Kristi and her team were great from the time I first reached out. I had a large wedding party (11 bridesmaids, 2 moms, and my brother’s girlfriend) and a very short timeline (we planned our wedding in 5 months). She was incredibly responsive to... all emails and very accommodating in making sure we met our deadline for the photographer. I had originally chosen another vendor closer to home, and last minute, reached out to Kristi. She was able to fit me in for a hair trial and listened to all my concerns! We got married at a new space at the Art Factory, and her team was on time, super professional, and made everyone look GORGEOUS. My mom looked amazing and couldn’t stop talking about how happy she was, and everyone commented on how beautiful her hair and makeup looked. The electricity kept going out, but her team turned on their cell phone lights and kept going, and everyone came out flawless. It could have been a very high-stress situation, but her team was so professional and relaxed; everything just keep smoothly on track. We were finished before schedule, and everyone was really pleased. Also, from a lot of research and originally booking with someone else, Verve was incredibly professional, and the pricing was very transparent (which was not always the case with other vendors!). They also provided a list of how to prep for both hair and makeup which was super helpful! HIGHLY, HIGHLY recommend!!