Visions Catering, Floral, Decor & More

helpful. They also provided table settings for our wedding, including linens. Overall, a great experience! Would highly recommend.

was very professional and made sure everything was perfect.

ice of an additional appetizer or a "free champagne toast" provided during the reception. We chose the toast. Then only weeks before the ceremony they told us the "free champagne toast" includes the glasses and the staff to hand them out, NOT the CHAMPAGNE itself. So we had an additional unexpected expense of having to provide our own champagne for 140 guests. Had they disclosed that we would have not done the toast at all. The WEEK before our wedding they told us that they provide NO REFRIGERATION, or coolers, or ice for the bar. So at the absolute height of our stressful wedding planning we had to go door to door around the neighborhood asking to borrow coolers from folks we know. We also had to go out of our way to buy all the ice the day of just to ensure the bar had cool drinks. It is absolutely insane that a catering company has no means of cooling drinks. The food provided the day of the wedding was NOWHERE near the quality of the tasting. The meat was exceptionally dry and underseasoned. To top it all off the caterers RAN OUT OF WATER. We then saw them refilling water jugs with a hose at the venue. They were literally serving our guests hose water. I'd recommend looking elsewhere for your wedding as we were not at all impressed with the work Visions did.

hat the apps during cocktail hour were not widely distributed so a lot of people didn't get any and there weren't enough pitchers of water during dinner so we ran out pretty quickly and there was a scramble to refill them. I attribute this more to a staffing problem throughout the whole industry rather than Visions specifically, but it's something to keep in mind if you book them.

at the bar as well as serve wine and beer- we had to provide the alcohol but they were very helpful in figuring out how much we would need. The food was delicious! We had several hors d'ouevres at cocktail hour and a buffet with several of our favorite foods for dinner. The pasta we chose was a little dry, but that was the only disappointing thing. Everything else at dinner was delicious. We got the dessert assortment to go along with our cake, and I was a bit disappointed in what was included with that. There was good variety, but it looked a bit like just a mix of grocery store cupcakes/donut holes/cookies, etc. It tasted fine, but it was just a bit cheap-feeling and I had been expecting more. We also had a s'mores bar through Visions, which was popular and done very well! The set up was great and guests loved it. The service provided by the bartenders and catering staff was excellent- very smooth, cleaned up well, and they even brought my husband and I our own plates so we didn't have to wait in line for food. Thank you Visions for making our wedding day food so amazing!

forever grateful

Their process is very easy and they work to keep you in your budget! Their food is better than any wedding food I've ever had.. A few highlights are the beef crostini, crab cakes, mac and cheese, and parmesan chicken. You can tell how much care and detail they put in. The staff that day were amazing. They always had enough food circulating. They treated every person with the best service. Myself, my husband, and every guest we talked to commented on how wonderful the service was. You truly felt like you were at an event with 5-star service. I would recommend them to anyone!!

nd nice! Dinner was served promptly and efficiently, and everyone was very professional. I cannot say enough nice things about them, and I would 100% recommend them to anyone and everyone I know!

ything was delicious. We had the plated meal of Pesto Chicken and Filet with whiskey cream sauce. Guests are still raving about how wonderful the food was! They have a wonderful staff and management team! I would highly recommend using them for your wedding!

it was the best wedding food they ever had!!! We would highly recommend them.

l i did the same thing when i needed a caterer. Overall these reviews were good. However there were ones that were not good. Unfortunately for me my experience was reflective of the negative reviews. The test tasting was great. I had no concerns. Communication with the manager assigned to my event was amazing. She was extremely responsive and compassionate. HOWEVER the SERVICE on the day of my wedding was terrible. First of all I paid for food for 156 people. I had well under that number at the reception which means I should have not ran out of food. I had maybe 100’people at my wedding. I choose three hor dourves for each guest. Well they ran out not sure of how that happened. Everyone did not get one of each. Secondly the food was cold. My husband and i did not eat, why?!! Because the food was cold. The both of us looked at each other and said this is not what we tasted at the testing. I am not sure how it’s okay to serve cold food that was supposed to be hot. The guests food was cold as well. The roast was tough as if it was over cooked and there was not any gravy which it was agreed that there would be. The chicken was dried out. The veggies were soggy. The mashed potatoes were worse than boxed mashed potatoes. Watered down and lacked flavor.I contacted visions to provide feedback of my experience. I received a verbal apology which was okay with some attempt to provide a tangible service in exchange for the 1000s of dollars i wasted on that day. Well i was offered a 500 gift certificate for food from visions with a letter that they wanted me to sign agreeing not to share my experience with anyone. I was willing to entertain potentially accepting the gift certificate to donate because honestly I would not trust visions with any other events i host. The request for me to sign a gag order for exchange of a 500 gift certificate made it clear to me that they had no remorse for the service that they failed to provide. Here is my point even if they had offered me 500’in cash back that would have not replace the almost 4,000 service that they failed to provide. However it would have communicated a message to me that they realized they messed up. You can take the chance and dismiss the reviews like i did. I will end with this the worse way for you to find out that this review is true is to hire visions and don’t receive the service. The biggest thing is wedding vendors have to be held accountable. No one is perfect but we must be at least willing to accept responsibility for negligence. I still can’t understand how visions thought attaching an apology to a gag order was appropriate. You can’t get your day back. You will want to take your time ensure that you are hiring the right people. If you decide to ignore this review you may want to proceed with caution. Ask them how far in advance of the date of your event will they prepare your food. What is the plan for heating? How far in advance of the time when you and your guests will eat will they heat your food? Who can you contact on the day of if your food is not prepared correctly? Take photos of your food and the heating methods used. If you are doing this for a wedding and you are a bride have your coordinator check these items.

em!!

literate" like we were when we booked them. First of all; read EVERYTHING that you sign with them. This includes promotions, day-of-details, contract, etc. Second: please understand that your wedding food will NOT taste the same as your tasting food. Our menu was very important to us and we even reached out to confirm what the most selected foods and best tasting foods are. I would say our food at the wedding was "meh." Our guests have classified it as "what you except for general wedding food." It was no worse, but no better. Most of my issues with Visions is in regards to their customer service and communication. There were multiple times where emails went unanswered for a week or more or phone calls with voicemails were never returned. Around mother's day there was almost over 2-3 weeks without any communication correspondence. My mom and I thought we got ghosted by them. Once they responded they said they were too busy with mother's day flowers to respond at that time. Our final issue admittedly was mostly our fault for not reading the fine print of the contract. Our venue is amazing and allows set u p early. Our florist arrived early. Visions would not provide table linens (which have to go on before any other table decor) until 3:00pm for our 5:00pm wedding. Our venue was indoor/outdoor so guests could be in the reception space at any time. For most wedding this will not be an issue! For ours, it was. Again, this is something we should have understood when planning (which is why if you have experience with weddings you will be fine), but it was very disheartening that we ended up not using their linens which we paid for and had to stress for linens through the venue 3 days before the wedding. Finally, the customer service and the primary contact person we worked with was routinely rude more often than not. I will say Michele was very nice the few times she helped us. The other staff members however, were not the best. Our questions appeared to be bothers-some or stupid (maybe they were, BUT not every one lives, breathes, and experiences weddings all the time - this was our first and only one!). And this is with me being a VERY laid back bride. So a more needy or particular bride, will not fair well with this company. Visions also will likely not attend any of your walk-through events. Especially if they have been at the venue before. Our planned and venue strongly suggested they attend, and they said that would not be in attendance because they were familiar with the venue. In summary, Visions is "meh." They were the only vendor we had for our wedding that was not 100% amazing. If I could go back, I would look elsewhere. Had we not put down a $2,000 deposit right at our tasting, we would have jumped ship to a new caterer. Things weren't terrible, but they weren't as good a they could have been.

gs done. I especially like that as bride & groom, your food gets brought to you!

you sooooo much!!

mmend you to all our friends!!

m is out of their 4 hour travel limit, and they were canceling my event that is 51 days away. Nina and Michelle said they’ve exhausted all options to try to figure it out without any choices and I would “have to figure it out.” Called to receive a refund, to which they said they’d have to send a release in the mail and get that back before they’d mail the check but we paid with Venmo and requested to be paid back that way to which they refused. Very unprofessional, no compassion that they’ve backed out in the contract less than 60 days from the event and now are saying we will get our money sometime and if we show up to the office to get the check we won’t be given our money back. HIGHLY DO NOT RECOMMEND!!!!!

hey were so kind to offer a complimentary tasting! We seriously felt as though we were fine dining, and it was so great to be able to taste the food and pick the best before the big day! On our wedding day, the catering team was so kind, helpful, and professional! We received far too many compliments to count! We feel so blessed that Visions Catering was there to cater our wedding, and we will definitely use them again for future events! We can’t thank them enough!

had accounted for), but my guests actually described the food as “cheap.” We also used this caterer for our rehearsal dinner and THE FOOD NEVER SHOWED UP. They had to order from a local restaurant and had my guests waiting TWO HOURS after the allotted start time for food that wasn’t even theirs. Would not recommend for catering.

st breakfast I have ever eaten! Not only was the scrambled eggs cold they were GREEN! Yuck not very appetizing! The pancakes were cold and dry even with loads of syrup. I felt so bad they spend so much money for terrible quality food! The service was great and they were attentive but horrible product.

tiful view and was within our budget. We also decided to go with their catering services because they charge a fee for outside catering (even though they will tell you that they allow it without mentioning the fee). So we felt we had to use their full services, which was frustrating, but we had paid for the venue by the time we found out about the fee and decided to continue with their services. However, as our wedding approached, we realized we would not be able to have our wedding due to the spreading global pandemic. This was a hard time for us, so we contacted Kress to see what their plan was,but they didn't have one. I called to ask questions to get a game plan together (we had paid in full at this point and I was wondering what downsizing our wedding would look like and ask a few other questions), but the woman I talked to ended up yelling at me and hanging up on me. After that, no one would talk to me and all correspondence was through email, which they do take several days to respond and never quite answer your questions. They offered to move our wedding, but we couldn't move the date, due to our personal situation and how far we have to travel for the wedding (we -now- live 15 hours from GSO). They basically said they didn't care and would not refund us any of the money. We tried to work with them for a partial refund, considering we had paid in full, but they flat out said no. We understand that this is a hard time for everyone, but they wouldn't even try to be flexible and didn't even pretend to care about our situation. Also, they didn't care about the pandemic and were planning to host a wedding for a couple hundred people until the government said they couldn't. For a wedding company, the lack of compassion I felt during this time for me and the community was incredibly disheartening. We ended up having to take legal action against them to get some of the money we paid for a service they couldn't fulfill. If you want a cheap location downtown, this is it, but don't expect good customer service, quick responses, and please please please don't pay in full, because even an act of god won't entitle you to any kind of refund.

" for the day to life! We highly recommend them!