We were HIGHLY disappointed in True Flavors Catering. However, let me begin by saying that Stephanie was absolutely wonderful to work with and we couldn’t have asked for a better person to be in contact with. She deserves 5 stars. But, overall,... we would NEVER recommend True Flavors Catering to any friends or family whether it’s for a wedding or any other occasion. When we went to our tasting before the wedding, the food was phenomenal. We were thinking BBQ originally to match our Western venue but ended up changing our minds to a chicken dish which proved to be the worst decision we could have made come the day of our wedding. At the tasting, the chicken was covered in a light sauce with capers and tomatoes and was alongside creamy Parmesan mashed potatoes, Caesar salad, sautéed veggies, and a dinner roll. The chicken was bursting with flavor and was in no way dry. However, the food at the wedding was not even close to what we ordered. The chicken was so dry that it broke our guests forks and knives. I only had two bites of it in fear that it would slide off my plate and land on my dress from not being able to cut into it. The chicken tasted like they cooked it and then put it in the microwave to ensure it was as dry as possible. Additionally, the chicken was covered in olives, not capers like we had originally ordered (and my husband hates olives) as well as covered in onions instead of tomatoes (which I am allergic to onions and made sure to let True Flavors know of this well in advance). The creamy Parmesan mashed potatoes we ordered were far from creamy and had absolutely not Parmesan cheese in them, let alone any cheese at all. The mashed potatoes were more like chunks of barely cooked potatoes and were in no way, shape, or form “mashed.” Going into the wedding, we were so excited for the food and were raving about the tasting to all of our friends and family. It was a complete embarrassment to say the least for my husband, me, and our parents. After the wedding, we reached out to Stephanie about how truly disappointed we were as most of our budget was set aside to provide our guests with a delicious meal. She was very understanding and forwarded an email about our experience to her VP. It has been 2 weeks since that email to the VP was sent along with a follow up a week later and we still have not received any sort of response. The customer service from the upper management is downright atrocious. It was truly a disappointed that we chose True Flavors for our wedding. We wished we had gone with just about anyone else except for them. Do not choose True Flavors unless you want a great tasting followed by an awful wedding dinner.