Dealing with Town and Country was the single most stressful thing about my entire wedding. Truly.
Their consistent confusion, unprofessionalism, unresponsiveness, was appalling.
It would take 3 emails and a phone call to get a response ...
of any kind.
By the time we finally got an accurate quote, it was $6,000 over what we had discussed and it was 3 days before the wedding. With such little time, we (of course) were not able to find any other vendors to step in and we were forced to pay it.
Our Town and Country coordinator showed up the day before the wedding at 4pm (while the bride and groom were working with the wedding planner telling the crew where to put chair/tables), an hour before everything was supposed to be finished. Things were hours behind schedule. She essentially showed up just to ask for the money.
Town & Country crew had to come back the day of the wedding to finish - there were trucks going to and from our ceremony site when guests were already arriving.
I wish I had investigated this branch further before booking them, as I later found out they have reputation of being very disorganized.
The company did offer us a small discount in the end, but never admitted any wrong doing.
I would NOT recommend them. Absolutely awful experience. Save the stress for other things that are actually worth it.