I wanted so badly to leave this place a good review, but unfortunately I can't. My experience here was great up until my dress arrived.
I came in July of 2021 to look for my gown for my May 2022 wedding. I had a great stylist who really listene...d to my needs & wants. She sold me a veil on my first visit, then on my second visit, I said yes to the dress.
Throughout my visits, I mentioned quite a few times that my small size was a result of stress induced by the pandemic. My stylist took my measurements when ordering the dress & according to the brand's chart, I was a size 0. I commented that I'm not usually that size, but she said "that's what the chart says". I don't buy wedding dresses everyday, so who did I trust with sizing and fit? The stylist...
Fast forward to December, just before Christmas. My dress arrived. To my knowledge, since my clothes were still loose as ever over the past 5 months, I hadn't gained weight. But to my horror, I can't even zip the dress up myself. My sister & mother have to help get it all the way up, and once they did, I practically could not BREATHE (this is an A-line dress by the way, not one of those fit-and-flares). I'm not one to cause a scene so I calmly tell her we have a problem b/c I can't even breathe with my dress zipped up. From here, my stylist did a complete 180. She comes up, pulls at the dress and proclaims "there's still give in it!" and "at least you can get the zipper up! I've had girls where they couldn't do that & that's actually when there's a real problem!" Still trying to keep calm, I tell her I'm still very uncomfortable in it regardless of that fact. She then gets on the defensive & says she can measure me again to see if I gained weight but she's sure she measured me correctly & followed the size chart. She measures me & claims I gained an inch on my waist (people later told me that actually takes quite a bit to gain) and I "just need to loose a pound". Why in the world would you tell a 110 lb woman with a 25 in waist that she needs to lose weight to fit in a dress for one of the most important days of her life? My mother was absolutely livid & told her "I don't think we need to be putting pressure on the bride to lose weight for her wedding!" The stylist claimed there's "not much they can do" b/c it "can't be let out" and I'd just have to "wait and see" if I lose the weight & if not "maybe our seamstress can figure something out." We politely refused to keep the dress with them, I paid off the rest of the amount, then I went home & cried my eyes out.
Stylists should not be quick to blame the bride if a dress doesn't fit right. If I had gained a whopping 2-3 sizes, yeah that would be on me, but I did not, & to this day I STILL think she either measured me wrong or should have had the sense to order a size up. Even then, you never EVER tell a bride to lose weight! Not if she's a size 10 or a 2! There's too many women with eating disorders as it is....
It would have been WAY easier to take a slightly bigger dress in than to try to let one out. I'm very lucky that I found a great seamstress somewhere else that was able to fix this for me, but this experience made me so scared I still won't be able to fit in the dress on my wedding day that I've been obsessing over what I eat way more than I ever have. Planning a wedding is already stressful enough. The last thing a bride should have to add to her plate is her dress being too small! Ladies, save yourself the tears and go elsewhere....