Vanity Beauty Lounge

e-mail (only received confirmation text). We trusted their character & business sense. Day before wedding, 3 ladies had to back out. Spoke to Amanda who had a terrible attitude and approach / solution. Ahlam called me to discuss and recommended we still pay for the 3 people who aren’t coming, as a concern about her staff pay coming on-site. Naturally, we disputed and were open to other ideas, but still required on-site service that we booked & paid deposits for well in advance. Ahlam BACKED OUT OF THE ENTIRE GIG staying her “policy” – returned the deposits and left us stranded. We were in tears just 16 hours before the wedding. Vanity Beauty did not act in a professional manner and reason with our continued need for the rest of the wedding party to be serviced on-site. We were open to other solutions to ensure the staff was well compensated and a win/win. We do appreciate returning the deposit back, but certainly do not appreciate the extremely rigid policy and lack of sympathy for something we could have worked together to solve. Wish I would have read the other reviews about the lack of professionalism – and we will do our part to ensure we can help others not experience this difficult situation.