I was married at the Vinoy on 12/31/21 after postponing a year due to Covid from our original date of 12/31/20. While many things did not go perfectly, I am giving the Vinoy 5 star...s because when things did not go according to plan, they were extremely accommodating and did everything they could to make our day special under the circumstances. First off, when the coronavirus pandemic first hit back in March 2020 (we'd already booked for Dec 2020), the Vinoy gave us six months to decide to cancel or postpone our wedding with no penalty. Then, in spring 2021, when it came time to really start planning for our rescheduled date, we found out that the hotel was planning massive renovations. Ultimately, much of the construction ended up being delayed until after our wedding date, however, it did impact our room block and how many guests might or might not be able to stay at the hotel. Jennifer and Danielle on the Sales team were extremely helpful, adding guests to our room block piecemeal, as rooms opened up. Also, the pandemic caused a lot of turnover in the Vinoy's event staff: By August 2021 we were on our fourth coordinator (Rainee). This was frustrating, as we'd already discussed and decided much with previous coordinators, and Rainee's newness to the team meant she was learning as we planned, but she stepped up right away to make sure that every special request that we had, she was able to figure out for us, helping us incorporate some very special touches, like espresso martini shots and cold sparklers for our midnight moment. When the omicron spike happened just two weeks before our wedding and guests began cancelling last minute, Rainee and her boss, Adriana, worked with us to accommodate our lower guest count with our contracted minimum. They were extremely empathetic and helpful throughout our entire planning process, but especially in those last extra-stressful moments. At the end of the day, my husband and I loved our ceremony in the tea garden, which was beautiful and intimate, and our reception at the Sunset Ballroom. The room was the perfect modern, chic background for our vision. We loved the indoor-outdoor factor with the courtyard and the fact that it offers privacy from the hotel guests. Bottom line: I grew up a Vinoy member and dreamed of getting married at the Vinoy since I was 10; while not everything went as I'd pictured, it was a wonderful, special day, and much of that was because of the service provided the Vinoy, especially Jennifer, Danielle, Rainee, and Adriana.