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About this vendor
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Details
Accessories
- Veils
Dresses
- Wedding Dresses
Fashion Services
- Alterations
- Private Appointments Available
Suits & Accessories
Reviews
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2.8
out of 5.08 reviews
Do not shop here!!! The owner is unorganized and uneducated on her own products. She never answers the phone or returns phone calls. Save yourself the stress and stay away!!
I got my wedding dress for my recent wedding here. The dress turned out beautiful and that is largely attributed by the detailed and specific alterations done at this shop! All of ...
my requests were met and they made sure I left with my dress exactly how I wanted it. Service is very personalized.
I would never recommend this shop. I've been in multiple weddings where the bride has gotten bridesmaid dresses here. Every time the lady would measure me (right out in the middle...
of the floor, too!) and mark it "custom", but the dress would come in way too big and long in every place (hips, bust, waist, etc) Then, she'd push me to get an alteration. They are a ripoff! Such a con.
I love Ms. Touma. She is from Greece so her personality is not as we expect in the States. However she has impeccable taste and orders a variety of gowns that all appear to be $5,0...
00 to $10,000 yet are way more affordable. She is not chatty, but really knows what she is doing, and that is what matters to be. I completely trust her to design a jacket to match my gown. The younger sales person is her son's girlfriend and is very customer oriented and fun. So with the two you get the best of both worlds. I am very glad I chose Toumas. Classy. Classy. Classy.
I was able to buy a sample dress from Miss Touma at a significant discount and haggle in some alterations too. This is a fantastic bridal salon and I even got my prom dresses as a...
kid from here too. Sometimes they can be a tad pushy when it comes to money but everyone's gotta eat so I can totally understand. It was an all around great experience
Worst service ever. Bad service on every account. We had to call to see if the dresses where in, they never contacted us. One of the bridesmaids was ordered 10 times too large for ...
a girl. (Literally she is a size 2) The salesperson said it was the bridesmaids fault. Same with the jewelry. And the jewelry never made it even though it was all paid up front 3 months in advance. She never called to tell me, I called less than 2 weeks before the wedding to pick it up and had no answer when I asked why she didn't call when she knew at least a week prior that the necklaces weren't even in the U.S. She wanted to give us a discount on some hokey jewelry that looked cheaper than charming Charlie's. The broaches came in but they were for hair and she had told the bride she could customize it for the bridesmaid dresses and when they did come in said she never said that. Owner was rude and a liar. A complete mess do not give them your business, it is not worth the headache.
The lady was a little rude and called one of my bridesmaids "bigger" while trying on dresses. She also kept asking me in a rude way if I was going to lose weight before the wedding...
. Not happy at all with the customer service, but she did help me get a cheaper price on my perfect dress.
I loved the service we received while trying on dresses. The younger sales lady was very helpful and laid back. I didn't care for the owner. She was more pushy. I wasn't impressed ...
with the level of service we received once we place the order for my dress. I also wasn't that impressed with alterations and the cost of the alterations. I loved my dress, but if I had to do it all over again, I would have chosen another boutique to order from.
Contact
4430 Coldwater Rd, Fort Wayne, IN
Touma's Bridal Boutique