Valle Vista Country Club

Alaina, and Yan were absolute gems to work with and made the day the best ever.

was cold when they served it and wasn’t that good. But even with that, I wouldn’t change a thing.

etting married at the Valle Vista is great because it comes with so many items included in the price you get! So many Indy venues are 7,000 just for the lowest bar setting. Valle Vista helps you to get your money out of your wedding! The only things to note is that their in house sound system is spotty, and they do have multiple weddings a day. However, they do so well at running them they don’t interfere with yours at all! Would get married here again, it was exactly what I pictured! Thank you guys!

king sure all my stuff was with me. We had no issues with any guests going in wrong rooms or anything like that.

omplimented how well they were doing.

aff was always very kind, respectful, consistent, understanding, punctual, accommodating, and straightforward. They were also willing to helps us find a plan that was within our budget, which was also a major plus. My wedding planner, Pam, was always available whenever I need to chat or ask questions. Likewise, our wedding day coordinator, Candace, was very sweet and a literal breath of fresh air. My husband I both loved her, but especially me because she helped to keep me calm, relaxed, and happy throughout my whole wedding day. :) The staff also did a great job of decorating our reception room for us. The food was absolutely delicious, so our compliments to the wonderful chef and kitchen staff. It was truly a perfect day and I would absolutely recommend it for other couples. I turned into a literal princess on my wedding day and they treated me as such. Valle Vista is a place for making wedding dreams come true and gifting couples with sweet memories that will last a lifetime.

ista team was so helpful and kind during our time there. The food was delicious and the venue was beautiful!! Everyone commented on how pretty everything was in the Veranda and Ballroom. We had a fun time tucked away in our bridal suite. My daughter wanted to feel like a princess and she said it was magical. Everyone loved the golf carts and especially the horse and carriage! They added the perfect touch to her princess day. We appreciate all everyone has done to make this a fantastic event!!

I highly recommend.

would highly recommend them to anyone wanting a gorgeous venue and excellent service!

end using your DJ to do the sound for your ceremony- the person doing our ceremony music stopped it in the middle of my arrival. They also completely stopped the music before I was done walking. Many many people said they could not hear much of the actual ceremony. The music coordination was really disappointing. - I wish Valle Vista would have kept people out of the background of our wedding ceremony. There was another wedding reception going on next to our ceremony site. Those people attending that wedding and other golfers were out on the balcony drinking, cussing, and yelling right in the middle of our ceremony. We could easily hear everything they were saying as they were diagonally behind us- we hope our guests did not hear! I wish they would keep that area behind the trees clear of guests. - I wish there was better communication from our coordinator. I also wish she was more professional (our day of coordinator didn't show up to our rehearsal). She was not as prepared as we hoped she would have been. She was not there to help us prepare for the next day. I walked up to the altar thinking there would be 3 candles up there for the unity candle lighting, but there were actually 5. Just make sure you practice with everything so you're not up there confused because there are more than you thought there would be. Other minor hiccups: -The unity candles for our ceremony were not actually ours, which was a bummer because I found candles that I loved. We are still not sure whose candles we used! -The cheese & salami tray (that we paid extra for) available and not forgotten about. - I wish water was provided for and available while taking photos as it got very hot outside. -We were told we needed to provide bubbles for the "bubble alley." They gave out bubbles, so we ended up getting all the our bubbles back. Unfortunately, we were past our return date for those, so it was wasted money. -Lots of Hor D'overs were wasted as no one announced they were out on the table. - Not everyone was offered champagne - Food was not labeled. Many people were wondering if it was fish or chicken. I was told it would have been labeled. I wish I would have made my own labels. This place is not all bad. There are many things that went well and we still had a spectacular day! Those are just some of the items I wish I would have known to look out for before our wedding day. Some pros: the driver of the shuttle was absolutely amazing. The location was beautiful. Everything was clean including the bus, ceremony site, reception, bathrooms. Bottom line, if I knew many things would have been pushed under the rug or forgotten about, then I would have hired a wedding planner/ coordinator to be on top of the employees at Valle Vista. I expected more as we were paying over $10,000 for this venue. We still ended up having a great day despite the many hiccups (not all were listed).

le to taste the food and change what we wanted as well as see everything come to life before the big day. Esther was our wedding coordinator and she did the most amazing job making sure my bridesmaids and I as well as my husband and his groomsmen were well taken care of and on time for everything the day of! The food here was amazing and our guest raves about it! Valle Vista by far exceeded my expectations!

ing planner retired in April and all her paperwork is missing .

ception. Everyone said how great the food was and how beautiful the venue was.

tion extras in early. Now the downfall is being a bride from out of state, you have to be able to handle those duties during the week and not on the weekend. The hidden gems in the entire process were people I didn’t even meet until the day before and the day of the wedding. Shelbie our day-of- coordinator and Tom, the shuttle driver. They both made sure things ran as smoothly as possible leading up to the ceremony by making sure the bridesmaids were dry while taking pictures or the photographer was covered by an umbrella while taking the photos because it was raining. Shelbie kept things smooth and made sure I got everything I wanted the day of the wedding. We (guests included) were definitely extremely happy with the menu for the Chef’s Special the day of the wedding. We were originally scheduled to have the tasting, but couldn’t because of COVID-19 issues and timing of it all, so we trusted it would be great and it turned out awesome. The amazing part was being able to trade out options to make sure it fit with the style of our guests’ tastes. On the flip side, we did have a small issue with our cake that day. It was a little harder to cut through for us as the bride and groom and my guests said they would have liked them to be more moist. I think they were just left in the fridge a little longer than needed for our day. It was a little bit of a disappointment because during my first visit, the cake was great for a trial and expected to be spot on for us on our day. My suggestion to future brides is to make sure to ask all the questions regarding specific things you want to do in the room so you understand if an outside vendor is allowed or if you have to go through Valle Vista. If there’s a specific vendor you want for specific things, you may HAVE to use their team which is the plus of an all in-clusive place, but could also hurt depending on what your vision is. As long as it can be done, you should have no problem. Thanks Valle Vista for everything!

ankfully we had great weather, but I know they would have done everything we needed if the weather would have been bad. They did a wonderful job with both setting everything up that day, and tearing it down so we could leave that night. The accessory coordinator captured our dream reception set up and it was absolutely perfect. If you are looking for a location that will have lots of options this is a great place to look into!

could do it over!

ith fantastic prices and an amazing desire to make your day go off without a hitch and to make sure nothing goes wrong. I had no idea what I wanted my wedding day to look like and they helped make even the unimaginable dreams come true with such ease. I would recommend Valley Vista in Greenwood, IN to anyone who needs a good venue.

had, we weren't able to get as many pics as we wanted due to other weddings following behind. But I'd still do it all over again, right at Valle Vista!

e team was very accommodating to our asks including: time changes, room set up changes, additional set up items, his/her drinks, etc. Overall, we were very please with the service we received. Debbie was our day of coordinator and she went above and beyond to make sure the evening went smoothly and that we were enjoying ourselves. I had heard from other vendors that this place is a wedding mill, and even though there were 2 other weddings at the same time, we never once felt hurried or saw the other wedding parties/guests. The team for the day of has everything down to a science and simultaneously made us feel very in the moment and never rushed. We decided to upgrade the meal and many guests said that not only was it the best wedding food they had, but that the prime rib was one of the best they had had anywhere. A few cons: the wedding consultant that we worked with leading up to the wedding needs more training. There were a handful of items that she missed, skipped, or didn't keep track of. However, none of this impacted the wedding or reception at the end of the day, as other individuals on the team stepped in to ensure our day was amazing and exactly what we wanted. All in all, our day was beautiful and we would definitely recommend Valle Vista. We had so much fun during our wedding and we were really able to add a lot personal touches.

ing the ability to add our personal touch. Everything was perfectly decorated. Catering was delicious. Every person was attentive and extremely professional. As the bride, I was able to show up on my big day with NOTHING to worry or stress about and I was able to simply enjoy the whole day totally relaxed - minus wedding butterflies of course. :)

e knew where to be and when to be there. My husband and I didn't have to worry about a thing on our day. We had several people miss the rehearsal and Esther made sure to gather them all before the ceremony and make sure they knew what to do. They set up our reception exactly how we wanted it. The food was awesome and everyone was so nice. We are very happy we went with Valle.

ed up the food that we asked for and ran almost an hour late to the start of the ceremony but yet we were not givin an hour added to the reception as well as a few other small things I was not happy about

ke royalty! I highly recommend this venue for your wedding, reception or both!!

as beautiful and went so smoothly because of all of the work put into it by the staff. It is very affordable for everything they do for you. I recommend this venue to anyone who wants a stress-free wedding!

it was nothing but friendly staff and amazing customer service. Rosie was our Wedding Specialist and she was phenomenal to work with, she always replied quickly to emails and was always willing to speak with my Father and answer any questions he had since he was out of town. Dianne was our day of coordinator and she was fantastic to work with!!! She always made sure I knew what the next step was and made sure we had everything we needed. She was on top of it all! Donna was our accessory coordinator and she was so helpful in our meeting, by bringing up points or things we didn't think about and helping us pick out our perfect decorations. Juliana is who helped us with our drop off and she was lovely to work with and super helpful. The food was to die for!! I had multiple guests tell me that was the BEST wedding food they had ever had and the cake too! Everyone loved the Veranda and thought it was so beautiful along with the views of the golf course from the reception room! The whole VV staff is super helpful and they are always willing to answer any questions. The final meeting before the big day is super helpful and informative, they go over everything you chose with you again and go over numbers so that way there are no surprises on the day of which helps with the stress level. They do run a tight schedule but they have to considering how many weddings they do in a day but I can assure you I didn't see another bride that day and they work really hard to keep that from happening which I appreciated. With all of that being said, it really was the best day/experience ever all thanks to the staff at VV, I highly recommend using them as your ceremony and reception location!

m every step of the way. I would highly recommend Valle Vista for any special occasion or wedding.

ryone.

he checked in our decorations at drop off she was excited. During the rehearsal she made sure everyone knew where they needed to be, as well as the day of our wedding. During the reception the staff was amazing, the food was delicious, the bar was great, and again they made sure everything was perfect so we didn't have to ask for anything. Our guests had a great time. Thank you all so much for what you did to make that weekend possible. Now this is where the process to get to that weekend was frustrating. When we visited the venue we liked what we saw, we liked the packages they had. We took a little bit to decide if we wanted to book our wedding there. We got ahold of the Sales manager, Angela, and told her we wanted to book the room (West). We set everything up, signed everything and we were good to go. This is where it went horribly wrong. We then met with the Design manager, Donna. While meeting with her we found out that our reception was booked for the wrong room, this was a good 6 months after we had signed contracts. By the time this error was caught the West room was already booked for another wedding. The next day my husband was emailing Angela all day trying to figure out how to resolve this issue. We ultimately had to change the date of our wedding, after Save-the-Dates had been mailed out, and invitations were already in our possession. This left us out hundreds of dollars. We were then told we were going to be compensated for her mistake. We then met with Chuck, the owner, in order to get this resolved. We finally came to an agreement in order to make up for some of the money we had lost. After this meeting, it literally took 3 new contracts with the changes until everything was correct. Meeting with Donna was rocky, every idea we had for our reception was met with uncertainty. We were making our centerpieces, we had other decor we were making as well, adding some of our own lighting, and we also were not serving cake, we decided to serve pie instead. The decision for pie was decided when we met with Angela so this was known from the beginning. The vibe she gave off was that she didn't like any of our ideas because most of the decor wasn't theirs, wasn't minimalistic and she thought was over the top. None of this had to be set up by her anyway, Juliana did it all with help from the staff, and turned out beautifully. Then 3 days, THREE DAYS, before our wedding I get a call from Donna stating she had just gotten out of a manager meeting and they had questions about our pies. My husband called her to deal with this issue. She said, they talked about it and the pies won't fit so we would need to rent another table to display the pies. We disagreed with this and asked about putting them in the kitchen, she told us that wasn't possible but they could put them on a wire rack behind the table. Why would we want a wire rack of pies behind us as we are taking pictures and cutting "the cake". The fact that this was an issue 3 days before our wedding was uncalled for. My husband then told her to have which other manager she talked to about this to call him personally. He then received a call from Chuck. Talk to Chuck it seemed like he had no idea about this issue, and said it was absolutely no issue to keep them in the service kitchen.

owing reviews elsewhere on this and other sites. The venue is beautiful to be sure. The Veranda has a fairy tale-like atmosphere and the reception room has picturesque views. The groom and groomsmen’s arrival in tricked-out golf carts, and the bride’s arrival in a horse-drawn carriage, make the event even more memorable. But the disparity between what was promised during planning and what played out on the wedding day put considerable stress on the bride, groom, and their parents. Some examples: -- The wedding specialist/planner who initially met with the bride and groom almost a year before the wedding, left Valle Vista several months before the event. Unfortunately, Valle Vista chose not to abide by many of the monetary and logistical commitments she made on VV’s behalf to the wedding couple during planning. -- During planning, the couple selected the earliest time slot available for the rehearsal because the planner indicated that was the only time when it could be held in the Veranda; rehearsals at later times that day, she said, would have to take place in a different location. When arriving at the designated time, the bride and groom were unapologetically told the rehearsal would be in the alternate room. This was upsetting because (1) at least half of the wedding party had never seen the Veranda, so were unable to visualize the space when given directions during the rehearsal, and (2) members of the wedding party had to schedule earlier times to fly/travel/leave work than they would have had to for a later rehearsal time, resulting in inconvenience that ultimately wasn’t necessary since they weren’t in the Veranda as promised. -- Commitments of pricing for alcohol made during planning were not reflected on the invoice, meaning we were charged hundreds of dollars more than discussed, including alcohol charges for 11 minors to whom alcohol couldn’t even be served. -- There were multiple instances of poor or lack of communication by the staff on the wedding day that stressed the wedding party and family members (on what had been promised to be a stress-free day). Attitudes of the staff assigned to oversee the event ranged from rude to indifferent. Particularly disturbing was the carriage driver talking to the bride about the sex lives of previous brides he had driven, and later mocking a bride who had fallen off the carriage seat. The general manager was contacted within a month of the wedding about the miscommunication, false promises, poor customer service, and misrepresentation of fees. After replying to confirm he received my email and would investigate, I never heard from him again. He has avoided my phone calls and not replied to my emails. I’m writing this review now because my efforts to address these issues with management have been ignored. Based on our experience, we agree with another reviewer’s comment that Valle Vista is a wedding mill where volume is more important than customer satisfaction. I urge you to take a careful look and ask a lot of questions when considering Valle Vista as your wedding venue.

t caused some last minute stress, but I wouldn’t have wanted to get married anywhere else. Loved it.

r rehearsal, and Polly, who was our day of coordinator, were both so awesome!! Polly was an absolute ANGEL and she made sure that the groom and I were actually fed, and that I got a chance to enjoy the bar - which I hadn't had much of a chance to do! I have to say a special thank you to the venue, as well, for accommodating some extra photography time for the perfect sunset lighting. The horse and carriage and bubble alley were beautiful, the gatzbys were awesome, my family had a BLAST, the food was delicious, and everything went off without a hitch. Thank you all SO MUCH, VV! <3

ll the flowers and they would not let her come in very early to do it all. I had all flower centerpieces. Even though the room was not being used that day they still would not let her come in until a couple hours before to help set up my reception room. She was very stressed out and still had to go home and get ready to attend the wedding. The photography time was frustrating because they only allow specific times for photography so I had to see my husband before the time I wanted to (which was right when I arrived). I knew this going in, but it was still a little frustrating. Also not being able to get ready there is a downfall. However Kristi was a wonderful coordinator and worked with me to make sure I got everything I wanted. She had the icicle lights put up early for me so the ceremony was beyond beautiful at night. She worked with me to alter the menu the way I wanted it and was always willing to make adjustments so that it was the perfect day(: I LOVED HER. Julianna (day of coordinator) was very helpful and made sure everyone was where they were supposed to be and helped make it a stress free day.

at colors to use. Trying to find time to prepare seems impossible, but once it was the week of our wedding, we were able to bring in our decor, bouquets, everything and know for certain everything is where it should be. We came the night before our wedding to have our rehearsal and got to see the reception room and everything was perfect. The day of the wedding everything ran so smoothly, and there was zero stress on me and my husband, just the expectation of a good time, and it was the best day I could have asked for.

e surprised that they had many weddings back to back, but they made us feel special in our own way.