . When we challenged the hole - she claimed it was NOT a hole and demanded to see photo proof of hole. What else has been ruined is tbd because we are at a new tailor. Closing: We called to give notice we would be picking up the dress and her services were no longer needed. She confirmed it would be ready. When we arrived the dress was not ready as she had panicked, and started to work on it - assume to cover up the hole. At arrival she refused to give me the dress. She wanted money - I said the deposit should cover the work since most of the work so far was her having to fix what she had ruined. I asked if I paid - would she give me the dress. She confirmed she would. When I paid her - she again refused to give me the dress until I signed a paper. I challenged the need but she was not giving me the dress back so relented. Signing “unfinished” with my signature. She then refused to accept my signature and demanded to see my license. I signed again but her pen wasn’t working. She refused that. It was surreal. **this is one of your well decorated vendors and should be removed before she ruins someone else’s dress**

Rosa and her team are absolutely wonderful- they made the dress tailoring process so smooth and fun, and I knew I was in the best hands. My family has known and been going to Rosa since I was in middle school- she is so incredibly skilled as a seamstress! She does not rest until she knows that every small detail is exactly right. She made my dress fit better than I could have even imagined. And the fit and bustle were so comfortable on my wedding day. She cares so much for her clients, and that deep care is so evident in her work and in our times together during the fitting. She even helped me find jewelry and a veil! Also, Rosa’s entire team is so skilled and wonderful. They completely took the stress out of the process, because I knew how talented and professional they were. I recommend Rosa and her team so highly!

Rosa and her team were incredible. She did an amazing job with my dress and was delightful to work without throughout the entire process! Thank you!!

Highly recommend Touch of Design! Rosa and her team were amazing to work with. I was nervous finding a seamstress to work on my wedding gown, but after my first appointment with Rosa, I knew I was in good hands. She had me coming in for multiple appointments after making adjustments, making sure everything fit perfectly. The total cost was a bit pricey but I do believe you get what you pay for. My dress fit absolutely perfect on my wedding day. Thank you Rosa!

Rosa is the best of the best! She is so skilled at what she does, and made my dress perfect. She was patient as I lost weight for the wedding and was flexible with letting me come in up until the last minute to make sure the dress fit perfectly as I continued to try and lose a few pounds. Easton was about an hour from me, but she was well worth the time and money for her perfectionism! I’d definitely recommend going to Rosa for your big day!

Rosa is amazing and honestly a master at her craft. This is the one part of my wedding where I was really off on the budget but skilled labor is a craft and sometimes that comes at a premium. For me, my dress and alterations were really important to me. So I didn’t want to just go find the “cheapest option”. I loved how it turned out and wouldn’t have changed a thing and received so many compliments. Highly recommend!

Every minute that my mom and I spent with Rosa + her team at Touch of Design were priceless memories in the wedding planning process that I will never forget. I am so glad that I selected Rosa to do my alterations - even though I live in Watertown and she is in Easton and that is a bit of a hike, it was SO worth it. Shoutout to VOWS for recommending her! Rosa has an amazing eye for things you'd never even realize that you needed. Piece by piece, edit by edit, her team crafted my wedding dress to fit like a glove. Her services don't stop there though - she built the most STUNNING bustle, the Rosa bustle, that tucked up under my dress and still allowed me to show off my beautiful skirt and the button design. It was exactly what I envisioned! Rosa also took a veil I bought off Amazon and altered it to look bridal and elegant. Finally, she altered my Mom's dress as well - she had visited another shop closer to home beforehand who sent her home with a horribly altered dress that didn't fit her at all. Rosa was more than happy to come to the rescue. That is what makes her and Touch of Design so special. They are here for their brides, no matter what. I loved getting to know the entire team at Touch of Design - thank you all so much for the conversations, the confidence boost, and making my mom and I feel like we were at home. I cannot wait to recommend Touch of Design to all of my friends for their weddings - thank you again Rosa!!

Rosa is so amazing, kind, and helpful. She was super flexible with my crazy fall schedule and her work was amazing. I was so nervous to get alterations for my dress but Rosa over-explained everything and reassured me what she was doing and how it would look. She always asked for my thoughts, confirmed them, showed me what it would look like, and provided guidance when I asked. I loved my dress from the start, but goodness did I love it even more after she made sure it fit and hugged my body in all the right places!

I can’t recommend Rosa enough. She altered my wedding dress to be even more beautiful than I had envisioned it. I requested making a slightly wider opening in the back of my dress and she was very accommodating. She also created her own bustle design which worked beautifully with my dress, maintaining its clean lines and elegant look.

Rosa is very good at what she does. My dress ended up fitting perfectly. She pays a great attention to detail. The only unfortunate issue was that one of my straps broke as I walked out into the reception. Luckily my venue helped stitch it up. I was a little disappointed since work was done to my straps to make sure they were secure. Rosa was kind enough to refund part of my bill. This was appreciated.

i can't even begin to thank rosa enough for doing alterations on my dress. SERIOUSLY the best person ever. she is so sweet and always knows how to help. she makes sure your dress is absolutely perfect in every way. thank you again!

Rosa and the team at Touch of Design were so easy to work with. From the first fitting, it was clear to me what her vision was. They were up front and communicative about costs and scheduling, and were very happy to increase the number of fittings necessary. I was between sizes when I ordered my dress, and they did a fantastic job making the dress fit me everywhere.

Rosa was incredibly attentive to detail and took the time to make the dress perfect. She was very patient when explaining her thought process and made it clear her goal was to make the bride happy and satisfied with the alterations. I would recommend Rosa and her team!

Rosa is so amazing and truly the best! She listened to my requests, was so accommodating, checked in during appointments to make sure I was comfortable and taken care of. Rosa was attentive during each appointment, always asking before measuring or making any changes. My dress was a lot of work, but Rosa always reassured me when I was in fittings it wasn’t at all and would be perfect in the end. She was right, I feel like a Princess. I was recommended to Rosa and will recommend her to all my friends who are getting married! Thank you so much, Rosa and Touch of Design!

Rosa was incredible to work with! She made me feel so comfortable throughout my fittings and her talent and attention to detail are unmatched! My dress was stunning. I'd recommend Rosa & Touch of Design to any brides - they'll be well taken care of!

Rosa is absolutely unbelievable. Her attention to detail and her ability to make your wedding dress the absolute best it can be, is unmatched. I would never recommend any other company besides Touch Of Design.

Rosa and Touch of Design were incredible! Rosa’s attention to detail never made me question how my dress would come out by the time the last appointment came around! My dress fit so perfectly and was absolutely stunning and I never questioned that would be the end result! Thank you so much to Rosa and her team! I would go to her 1000 times over!

I am so glad that I chose Rosa to work on my wedding dress alterations! She always listened to how I was feeling about the many parts of my wedding dress on my body, and she provided her best recommendation for every single detail. I knew I could trust her opinion from the start. She spent the time with me at every appointment to make sure the dress would turn out perfect, and it definitely did! I felt so comfortable and confident in my dress on my wedding day, and I'm so thankful for Rosa's help in making this happen.

Rosa was a dream to work with from beginning to end. She is so knowledgeable, skilled, dedicated to her craft, and kind and made sure I was comfortable with every alternation. I saw her about 5/6 times for my wedding dress alterations and I was absolutely thrilled with the result, the dress fit me like a glove and I received so many compliments! Touch of Design is THE BEST! I will recommend it to anyone!

I cannot say enough about how fantastic Rosa was with my dress. She never made me feel like I was asking too much and she was proactive on all decisions. She took the best care of my dress and the alterations were flawless. Highly recommend!

Rosa was amazing to work with! I purchased my dress at David's Bridal but heard negative reviews about their alterations and was recommended Touch of Design instead. I had sleeves on my dress, which needed shortening in the length and letting out under the arm, along with taking up the shoulders of the dress, creating a bustle, and slight shortening of the dress's length. All in all, I had 5 fittings. This may sound like a lot but I liked that it was spaced out and that each visit we were confirming my comfort with the fit and design as the changes were made. Unlike other places, Rosa did not have a limitation on visits or charge extra, which was also appreciated.

I just got married October 14 and Rosa tailored my dress to perfection! She made me feel beautiful, comfortable and confident throughout the entire process! I loved working with Rosa and her team, they are all meticulous and their love for their job shows in their beautiful work!

Look no where else- seriously. Rosa and her team are the best of the best I trust her with anything. She was so incredibly kind, and also very professional. She made it clear she would consult other top notch professionals if she wasn’t sure about something, she would never attempt if unsure. After seeing her work ethic I’m pretty sure she does everything to perfection. She never once made me feel bad about my weight as a mid size bride. For such a sensitive time, I never left feeling self conscious, rather the opposite. Worth every penny. Thank you Rosa for everything!

Rosa and her team were incredible to work with! They did an amazing job tailoring my wedding dress, I couldn’t be happier with it

Rosa and her team were so easy to work with! I had many alterations and they were so patient with all my needs and were flexible with my schedule. I couldn’t have asked for a better spot thank you!!!

Rosa is meticulous and dedicated to making you love your wedding dress! She perfectly altered the bust and hem to fit me perfectly, created a spectacular bustle that was easy for my bridesmaids to assemble, and made brand new beautiful straps from the extra hem material since the original straps were uncomfortable. Rosa is patient and kind. Rosa’s meticulous process does require a number of fittings (I had 4 or 5), but she is so worth the time and money because she will carefully alter your dress to fit you perfectly!! I was overwhelmed by picking a wedding dress seamstress, and I am so grateful for Rosa and Touch of Design!

Rosa and her team are wonderful to work with. I highly recommend them. She likes perfections and on your special day you should want that.

I want to preface this review by stating that I understand my thoughts won’t significantly impact her business. However, if this review deters even one person from giving her money, it is worth it to me. I brought my wedding dress to Rosa to alter for my April 2023 wedding, months in advance, as I wanted to make many changes to it. At the time, I wasn’t 100% sure I loved, or even liked my dress (which I shared with her). During my first appointment, she asked if I intended on losing weight, and if so, how much- which I believed was a fair question to ask. I explained to her that I wanted to lose 5-10 pounds. However, she then began to ask me questions about how I was losing it, and then started giving advice on how to lose it properly, which I never asked for. These pieces of advice included eating only 800-1000 calories a day, and doing multiple workouts a day. While I didn’t appreciate being given toxic diet culture recommendations, I pushed it aside. What I am still upset with is that she then decided to touch different areas of my body (without permission), recommending where I should lose the weight in order to look “best” on my wedding day. I cannot begin to tell you how vulnerable it feels to be standing in your wedding dress, that you are unsure of, and be given horrible advice on how and where to lose weight. For the following 4 appointments, she continued to make these comments, and ask the same question, every time. “You’re beautiful the way you are, but I have to ask, are you trying to lose weight?” “How so?” “You should do _____.”. Starting a hurtful statement with a compliment does not make it any less hurtful. Come the second appointment, I began cutting her off, explaining to her that I only believe in losing weight in healthy ways, and would not be following her recommendations, as I have done such things in the past and have learned that they are not OK. These comments did not stop until I had lost 10 pounds. Then, it became all compliments. For the final dress fitting, she emphasized that I brought my mom and maid of honor in to see the final results, and learn how to bustle the dress. They traveled 2+ hours to come, only to discover the dress was still not done. However, the dress was far from being done, and we were never given any heads up about this. My final appointment was two days before the wedding. During this appointment, I found out my dress was still not done. The cups had not been sewn in, the sleeves were not added on, nor was the belt sewn on. She told me to wait, and that it would be ready within a half an hour. She did not give me any updates, unless I interrupted her and/or her coworkers from working with the 10 other families that were in the shop for bridal/prom appointments. 2 plus hours later, past closing, it was done- without any apology whatsoever. I paid an outrageous amount of money to get my dress altered by Rosa. I knew that she was overpriced, but I thought the work would be worth it. None of this was worth it. I was willing to pay top dollar for a dress that I loved, but I didn’t expect to lose self-confidence along the way. In addition to the comments, she was constantly passive-aggressive with me, until my bridesmaid came with me to get her dress done- a long standing customer. There are many wonderful seamstresses out there. DO NOT go here. If you still decide to, I truly wish that she does not treat you the way she treated me. Good work should not be at the cost of respect.

Touch of Design is amazing!! Rosa had altered a few bridesmaid gowns for me over the years and always did an incredible job, so it was an easy decision to trust her with my wedding gown. I can’t imagine bringing it anywhere else! Rosa and the whole staff are so talented and kind. Rosa has such an incredible attention to detail and really makes sure every inch of the dress is perfect. She goes above and beyond every time! Finding the right person to alter a wedding gown can be so stressful and that’s why Touch of Design is the only option…you’re in great hands! I would recommend Touch of Design to anyone!

Touch of Design is the BEST place for your wedding gown alterations. I brought in a dress that was several sizes too big on me that I bought secondhand. The dress had very elaborate beading that was difficult to alter. However, Rosa assured me from my first appointment that her and her team could do it no problem. I went in for multiple appointments. She is so kind, talented, and funny and all of my visits were excellent. I can't say enough about the job she did on my gown. They worked for several months to give me my dream dress, and they certainly did! It fit me PERFECTLY and looked like a custom gown. It needed a ton of work, but I knew I was in good hands with Rosa and her team. I also bought my wedding necklace from there as they have a great selection of jewelry. I wholeheartedly recommend Touch of Design for your wedding dress alterations. Thank you Rosa!

Rosa was recommended to me by two of my friends who also got married in 2022. Rosa was nothing short of amazing! She hemmed two bridesmaid dresses and did the alterations for my wedding gown this year. I just got married this past Saturday, November 26th. She always explained everything step by step, allowed you to come to as many fittings as you wanted, and made you feel absolutely comfortable throughout the entire experience! She was always in a great mood and very personable! I felt absolutely beautiful and perfect on my wedding day and my now husband though the same about me! I wish I could wear the gown all the time! I couldn’t recommend Rosa and Touch of Design enough for wedding gown alterations, you will not regret it! Cannot thank her enough for making my wedding gown fit me perfectly!

Rosa has been my seamstress for multiple weddings. She does amazing work and really pays attention to detail. She cares so much about her finished product and wants to make sure you feel beautiful on your wedding day. I can't thank Rosa enough for making my dress fit me like a glove and helping me to feel beautiful on my wedding day!

I went to Touch of Design to have my wedding dress altered and i truly cannot put into words how perfect everything turned out. I went into my first appointment with mild enthusiasm expecting to walk in, put the dress on, they'd pin it up and in and i'd be on my way. Rosa, however, was extremely thorough and after listening to the changes I wanted she walked me through each step from how to go about it to breaking down pricing. I initially had 3 appointments set and in the end had a total of 6 appointments (a lot). Rosa has a system for how she schedules appointments so that if you have weight fluctuations, like i did, or additional tweaks needed that there is time budgeted to adjust as needed. I'm 5' tall and needed a size 8 dress (sized for my top) taken in at the waist/hips to a size 2 and shortened. My dress had sleeves which needed to be shortened and I wanted a shoetie replaced with a lace fabric clasp. No small feat but Rosa is meticulous and takes extreme pride in her work. She respected the dress and it's original design but made the dress flatter my shape so perfectly. She is the kind of professional who makes the dress look perfect on you and never asks to make you perfect for the dress. She's warm and non judgemental, she truly cares that YOU feel amazing and spends time getting to know you while sharing her life as well. My dress was absolutely stunning and i have never felt so beautiful in my life. You will not regret going to Touch of Design

Rosa and her staff are amazing! Everyone was very helpful and caring. This shop strives for perfection and truly wants you to look your best. I could not have pulled it together without Rosa’s help. I know that Rosa went above and beyond for me knowing that I had my son’s wedding in just a few weeks. After spending time in this shop it felt like I had made friends that truly were happy for me ! Thank you Touch of Class ! You are truly the Best!

Rosa and her entire team were amazing! I had a major issue with my dress and Rosa swept in and saved the day! She was meticulous, listened to what I wanted, and explained what I needed done to get my dress to fit me perfectly. She and her team are extremely talented. I would not trust anyone else with a wedding dress. Rosa is the absolute best at what she does.

Rosa is great! It was easy to book an appointment, and things were always on time. She was easy to communicate with and had great suggestions for how to make my dress fit perfectly. Rosa puts so much time and care into every dress she works on, and it really shows. The fitting process was positive and straightforward, and my dress was so comfortable, it fit me like a glove. It added a lot to my confidence on the day of, knowing I wouldn't have to be adjusting or pulling at my dress at all. Touch of Design is great!

Rosa and the rest of Touch of Design is absolutely amazing! Alterations and your wedding dress are one of the most important pieces of a wedding day for a bride. Rosa listens to what you want and makes it happen. It is on the pricier side, but the price is definitely worth the amazing quality or work and customer service you receive.

Rosa exceeded expectations! Her work is amazing. I will tell everyone to go here with full confidence. My dress turned out stunning and fit perfectly! I am a tiny bride - 4'10", 96 lbs and no heels! You would have no idea that so much of that dress was taken off and in! It looked exactly as purchased and fit my body perfectly. She took her time, multiple fittings to ensure it was perfect. She explained the process and options clearly, very welcoming, warm and inviting personality. Shop has nice seating for parents to watch :) Staff are friendly and professional. I am beyond happy with my experience with Rosa and her team! She made a very stressful part of the process enjoyable and worry free! Thank you, you're amazing!

If I could give a million stars I certainly would. Rosa is an angel and her team is unstoppable. My friend got her wedding dress altered there and it was great! I was impressed then and am in awe now. Fast forward to this year for my wedding...I got my dress from precious moments in Malden, they do not do any alterations beyond the initial fitting. We thought that's fine my aunt has a seamstress she had been going to for decades in quincy...my cousin got her dress altered there nothing but good things they told me. Welp we went there and their G.O.A.T. seamstress had recently retired (of course). I thought ok well let's see what can be done. They basically said shortening the length would be too much work and that I should just wear heels (I wanted to wear Converse)...when I tried to make a plan in my head on how I could still manage that I asked that they at least give me a bustle...they had no idea what a bustle was. So I took my dress and panicked. My ride or die from earlier said call my seamstress (Rosa) she is amazing and I already told her about your situation. I did just that, they fit me in on insanely short notice and absolutely nailed it. When I tell you she is dedicated to her craft...SHE IS DEDICATED TO HER CRAFT. I felt horrible for coming in and asking for so much with the amount of time there was left before my wedding. If I had known that the first place was such a shit show I most certainly would have gone straight to Rosa and her team at Touch of Design. They exceeded my expectations 10 times over. My dress was perfect, I felt so amazing in it and our wedding was honestly better than I could have ever imagined. I am so thankful and honored to have been a customer of Rosa and her team.

I don’t even know where to begin! I came across Rosa through Facebook shortly before I even got engaged. I saw that she previously transformed heirloom dresses and I knew I wanted to do the same for my grandmother/mother’s 71-year-old dress. We started the process in August 2021 and finished the week of my wedding in October 2022. After countless appointments, a couple design changes, my dress became a literal DREAM. Rosa was quite professional and always offered her expert opinion throughout the long process. I am very happy with how it turned out (and so were all my wedding guests!!!) Thank you from the bottom of my heart!!! Couldn’t have asked for better <3

I truly do not have enough words that I can describe Touch of Design's owner Rosa. Rosa greeted me with open arms when I went to my first Dress fitting. She walked me through everything, asked me my ideas then told me hers. She does amazing work!! My wedding dress was very simple and all I wanted was buttons to go down the back of my dress! I bought the wrong size buttons and I started panicking but Rosa told me not to worry she will have my dress the way I want it for my big day!! She was so thoughtful throughout the whole dress fitting process. I even had my sister who was my Maid of Honor, go see Rosa for her alterations and let me tell you, she was not let down! I highly recommend and trust Rosa with any wedding dress ever!!! I cant thank her enough!