About this vendor
Twelve Tailoring LLC is a wedding dress alteration company operating out of Charleston, SC. Owner Arrie and her expert team of seamstresses bring years of tailoring expertise to every alteration. They offer an array of invaluable services to avail of to help you look and feel your very best on your special day.
Bringing a meticulous and attentive approach to every alteration, Arrie and her team strive to exceed every client expectation. With their years of experience, they know exactly how your garments should fit for a feeling of comfort and confidence. Customer service is their top priority and they bring a sense of warm southern hospitality to everybody who walks through their door.
Whatever your wedding dress vision may look like, Twelve Tailoring LLC is committed to helping make it a reality. Their services include made-to-measure clothing and accessories, formal alterations, gown cleaning and preservation, embroidery, measurements, and more. Fitting suites are available on the premises, as well as a spacious fitting lounge for your whole wedding party.
Details
Accessories
- Sashes & Belts
- Veils
Business Attributes
- Black-owned Business
Fashion Services
- Alterations
- Custom Designs
- Dry Cleaning & Preservation
- Private Appointments Available
Suits & Accessories
- Bow Ties
- Cummerbunds
- Ties
- Vests
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Reviews
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3.8
out of 5.06 reviews
I needed my graduation dress altered and unfortunately had a disappointing experience overall. After the dress was hemmed, the underlining was showing and there were loose strings ...
along the hem, which felt very unprofessional given the price. To their credit, they did fix these issues after I brought the dress back.
Another issue I had was with alterations made to the halter neckline. Fabric was removed from around the neck area, but I was not informed that doing so would significantly change the fit and appearance of the top of the dress. After the alteration, the front of the dress had excess fabric under/near the V-neckline and added bulk in the bodice that was not there originally. It changed the overall look and fit of the dress in a way I was unhappy with. I would have appreciated being clearly informed beforehand that removing fabric from the halter neckline could significantly alter the fit and appearance of the bodice. Had I known how it would change the look of the dress, I may have chosen a different alteration approach or a different location. I was also disappointed that after expressing concerns about the altered fit of the bodice and returning to have it corrected, I was charged again for additional alterations. Given that the changes stemmed from the original alteration and the results did not meet my expectations, I did not feel this was handled appropriately.
I was also unhappy with how a makeup stain was handled. I was assured that the cleaning mixture being used would not damage the fabric, but it visibly removed the shine from part of the dress. Even while the damage was visible in front of us, Alex assured me that the mixture would not damage the fabric, which felt frustrating and dismissive.
Unfortunately, I did not enjoy working with Alex during the alterations process. I felt like my concerns and expectations were not being fully understood when I returned for corrections. Thankfully, the owner, Arrie, stepped in and was much kinder, more patient, and worked to make sure I would be happy with the final result. I really appreciated her effort and professionalism.
Unfortunately, because of the overall experience and the cost of the alterations, I would not recommend Twelve Tailoring.
They rushed doing my hem for my second look dress so I had them do it again and they made it too short. I wouldn’t trust them because they get too busy and overwork (they also had ...
me move my appointment to pick up because they were behind, staying after hours and it shows…)
I trust Twelve Tailoring with any important formal tailoring needs! They did alterations on my wedding dress and veil. They were so professional and helped it contour to my body ev...
en better than I could have imagined. They are pricey, but very professional and kind. I certainly wasn't taking any risks when it came to my wedding gown! I would definitely recommend them to future brides.
I had an awesome experience when getting my wedding dress and my rehearsal dinner dress altered. Arrie was so welcoming and patient with all of our questions and concerns. She was ...
even able to add lace to a part of the dress that we didn't think was possible. Everything came out perfect in the end. HIGHLY RECOMMEND!
Twelve Tailoring is the BEST tailoring service in North Charleston. Anytime I take my clothes for alteration, they do a very great job and I am always super impressed with their wo...
rks. They are very understanding and they treat all their customers with respect. If you need tailoring services I will advice you to only go to Twelve Tailoring to get the best quality service.
beautiful work in a very timely manner!
Contact
5900 Rivers Ave
Ste Z, North Charleston, SC
Wedding vendors in North Charleston
Twelve Tailoring LLC