Catering, Floral & Event Planning
Raleigh, Greensboro, Durham, Charlotte, Winston-Salem
Service area
AWARD WINNER (1X)
Thanks to recommendations from couples on The Knot
25 years of experience providing delicious custom catering packages, excellent staff, linens, fresh floral and more across NC with travel equipment. A la carte, full service or drop offs. We work with you and your budget to create the perfect event for you, your families and guests!
Woman-owned Business
Pricing details
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Details
Cuisine
American
BBQ
Chinese
Eastern European
French
Fusion
Greek
Hawaiian
Italian
Japanese
Mexican
Seafood
Southern
Southwestern
Specialty
Thai
Dietary Options
Dairy Free
Gluten Free
Nut Free
Organic
Sugar Free
Vegan
Vegetarian
Food & Catering
Buffet
Catering Clean Up
Catering Delivery & Setup
Chef Stations
Family Style
Menu Tastings
Passed Appetizers
Seated Meal
Servers
Awards and Affiliations
Any questions?
Reviews
4.3
out of 5.0125 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Visions Catering received glowing reviews for their exceptional service, delicious food, and beautiful floral arrangements for weddings. Reviewers praised their flexibility in menu choices, responsiveness, professionalism, and attentive staff. Guests raved about the quality of food at both the wedding and tasting, with compliments on appetizers, main courses, and dessert assortments. The team's communication, affordability, and attentiveness to details, such as dietary restrictions and special requests, were highly appreciated. Overall, Visions Catering was recommended as a dream team for wedding catering and floral needs, earning 5-star reviews for their outstanding performance and making weddings truly magical.Review photos
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Elizabeth K
Highlighted review.
5.0
3/14/2025
Our experience with Visions Catering was extremely pleasant and we would highly recommend! The pricing, communication, and service exceeded our expectations. We enjoyed getting to visit their site for our food tasting and create a menu that reflected us a couple. We chose BBQ and got so many compliments from our guests! The staff was incredibly accommodating and genuinely catered to us on the day of, we didn't have to worry about anything. As the couple we felt spoiled! They delivered appetizers to my husband and I during the craziness of cocktail hour to ensure we ate, plated our dinner that was brought to us at the sweetheart table, and kept our drinks filled all night. It could not have gone more smoothly! Y’all surpassed our expectations, and I know you definitely left our guests feeling satisfied as there were no leftovers!! Highly recommend!
Dina F
5.0
1/24/2025
My wedding was ABSOLUTELY MAGICAL! Visions Catering really came through for me and my family! We went back and forth and changed our minds on our menu so many times and they were amazing about it. They were super flexible and really worked with us in our budget. The level of attention to details, care, and responsiveness far exceeded my expectations. On the big day, Visions also made sure that during the wedding and reception, all I needed to do was enjoy myself and my groom. This meant so much much to us! They provided the florals and OH MY GOODNESS I CRIED when I saw my bouquet! IT WAS GORGEOUS! They also provided the food which was SO DELICIOUS! One guest even told us that it was "the best roast beef of my life!" and I would have to agree! I could go on all day but I think I have already gave enough evidence to support my 5 star review! THANK YOU SO MUCH FOR EVERYTHING Visions Catering!
Any questions?
Jessica H
1.0
1/24/2025
Unprofessional, disgusting, and do NOT recommend
Overall experience with Visions Catering was unexceptable. It honestly feels like we were catphished. The tasting was a great experience, and the food was delicious. We were excited to work with this team.
Any interaction with the manager assigned to us was miserable after the contract was signed. Short and snippy, as if we were a bother. The day of our wedding, they were disorganized, we didn't even see our hor' derves, the veggie tray and cheese tray could have been done better by a 5th grader, and the food for the actual meal was HORRIBLE; roasted vegetables were raw, potatoes tasted like they came out of a box, salad was wilted to the point were we couldn't eat any. I had guests who ordered domino's pizza so they had SOMETHING on their stomachs. Absolutely embarrassing!
We had three allergy plates that were also messed up after having to fight with them to get. I had one person who could not eat anything after the manager handed the wrong plate to someone else.
One of the servers wore an Adidas hoodie to our formal event!
I tried to reach out to discuss the with the head Manager, and only got communication from the manager assigned to us, who was apart of the complaint. Truly unprofessional. And I have still gotten zero communication after multiple attempts.
Huge disappointment and not worth the cheaper price that they offered in any way. I would have rather spent extra $$$ to have a better experience rather than what they seem to find acceptable.
Sarah S
5.0
1/15/2025
We hired Visions, for my wedding this past weekend! It was the BEST decision!!! From the start, they were responsive and accommodating. They spent plenty of time answering our questions, explaining the process, and so much more. They showed up on time and had plenty of staff. The food was flipping amazing. We got compliments all night long on how excellent the food was. "The best wedding food they ever had." This was from the Bartenders, the photographer, and the wedding coordinator. The serving staff was amazing and super helpful! We loved them and will def be recommending them to everyone! You cannot do any better than Visions Catering!! Thank you for making my wedding so wonderful!!!
response 01/24/2025
Thank you so much Sarah! Our team appreciates the kind words and review!
Riley S
5.0
1/06/2025
Top notch Food & Service
Visions has the BEST food and service ever!
We hired Visions as our wedding caterer, and we couldn’t be happier with the outcome! The Visions team were so helpful and pleasant to work with, not only with food selection but also all our linen rentals. Between the appetizers, main course, and ice cream bar everything was a home run and all our guests raved about how good the food was! Thank you for making our special day Best caterer around, we highly recommend hiring Visions for your wedding, can’t say enough good things about them.
response 01/24/2025
Thank you so much from all of us here at Visions! Our hard working team appreciates the k...
ind words and review!
Ashlee S
5.0
12/10/2024
Visions Catering was excellent. I have heard so many comments from my friends and family, saying how amazing the food was. They had such a great time. All the appetizers were amazing. The main course was fabulous. I personally loved all of the food that we had on our day and it was out timely. It looked beautiful. It showed that they really took their time. Everything was amazing. They also did our wedding flowers which were beautiful and affordable. I am getting my bouquet preserved!! It was gorgeous!!! Overall Visions did an incredible job and I would 100% cater with them again.
Kara U
5.0
12/09/2024
If you are looking for a true DREAM TEAM to work with for your wedding- do not hesitate for another second and call Visions Catering. I had no idea where to start with wedding planning, but Visions was mentioned to me by a friend. I reached out and immediately heard back. Communication was ON POINT! Prices and options were totally reasonable. The food was INCREDIBLE and not to mention looked beautiful in its presentation. The Visions Team were so professional. When I initially reached out, I was told they also do floral, so I booked Visions for that too. The floral were to die for. I was not a Pinterest bride to say the least and Visions made the process so easy as I was making decisions and changing decisions over and over again. If you know anyone looking for catering and beautiful florals for their event you MUST CALL VISIONS CATERING!!!!! I can’t praise the team enough!
Ashley W
5.0
10/18/2024
Would highly recommend! We had such a good experience with each part of the process and the day of our wedding. The staff was amazing at making sure we (the bride and groom) had apps to eat and our dinner. They went above and beyond with other details and were so happy we went with them. Also great price for the great tasting food.
Haley B
5.0
10/09/2024
Book them ASAP!! THEY ARE THE HIGHEST QUALITY CATERING... FOR THE BEST PRICE. Such a godsend booking them for our wedding day. The tasting was a very first class and personable experience. They food is amazing, and you really can have whatever you want pretty much. They are so helpful. We loved you guys!
Holly R
5.0
10/06/2024
From the very beginning, Visions Catering was extremely responsive and clear about pricing, packages, and flexible options. Our tasting was incredibly fun, and a highlight of the wedding planning process for us. They made us feel special and cared for throughout. The food itself was fantastic. They handled all of the dietary restrictions for our guests without any issue and made sure every detail and request was catered to. We are still getting compliments on our wedding food months later. Visions Catering was a pleasure to work with throughout and we would highly recommend them
Sarah A
5.0
10/05/2024
We booked Visions Catering for our wedding and we could not have been happier with the customer service and the quality of the food. Working with Visions Catering for our wedding was exceptionally easy. They responded quickly to all of my emails and questions. We choose to have a buffet and there was plenty of food for everyone and we even kept some leftovers for ourselves. The food was incredible and was one of the things we received the most compliments. The wait staff quickly bussed all dishes. The price of the food was very reasonable. As the bride, I did not worry once about the appetizers or meal at the wedding as Visions Catering was very prepared. . We could not be more pleased that Visions Catering was a part of our wedding day and 10/10 recommend using their services for your wedding or event.
Leslie S
5.0
10/02/2024
Visions Catering is the best!!! Our wedding was magical thanks to them!! The food, the flowers, the service was outstanding!! The beef tips and chicken were delicious. They provided us with an exceptional experience!! The staff was so efficient, friendly and attentive. Our families are still complimenting the food!! I would recommend them 100%
Jasmine J
2.0
10/02/2024
While the team at Visions Catering & Floral was prompt, responsive and professional in their communication, the quality of their work left much to be desired. The food they served was dry and barely seasoned, not at all what we had contracted for. The presentation was also quite poor, not at all reflective of the elegant affair we had envisioned. To their credit, they did provide us with a 15% refund, but I wish I had pushed for more given how dissatisfied we were with their overall performance on our special day. The food at the tasting was much better than on the actual wedding day (do not pick an item you did not taste). I did not taste the salmon at the tasting. On the wedding day the salmon was dry with no trace of the bourbon sugar glaze we had contracted for. The steak was also very dry. The presentation was subpar. The broccoli was so overcooked it was white. However, the passed appetizers (bruschetta and meatballs were good). While the rest of our wedding was amazing, the poor quality of the catering left a bad taste in the guest mouth, both literally and figuratively. Guests are still talking about the poor food that was served at our wedding. If I had to do it over again, I would have chosen a different catering company.
Rose D
5.0
8/22/2024
Our friends used Visions and referred them after our caterer fell thru and everything happens for a reason! They were sooooo helpful with easy to navigate pricing that included our cocktail hour appetizers, a full meal, drinks and staff and clean up, we stayed under budget too somehow lol! They even included cake cutting, plates and forks for free. They showed up on time and worked great setting up alongside our decorator and planner. The staff was quiet but happy and nice working hard the whole time. Our buffet was setup nicely and food was great, our guests are still talking about the uptown Mac n cheese bar that we chose. Their Parmesan crusted chicken is delicious too! If you want to stay under budget, get great food and have the venue cleaned up well too, these are your people! We would definitely recommend them to anyone planning a wedding or special occasion!
Brynn T
3.0
8/22/2024
After reading reviews, my husband and I were excited about our choice in caterer with Visions. Our tasting went really well and we were excited about the foods we tried. The staff we spoke to were amazing and helpful. Unfortunately, the food that we were served on our wedding day paled in comparison. Most guests didn't finish their plates and my husband didn't even eat.
Philip S
5.0
8/10/2024
We were a little hesitant to book with Visions just based on previous reviews, but they blew our event out of the water. We booked their catering services and had a few linens provided by them. They were very professional about setting everything up around our decorations and even assisted with setting some of those decorations up. The food was fresh and delicious, and our maid of honor at one point came up to a caterer and let them know that the bride was hungry. Visions had a plate made especially for her and she greatly enjoyed it. Our food at the wedding was just as good as what we had at our tasting, which was fantastic. We had plenty of food and had some extra at the end of our reception which they were happy to pack up for us. Service was professional and they bussed tables for us which we greatly appreciated. They even cut and served our cake for us. Don't hesitate to book them for your event!
Lauren W
5.0
7/29/2024
I recently had the pleasure of working with Vision's Catering for our wedding, and I cannot recommend them enough. From start to finish, they were a dream to work with, making our special day even more memorable with their exceptional service.
One of the first things that drew us to Vision's Catering was their flexibility and affordability. They were incredibly accommodating to our budget and worked closely with us to tailor a package that suited our needs perfectly. Their pricing was very reasonable for both the quantity and quality of food provided, which was a big relief as we were managing costs without sacrificing taste.
We took advantage of one of their monthly specials by putting down a deposit, which allowed us to indulge in a stunning dessert display that was an instant hit with our guests. The variety and presentation were impeccable, and it added a delightful touch to our celebration.
Communication with Vision's Catering was always smooth and efficient. They were responsive and helpful throughout the planning process, which gave us confidence that everything would run smoothly on the big day. One key takeaway from our experience is the importance of being explicit about your needs and expectations with the catering team. Based on our research and previous reviews, we found that clearly communicating what you want significantly increases the likelihood that the team will deliver on those specifics. For example: asking ahead of time that the bride & groom be served directly regardless of the buffet setup. This spared us from having to navigate through the crowd, and seems like a no-brainer. However, make sure to ASK for this service ahead of time, rather than just expecting it! Same thing with providing extra to-go boxes and packing up the leftover food, desserts, and cake for us to enjoy later. Just ask ahead of time and they will take care of it!
The tasting appointment was a highlight for us. It was complimentary, even before we had committed to a contract, and the staff made us feel incredibly special. They were attentive, knowledgeable, and ensured that every dish we sampled was prepared to perfection. However, it’s important to note that the quality of food for a small tasting will differ from that served to a large crowd on the big day. We were more focused on affordability rather than the highest possible quality of food, and Vision’s Catering met our expectations perfectly in this regard. The food was still great, and everyone was very happy.
I was particularly pleased that there were no hidden fees; no cake cutting fee and no bussing fee. The tables were kept clean throughout the evening, a testament to their attention to detail and commitment to excellent service.
In conclusion, Vision's Catering was a delight to work with. Their dedication to customer satisfaction, coupled with their seamless execution, made them an invaluable part of our wedding day. I wholeheartedly recommend them to any couple looking for a caterer with great communication and affordability.
If you're planning your special day, do yourself a favor and consider Vision's Catering. Be sure to communicate your needs clearly, and you won’t be disappointed!
Wendy R
5.0
7/10/2024
We had great communication with Visions Catering from beginning to end, in person, over the phone and via email. They put us at ease as we helped our daughter plan her NC wedding (she lives in FL) for July 2024. The food was delicious (they boxed up leftovers), the set up and tear down was very efficient, the tables were beautiful and they were very friendly and helpful throughout the night. We highly recommend them!
Kayla F
5.0
5/20/2024
We are so happy we decided to use VISIONS to cater our wedding. The food was incredible! The staff was terrific! Everyone was so nice and helpful throughout the whole process. They are very knowledgeable and answered any questions we had. Great prices, great food, and great people. You can't beat it. We would recommend them to anyone looking for someone to cater their event or wedding.
Ashley H
2.0
5/06/2024
I was very excited for visions to cater my wedding when I initially decided to work with them. However on day of wedding they were extremely unprofessional. I spoke with a lady who basically called me, the bride, a liar in that I had not ordered cocktail table linens. I showed her my emails with them on my list, then said they were not added to my invoice. That was on their end, & I was upset they would be talking to me like that. Paying that much for food and your services I expect some professionalism. When the lady left to Greensboro to get the cocktail linens, a younger blonde worker was on the phone with her laughing and mocking me (the bride). I could clearly hear the other worker on the other end of the phone asking “is she happy now”. As the bride I was upset a company would act so juvenile and I was upset I spent good money to be treated with such disrespect and lack of class. Other than these 2 employees, the others were great. We did have an issue with a ton of the linens having stains on them when they were first putting them on the tables which is unacceptable. Also our vegetable side was nothing like the one we tried at our tasting, it was extremely dry. The rest of the food and service no complaints. I could not recommend this company to anyone, as a bride I expected more professionalism, courtesy and respect on one of the biggest days of my life. Not calling me a liar on missing linens and me having to prove myself via emails before I walk down the aisle. Seems like a lack of organization on the company’s end in failing to bring the items I had listed in my email multiple times.
Jewel M
5.0
5/05/2024
Thank you SO much for being our caterer and flowers! every call and email was answered with the help we needed and made our choices easy. It was nice to be able to create everything we wanted and stay on budget. The team was so attentive and clearly experienced. The food was amazing, the passed appetizers were great and your staff is so nice and professional. Our plated dinner was perfect, our combo plate with big portions and thank you for sending steak sauces for those who asked even though we didn't mention it. The little things really mattered to us and we would recommend your company to all our friends getting married. Oh - and the late night snack and fun dessert display were big hits too! Thank you SOOOOOOOOO much!
Karla H
1.0
4/24/2024
Do not waste your time or money on this place. My daughter and I went in for a tasting in March, her wedding was planned for October.
After our tasting, Nina brought the March specials out to us but told us it’s only good today. Why wouldn’t March specials be good the whole month of March?? Someone planning a wedding already has enough stress and shouldn’t feel they have to make a quick decision. They had another tasting behind us and felt like we were rushed at the end.
My daughter signed but the very next day called Nina and wanted to cancel. She just felt like we could do something else less expensive. Nina said “I’m sorry you’ve already signed” she said she would have to talk to the chef. The wedding was 7 months away! She said that they had to keep 75% of our money which was $1500!! For doing nothing!!! This is the day after the tasting.
So please be aware, these people care nothing about you, or that you are a new bride to be starting out in life, all they care about is the mighty dollar!! So disgusted with this place!
felicia f
5.0
1/09/2024
Visions recently catered our wedding, and we have absolutely no complaints. They kept in contact with us throughout the whole process and didn't mind answering any questions we had at any time. The food was amazing and hot upon being served. The staff members were very nice and professional. We definitely look forward to working with them again in the future.
Rachel L
5.0
1/04/2024
Our daughter’s wedding was Dec. 16, 2023 and we had Visions Catering handle not only the catering but the floral & coordination of her special day. Everything went better than we could have dreamed! The food buffet was delicious & presentation was wonderful. Thank you to everyone especially Nina for the floral & setup at the reception turning out perfectly!! You all made the day stress free so we all could be in the moment!
Meganne R
5.0
11/02/2023
We loved Visions. From our first tasting to our wedding reception, they were amazing. There was always open communication, the options for menus are endless. We had plenty of food for almost 100 people. And the food was GOOD! The serving staff was very professional and made sure everything was perfect.
Karter D
1.0
11/01/2023
Unfortunately we had a VERY unpleasant experience using Visions for our wedding.
We were very happy with the tasting and decided to sign that day because of the quality of the food. Because we put some money down that day they offered us a choice of an additional appetizer or a "free champagne toast" provided during the reception. We chose the toast. Then only weeks before the ceremony they told us the "free champagne toast" includes the glasses and the staff to hand them out, NOT the CHAMPAGNE itself. So we had an additional unexpected expense of having to provide our own champagne for 140 guests. Had they disclosed that we would have not done the toast at all.
The WEEK before our wedding they told us that they provide NO REFRIGERATION, or coolers, or ice for the bar. So at the absolute height of our stressful wedding planning we had to go door to door around the neighborhood asking to borrow coolers from folks we know. We also had to go out of our way to buy all the ice the day of just to ensure the bar had cool drinks. It is absolutely insane that a catering company has no means of cooling drinks.
The food provided the day of the wedding was NOWHERE near the quality of the tasting. The meat was exceptionally dry and underseasoned. To top it all off the caterers RAN OUT OF WATER. We then saw them refilling water jugs with a hose at the venue. They were literally serving our guests hose water.
I'd recommend looking elsewhere for your wedding as we were not at all impressed with the work Visions did.
Liz W
5.0
9/08/2023
Absolutely delight to work with, presentations were beautiful and delicious. Staff was great. Flowers were gorgeous. I am happy we chose you for catering and flowers!
Rachel B
4.0
3/25/2023
Visions was great to work with for our wedding. They were very kind and flexible throughout the wedding planning process, and we got a wonderful discount and some seasonal extras. The food was great during the process. The only downsides were that the apps during cocktail hour were not widely distributed so a lot of people didn't get any and there weren't enough pitchers of water during dinner so we ran out pretty quickly and there was a scramble to refill them. I attribute this more to a staffing problem throughout the whole industry rather than Visions specifically, but it's something to keep in mind if you book them.
Erin K
5.0
3/12/2023
We worked with Visions Catering for our wedding food & bar! They had so many options to choose from at an affordable cost, made even more so by the great deals we got for paying the full amount up front! They were able to do 2 signature drinks at the bar as well as serve wine and beer- we had to provide the alcohol but they were very helpful in figuring out how much we would need. The food was delicious! We had several hors d'ouevres at cocktail hour and a buffet with several of our favorite foods for dinner. The pasta we chose was a little dry, but that was the only disappointing thing. Everything else at dinner was delicious. We got the dessert assortment to go along with our cake, and I was a bit disappointed in what was included with that. There was good variety, but it looked a bit like just a mix of grocery store cupcakes/donut holes/cookies, etc. It tasted fine, but it was just a bit cheap-feeling and I had been expecting more. We also had a s'mores bar through Visions, which was popular and done very well! The set up was great and guests loved it. The service provided by the bartenders and catering staff was excellent- very smooth, cleaned up well, and they even brought my husband and I our own plates so we didn't have to wait in line for food. Thank you Visions for making our wedding day food so amazing!
Caitlin B
5.0
3/04/2023
Visions is the best! They catered our Wedding Rehearsal and the Wedding Reception and the food was amazing. Everyone is still talking about how great the food was. We thank y'all for a superb job well done on our food and floral needs. We are forever grateful
Leesa G
5.0
2/04/2023
Visions Catering is PHENOMENAL. They were a vendor for my wedding at and they nailed every part of the day! I would recommend them to anyone in the future and hope to use them again for another event. They work with you to customize your menu. Their process is very easy and they work to keep you in your budget! Their food is better than any wedding food I've ever had.. A few highlights are the beef crostini, crab cakes, mac and cheese, and parmesan chicken. You can tell how much care and detail they put in. The staff that day were amazing. They always had enough food circulating. They treated every person with the best service. Myself, my husband, and every guest we talked to commented on how wonderful the service was. You truly felt like you were at an event with 5-star service. I would recommend them to anyone!!
Maria M
5.0
1/25/2023
Visions Catering did such an amazing job on the day of my wedding. The food was delicious, and the service was spectacular. I knew they would do such a wonderful job, but they really exceeded my expectations. Everyone on staff was so friendly and nice! Dinner was served promptly and efficiently, and everyone was very professional. I cannot say enough nice things about them, and I would 100% recommend them to anyone and everyone I know!
Olivia H
5.0
1/18/2023
Absolutely wonderful to work with! The food was fantastic. The reception went smoothly. I am so thankful they were part of our day. I highly recommend them.
Morgan S
5.0
1/16/2023
We had Visions cater our wedding in December Everything was delicious. and smoothly run! We chose Visions because of their responsiveness, helpful info, many packages and options and they fit our budget. The tasting was very thorough, and everything was delicious. We had the plated meal of Pesto Chicken and Filet with whiskey cream sauce. Guests are still raving about how wonderful the food was! They have a wonderful staff and management team! I would highly recommend using them for your wedding!
Kate S
5.0
11/02/2022
Visions Catering is amazing!!! They did a beautiful grazing table for my cocktail hour!! It was just WOW!!! My family is still raving about it!!!! The food for the reception was delicious and we have had many friends and family tell us how it was the best wedding food they ever had!!!
We would highly recommend them.
anonymous u
1.0
11/02/2022
If you are reading this review you are probably looking for a caterer. We read reviews because we hope somehow that we can determine from reading other people’s prior experience that it would help either support our yes or confirm our no.
Well i did the same thing when i needed a caterer. Overall these reviews were good. However there were ones that were not good. Unfortunately for me my experience was reflective of the negative reviews.
The test tasting was great. I had no concerns. Communication with the manager assigned to my event was amazing. She was extremely responsive and compassionate.
HOWEVER the SERVICE on the day of my wedding was terrible. First of all I paid for food for 156 people. I had well under that number at the reception which means I should have not ran out of food. I had maybe 100’people at my wedding. I choose three hor dourves for each guest. Well they ran out not sure of how that happened. Everyone did not get one of each.
Secondly the food was cold. My husband and i did not eat, why?!! Because the food was cold. The both of us looked at each other and said this is not what we tasted at the testing. I am not sure how it’s okay to serve cold food that was supposed to be hot. The guests food was cold as well.
The roast was tough as if it was over cooked and there was not any gravy which it was agreed that there would be. The chicken was dried out. The veggies were soggy. The mashed potatoes were worse than boxed mashed potatoes. Watered down and lacked flavor.I contacted visions to provide feedback of my experience. I received a verbal apology which was okay with some attempt to provide a tangible service in exchange for the 1000s of dollars i wasted on that day. Well i was offered a 500 gift certificate for food from visions with a letter that they wanted me to sign agreeing not to share my experience with anyone. I was willing to entertain potentially accepting the gift certificate to donate because honestly I would not trust visions with any other events i host. The request for me to sign a gag order for exchange of a 500 gift certificate made it clear to me that they had no remorse for the service that they failed to provide.
Here is my point even if they had offered me 500’in cash back that would have not replace the almost 4,000 service that they failed to provide. However it would have communicated a message to me that they realized they messed up. You can take the chance and dismiss the reviews like i did. I will end with this the worse way for you to find out that this review is true is to hire visions and don’t receive the service. The biggest thing is wedding vendors have to be held accountable. No one is perfect but we must be at least willing to accept responsibility for negligence. I still can’t understand how visions thought attaching an apology to a gag order was appropriate. You can’t get your day back. You will want to take your time ensure that you are hiring the right people. If you decide to ignore this review you may want to proceed with caution. Ask them how far in advance of the date of your event will they prepare your food. What is the plan for heating? How far in advance of the time when you and your guests will eat will they heat your food? Who can you contact on the day of if your food is not prepared correctly? Take photos of your food and the heating methods used. If you are doing this for a wedding and you are a bride have your coordinator check these items.
Abby C
5.0
11/01/2022
Everyone at my Wedding LOVED the Food. Not one bad review. LOVE LOVE LOVE!!!!
Julia S
5.0
10/27/2022
We used Visions for our wedding, and they did an excellent job!! Our flowers were beautiful, staff were friendly and hardworking, and the food was delicious!! Everyone is still talking about the black bean dip appetizer. We highly recommend them!!
Allison B
3.0
10/18/2022
READ reviews first before booking! I did not read reviews until after we booked Visions, and I regret it.
If you have experience with weddings, Visions will be a great pick! They are probably not an ideal catering company if you are "wedding illiterate" like we were when we booked them. First of all; read EVERYTHING that you sign with them. This includes promotions, day-of-details, contract, etc.
Second: please understand that your wedding food will NOT taste the same as your tasting food.
Our menu was very important to us and we even reached out to confirm what the most selected foods and best tasting foods are. I would say our food at the wedding was "meh." Our guests have classified it as "what you except for general wedding food." It was no worse, but no better. Most of my issues with Visions is in regards to their customer service and communication. There were multiple times where emails went unanswered for a week or more or phone calls with voicemails were never returned. Around mother's day there was almost over 2-3 weeks without any communication correspondence. My mom and I thought we got ghosted by them. Once they responded they said they were too busy with mother's day flowers to respond at that time. Our final issue admittedly was mostly our fault for not reading the fine print of the contract. Our venue is amazing and allows set u p early. Our florist arrived early. Visions would not provide table linens (which have to go on before any other table decor) until 3:00pm for our 5:00pm wedding. Our venue was indoor/outdoor so guests could be in the reception space at any time. For most wedding this will not be an issue! For ours, it was. Again, this is something we should have understood when planning (which is why if you have experience with weddings you will be fine), but it was very disheartening that we ended up not using their linens which we paid for and had to stress for linens through the venue 3 days before the wedding. Finally, the customer service and the primary contact person we worked with was routinely rude more often than not. I will say Michele was very nice the few times she helped us. The other staff members however, were not the best. Our questions appeared to be bothers-some or stupid (maybe they were, BUT not every one lives, breathes, and experiences weddings all the time - this was our first and only one!). And this is with me being a VERY laid back bride. So a more needy or particular bride, will not fair well with this company. Visions also will likely not attend any of your walk-through events. Especially if they have been at the venue before. Our planned and venue strongly suggested they attend, and they said that would not be in attendance because they were familiar with the venue. In summary, Visions is "meh." They were the only vendor we had for our wedding that was not 100% amazing. If I could go back, I would look elsewhere. Had we not put down a $2,000 deposit right at our tasting, we would have jumped ship to a new caterer. Things weren't terrible, but they weren't as good a they could have been.
Brooke W
5.0
9/26/2022
Catering was nearly the last thing we booked but I am so glad we went with visions! Visions allows you, your fiancé and two others to come sample food to make sure it is something you would like. We did a buffet style, but they had place settings done. I especially like that as bride & groom, your food gets brought to you!
Jackie S
5.0
9/16/2022
I cannot believe I have waited this long to post this review! I just had to let you know how Everything was amazing for the look of the tables to the food You guys definitely rocked and we appreciate what you did to make our day perfect. Thank you sooooo much!!
Amanda B
5.0
9/15/2022
Visions did a wonderful job with the flowers, table settings and food! The venue looked great, and the bridal bouquet was picture perfect!! We never lacked for tea and water, and I received many compliments on the food! We will definitely recommend you to all our friends!!
Madison M
1.0
9/01/2022
If I could do 0 stars I would.
Received a call last week, after no communication since my tasting, that I missed due to being at work. Got a call while at work today, of them letting me know my venue that’s 3 hours and 47 minutes away from them is out of their 4 hour travel limit, and they were canceling my event that is 51 days away.
Nina and Michelle said they’ve exhausted all options to try to figure it out without any choices and I would “have to figure it out.”
Called to receive a refund, to which they said they’d have to send a release in the mail and get that back before they’d mail the check but we paid with Venmo and requested to be paid back that way to which they refused.
Very unprofessional, no compassion that they’ve backed out in the contract less than 60 days from the event and now are saying we will get our money sometime and if we show up to the office to get the check we won’t be given our money back. HIGHLY DO NOT RECOMMEND!!!!!
response 02/10/2023
From the Accounting department - As soon as the office determined the venue was out of the...
company travel range, we were notified and the refund request was submitted in FULL within the same week. We are sorry for any misunderstanding with the office but the refund was issued immediately and cashed. Thank you.
Brittany G
5.0
5/23/2022
We simply do not have enough word to describe how AMAZING Visions Catering was for our wedding! From the very beginning of the wedding planning process, they were so accommodating in sharing their availability, different menu options, etc. They were so kind to offer a complimentary tasting! We seriously felt as though we were fine dining, and it was so great to be able to taste the food and pick the best before the big day! On our wedding day, the catering team was so kind, helpful, and professional! We received far too many compliments to count!
We feel so blessed that Visions Catering was there to cater our wedding, and we will definitely use them again for future events! We can’t thank them enough!
Jenn J
1.0
3/16/2022
Best word to describe this vendor is disappointing. They did not deliver on what they told us during our tasting. Not only was there not enough food for all our guests (and we had many people cancel their invites right before the wedding who we had accounted for), but my guests actually described the food as “cheap.” We also used this caterer for our rehearsal dinner and THE FOOD NEVER SHOWED UP. They had to order from a local restaurant and had my guests waiting TWO HOURS after the allotted start time for food that wasn’t even theirs. Would not recommend for catering.
Chris K
1.0
10/13/2020
My son and his bride picked this vender because they wanted to have breakfast for dinner and they offered what they wanted at the price point they wanted to pay. It seemed like it would be easy to accomplish but I have to say it was the grossest breakfast I have ever eaten! Not only was the scrambled eggs cold they were GREEN! Yuck not very appetizing! The pancakes were cold and dry even with loads of syrup. I felt so bad they spend so much money for terrible quality food! The service was great and they were attentive but horrible product.
Morgan G
1.0
8/26/2020
We were very excited to have booked this venue for our May 1, 2020 wedding. We loved the great downtown location, even if the venue itself was a little shabby (it needs a new coat of paint, and the carpet is frayed). Despite that, it had a beautiful view and was within our budget. We also decided to go with their catering services because they charge a fee for outside catering (even though they will tell you that they allow it without mentioning the fee). So we felt we had to use their full services, which was frustrating, but we had paid for the venue by the time we found out about the fee and decided to continue with their services.
However, as our wedding approached, we realized we would not be able to have our wedding due to the spreading global pandemic.
This was a hard time for us, so we contacted Kress to see what their plan was,but they didn't have one. I called to ask questions to get a game plan together (we had paid in full at this point and I was wondering what downsizing our wedding would look like and ask a few other questions), but the woman I talked to ended up yelling at me and hanging up on me. After that, no one would talk to me and all correspondence was through email, which they do take several days to respond and never quite answer your questions. They offered to move our wedding, but we couldn't move the date, due to our personal situation and how far we have to travel for the wedding (we -now- live 15 hours from GSO).
They basically said they didn't care and would not refund us any of the money. We tried to work with them for a partial refund, considering we had paid in full, but they flat out said no. We understand that this is a hard time for everyone, but they wouldn't even try to be flexible and didn't even pretend to care about our situation. Also, they didn't care about the pandemic and were planning to host a wedding for a couple hundred people until the government said they couldn't. For a wedding company, the lack of compassion I felt during this time for me and the community was incredibly disheartening. We ended up having to take legal action against them to get some of the money we paid for a service they couldn't fulfill.
If you want a cheap location downtown, this is it, but don't expect good customer service, quick responses, and please please please don't pay in full, because even an act of god won't entitle you to any kind of refund.
Kalysha W
5.0
8/06/2020
We loved working with Visions Catering. They had a large variety of options as far as services and as far as menu items. Their service at the wedding was excellent and professional. They included cutting and serving of our cake, which was very helpful. They also provided table settings for our wedding, including linens. Overall, a great experience! Would highly recommend.
Sara S
5.0
10/09/2019
We loved Visions! Everyone we worked with was very accommodating and communicated well with us. The food at our wedding was so delicious! They were very patient with us as we decided on table linens and floor plans. They brought our "vision" for the day to life! We highly recommend them!
Sarah T
5.0
5/12/2019
We loved our experience working with the team at Visions catering for our wedding! From our first tasting to the final execution, Visions was on-point, they answered every question we had and were up-front with all of their options and pricing. We were able to customize a menu that included everything we wanted and the price-point was very reasonable. On the day of our wedding, the Visions team were total pros, they setup all of the tables well in advance of the ceremony and in plenty of time for our florist to get the flowers setup. The tables looked incredible as did all of the staff that came to work the event, our guests were very complimentary of both the food and the service. The bride and groom were even brought a plate with all of the appetizers so we didn’t miss anything! The food was incredible, including the prime rib which isn’t easy to prepare and transport. We had an amazing experience and can’t recommend Visions Catering enough to anybody looking for a world-class dining event!
Kalie F
4.0
10/22/2018
Visions did a fantastic job hosting our event! I will say there were some hiccups along the way but the actual day was flawless! The tasting went really well and we got some bonus items for booking with them that day. It was also nice they offered a payment plan so we didn't have to pay a lump sum for food and drinks 2 weeks before the wedding. My advice to brides would be to schedule your linen appointment early! They only have a certain amount and the color I wanted was already being used for another event on our date, but the colors we worked out looked beautiful! We had the venue the Friday prior to our wedding. We were hoping to have the linens placed so our other vendors could begin decorating but they would no deliver them until 3pm the Saturday of the wedding. I ended up paying extra to have them delivered only and hour early which seems absurd but it helped our other vendors complete the reception before the ceremony began so it was worth it. The passed hors d'oeuvres were a hit and the dinner was amazing. We also used them for the bar which was nice. My mother used to be in catering and she was really happy with all of the staff. They also cut the cake and saved the top tier for my fiance and I! Despite the few minor setbacks prior to the event, the day went perfectly!
Lauren W
5.0
9/24/2018
Visions Catering & Event Planning did an amazing job catering our wedding! The food was hot and fresh, the drinks were never empty and the staff was professional the entire night! We also used them to rent our linens for our tables and everything was perfect. The colors were exactly what we picked out and they were pressed and placed where we wanted them to be placed. We will use them again in a heart beat if we ever have an event like this come up!
Jakki J
5.0
4/19/2018
My day was amazing. The venue was decorated beautifully, staff was amazing, and the food was great. Definitely made my day one to remember
Camisha T
5.0
1/31/2018
Food was great! Very impressive and staff was great! From cocktail hour hors d'oeuvres, dinner and late night appetizers all of it delicious!! We recommend them to everyone. Thank you for making our 2017 NYE wedding and reception great!
Camisha and Mark Stamper
Part 1 of 2 B
1.0
1/12/2018
Part 1of 2 Nightmare on Elm Street
As mother of the bride, and Matron of Honor, I was completely shocked at the lack of professionalism, accountability and overall inexperience.
Days leading up to the wedding and reception both held at the Kress Terrace, we requested multiple meetings to finalize our wine selection, confirm color scheme, and timing of the wedding and other details. How can I put it, well it was like "pulling teeth" to get anyone let alone the owner to return calls and actually set-up a meeting. When we finally sat down with owner to discuss the details, going back and forth with owner and her staff, we were told by the owner, “I’ve been doing this along time, don't worry, I'm good at what I do".
I don't know where to begin...
The parking
Our daughter’s wedding unbeknownst to us, fell on the same weekend as the Folk Festival. You would think that when choosing such an important date, giving the event manager several dates in September, and finally landing the date (only date available in September), the event coordinator for the Kress/Visions Catering would have the Folk Festival on calendar as a potential conflict and give any potential client the heads up prior to the client choosing their date for their big day. You see, during the Folk Festive downtown parking is $10.00 per car, which on a normal weekend parking would be free. We were told “no worries” we (Visions) will handle this with the city. Well, that didn’t happen, after several attempts to get this issued settled with Visions and the wedding quickly approaching, we were told by Visions that we would have to pay for parking. So, I reached out to the city and they came to an agreement to reduce cost per car of $5.00, which of course we were not going to allow our guests to incur the cost. We paid the cost of parking to the city day before the wedding.
The Food
Many of our guests complained about the food, or lack thereof. The mashed potatoes and rolls were gone before our last table made their way to the buffet; mind you we only had 105 attendees. Clearly there was not enough food for our guests. We ordered teriyaki baked chicken, we were served was plain baked chicken (over baked), we ordered penne pasta with vodka sauce, what we were served was clearly not penne pasta with vodka sauce; it was some type of cream sauce. As for the appetizers, we ordered three and received a fourth as a bonus, caprese crostini, we never received, the crostini's.
The Staff...
There were issues the staff. I expected to see the staff professionally dressed or at the least, in clean clothes not a black un-tucked t-shirt and jeans. Every wedding reception I have ever attended (not at the Kress Terrace), the bartenders are for the most part always wearing a vest, not a t-shirt. The server behind the buffet table couldn't have more than 16 years old, wearing the same (dirty cloths as the bartender) serving mash potatoes with an ice cream scooper. This was completely unacceptable; this after all was a wedding reception, not a cafeteria lunch line. We were to have a "chef" carving station for what was supposed to be medium rare beef, what was served by the "boy" behind the buffet table was nothing more than a very well done hockey puck, not medium rare beef.
Lauren J
5.0
12/09/2016
I love Visions! My husband and I used them for our wedding last October. The food was delicious.. from the appetizers to the plated dinner! They were such a huge help, they provided the linens for everything, centerpieces, even flowers! My list can go on! When you're looking for the BEST caterer in the Triad, PLEASE check them out! I recommend them to everyone!
Katie E
5.0
11/29/2016
Visions Catering was wonderful!! They helped me create my vision for my wedding. They arrived a little early had all my linens on the tables for my florist in record time. The staff and my event manager Wendy were great! We were excited about our menu that was budget friendly. We had yummy chicken Marsala, Beef tips with peppers and onion and a mashed potato bar. There were plenty of appetizers, we had the chicken trumpets, fresh fruit and shrimp cocktail. Over Thanksgiving my family continued to compliment the food and service we had at my wedding. My husband and I are really happy to recommend Visions Catering!
Melanie H
2.0
11/28/2016
We used Visions for our brunch wedding in September. Everything started off going well, they seemed to be excited to plan our brunch menu and offered to do a pancake bar which we loved the idea of. We went to Greensboro for the tasting and everything was great - the hash brown casserole was cheesey and perfect, pancakes were silver dollar size so they would be a good portion for the guests and not take up the entire plate, the corn beef hash was good but we asked that they add eggs and peppers to it to which they said no problem. On the day of our wedding, they served plain hash browns barely warmed, not the hash brown casserole that we had tried at our tasting. The pancakes were regular size and took over the entire plate. They did not properly label the different toppings and our guests had to ask the staff what they were and the staff wasn't sure either. The corn beef hash was not the way they promised with eggs and peppers. They brought mixers for our mimosa bar and ran out before the reception was over. We sent them an email after we returned from our honeymoon hoping to get a response regarding the shortfalls from our wedding and got no response back. I don't want to leave a bad review but I don't want this to happen to anyone else. They might be fine for a regular evening wedding but don't ask them to go "outside the box" with your menu - you will be disappointed.
Marie C
5.0
7/30/2016
Fantastic food and so much is included! Easy to customize your own menu and many items to choose from. Great presentation, affordable, very nice service and beautiful linens.
Meghan M
5.0
7/29/2016
I recently had my wedding and reception at Suite 300 and I cannot say enough great things. I knew what an amazing looking place it was and I thought it was well priced but I had no idea the level of service we would be getting. I absolutely loved working with Michele. She was the one I corresponded with throughout the year from the time we signed the contract until the wedding day. They were so accommodating, even ordering more table linens to get more of the ones I wanted when they didn’t have enough. The process was smooth and painless and I never felt like I was nervous about the venue or caterer. On the wedding day, I had a friend who was supposed to do my “day of” stuff for me and I remember her walking up to me at one point saying that there was nothing for her to do because the staff had already done it all. Cindy was the event manager that night and was more than awesome. The entire staff was so friendly and didn’t miss a beat. You could tell they knew what they were doing and didn’t miss a beat. They actually went above and beyond what I expected from them and took care of me and my bridal party before, during, and after the wedding. I never thought that my wedding and wedding day would run so smoothly from all of the “tales” you hear from friends, but thanks to Suite 300 and Visions Catering, it was almost relaxing. The catering was also something that definitely needs to be mentioned. I’m going to go out on a limb here and say that most wedding food isn’t 5 star quality. Visions Catering outdid themselves and the food was amazing!! More people commented on how great the food was at the wedding than I think they did my dress!!! It’s a good thing my dress was so “supportive” so that I couldn’t eat all of the food they had for us. We had tons of food to offer our guests during cocktail hour and dinner and Visions offers some really awesome pre-pay/payment plan extras to boost the meal plan that you go with. They even made sure the bridal party had appetizers that were served while we were taking pictures so that they wouldn’t miss out. During the tasting they prepare certain foods but you are able to set up a private tasting of things you would like to specifically try if it wasn’t at the tasting. All of that being said, I can’t think Suite 300 and Visions Catering enough. I have dreamed of being a princess my entire life and they helped me get as close to it as I ever will on my wedding day. Thank you to all who helped and made my wedding day one that I will never forget and one of the happiest days of my life!
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Greensboro, Greensboro, NC
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Visions Catering, Floral, Decor & More
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