PROS:
Courtney was pleasant and easy to work with during the planning stages. Communication was good using e-mail and the 2 times we met in person. The table arrangements were pret...ty, as well as Bridal Bouquet, and Chapel Chair accents. She also let me see a photo of the bridal bouquet beforehand so I could make 1 last minute decision about a certain flower. I really appreciated that.
CONS:
The wrist corsages were overpriced and wilted quickly, they were brown for photographs. There was very little greenery and no accent floral (even though we did agree to adding it at a later date).
The floral inserts for 2 topiaries also wilted quickly and did not include the water tubes as quoted. We weren't aware of this until after the event. These were also overpriced.
The bridal bouquet and bridesmaid bouquets were both pretty by themselves, but as a whole they were not cohesive visually. This was disappointing. Also the ribbon on the bridal bouquet ended up brown and stained from sitting in water.
The table arrangements were quoted to include ivy. There was very little greenery, and no ivy in any of them.
The decoration at the base of the staircase was unimpressive. Greenery was used, but looked skimpy and hastily wrapped around the fabric that was used. This was quoted to include floral, but again, very little was used. This piece was embarrassing to have as the first floral piece that guests saw as they came up the stairs.
Even though we specifically asked for babies breath to be used generously, very little was used in any arrangement.
We contacted Courtney after the wedding to express our concerns. We were told that we should have looked at everything before she left the venue and informed her about what was incorrect. We definitely had no time to check her work while getting prepared for the wedding. She was expected to do a professional job, use the flowers/techniques that we were invoiced for, and to meet professional florist standards.
If we had it to do over again, we would chose someone who had worked with a professional florist, and had taken a professional design course. Her lack of training and overall design finesse were very apparent on the wedding day. I was hopeful, but ended up being very disappointed overall.