I didn’t make it to the wedding with this salon and I am so happy that I didn’t. I am the LEAST confrontational person ever, so it is hard for me to address issues head on. I didn’t even want to write this review but the hair and makeup was the... thing I was the MOST looking forward to. When I came to leave a review, I read a few others and realized this is not the first time someone had my EXACT same experience. Mild back story, I live in Texas, drove almost 7 hours solely to do the trial, already paid a non refundable deposit, and paid for both services for trial hair and makeup, so I was invested lol.
Lyndsey was my hair stylist, and like a previous review, only spent 15 minutes on my hair during the trial. I didn’t say anything negative when she presented the finish work, and tipped 20% and paid in full, then cried in the car lol. If I am paying for a service, the LEAST you could do is spend time on that service. Now, if that 15 minutes had created a master piece, no complaints. My curls looked terrible, the entire head was super frizzy, absolutely no effort was made. I didn’t say anything while I’m in the chair because if she was comfortable with that as the hair stylist being a representation of her work, that was all I needed to know. I mention her name specifically because another review had the exact same issue and then had a horrible wedding day experience.
I actually really liked my make up person, but I didn’t like the style of make up. She also applied my make up on top of my existing make up. I think, despite that, I would have hired just her if I had not just survived the hair experience first and spent the entire rest of the visit trying not to cry lol. I paid in full and tipped, so both these women were not effected financially by my experience. Now me, I paid the non refundable deposit AND the fee for the trial, which totaled over $400. And still cancelled them. I did not ask for a refund. So this is a super honest, $400 review, to NOT have them at my wedding.
After crying and stressing about the lost money and not knowing where I would find someone to do my hair and makeup, I found another team that did my trial the NEXT day, free of charge, after I showed them pictures of what Up’sa daisy did and I LOVED IT. They listened, spent a great deal of time prepping my face prior to make up application, and my hair looked FLAWLESS, with no added direction from me. If you are even remotely in doubt about your trial experience, just take the L, part ways, and I promise their our other teams out there.