Unfortunately, if there was one thing that made me disappointed on my wedding day, it was the hair and makeup services. I had read all the reviews about Amber and that was the reason why I booked Vixen. I was in communication with Amber via ema...il regarding scheduling as well. However, she did not show up on the wedding day and failed to mention that to me. I had one hair artist and two makeup artists from this company. Absolutely zero complains about the hair services (Renee I believe). She was great! She put in an effort to talk to each and every one of us during the service and did an amazing job. One of the makeup artists did a great job on my girls as well. All the girls she worked on looked great! However, the other makeup artist had an attitude that wasn't so appropriate for a happy wedding day. She is the one who did my (bride) makeup. I wasn't happy with my eye makeup because my lower lid liner was too thick and made my eyes look small. She fixed it but didn't look happy about it. About my lipstick, I told her I didn't want anything pink or shiny. The first coat she put on me was pink. When I expressed my dissatisfaction, she added another coat to take away the pink but made it extremely thick and shiny. The end solution was for me to apply my own lipstick, as suggested by the makeup artist. I'm just happy that I had that lipstick with me. She also did my aunt's makeup. My aunt felt like her eyes appeared more sunken than usual and asked her to fix it, but unfortunately she did receive some negativity as well. She personally told me "her eyes are sunken and there's not much I can do about it". My aunt ended up fixing her own eye makeup and it looked much better. All of the makeup detail aside, there was a moment she just threw a makeup cape/apron on top of my bridesmaids bouquets that were on the floor close to her station and I had to tell her to remove it. All of this was just a sign of inattention to the fact that THIS DAY is the most important and happiest day of the bride's life. You gotta show up with a smile and be open to criticism and do your best to make the client happy. Walking down the aisle is stressful, so be sure to go with someone who can help you relax the moments before you tie the knot. My best advice: do a trial and make sure you connect with the artist.