About this vendor
We are an artist-owned gallery recognized as one of the finest contemporary jewelry websites. TWIST features a stunning collection of handmade designer wedding bands and engagement rings including over 100 rings by Cathy Waterman. Bridal jewelry for any ceremony!
Details
Rings
- Engagement Rings
- Wedding Rings
Wedding Jewelry
- Rings
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
3
out of 5.04 reviews
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I got a moonstone and black diamond ring about 8 years ago and only just brought it to a local jeweler to fix. To my surprise, the stone in fact was not a moonstone and they said it was structurally unsound. At least the black diamonds were real, but the bulk of the ring was supposed to be a moonstone. They refused to repair it and said to reach out to the company. I feel like I’ve been duped and feel like an idiot for buying such a ring online. Sad to say this was my engagement ring. Such a bummer. Get paperwork. Beware. Don’t make my mistakes.
I feel customer service and knowledge of the sales staff leaves much to be desired. You can’t get evaluation forms for insurance purposes. The new staff is NOT knowledgeable about the vendors, the business or the products. To add insult to injury, they have a bad attitude. I find it increasingly difficult to do business with it. Buyer beware! Proceed with caution.
I've known the owners, Paul and Lauren, for several years so naturally TWIST was the first place I even considered looking for a ring due to their impeccable tastes. I fell in love with the selection of one-of-a-kind Mandrel Studio and Cathy Waterman rings; I knew no one else would have anything like it. The employees are welcoming and the environment is laid-back yet professional, never pushy. Over-the-top accommodating, I wish I could get married again so I could relive the experience.
Our experience with Aaron was fantastic - he was professional and helpful throughout the process.
Contact
30 NW 23rd Place, Portland, OR
Twistonline
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