About this vendor
We don‘t know VMF Photo + Films‘s story by heart. Message them to get to know more about their business.
Details
Destination Weddings
- Destination Wedding Packages
Photo Shoot Types
- Engagement
Photo & Video
- Digital Files
- Online Proofing
- Second Shooter Available
- Social Media Sharing
- Wedding Albums
Photo & Video Styles
- Artistic
- Documentary
- Lifestyle
- Modern
Wedding Activities
- Getting Engaged
- Rehearsals & Parties
- After Party
- Wedding
- After Party
Reviews
Your trust is our goal. Our community relies on honest reviews to help
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3.3
out of 5.018 reviews
Review photos
Showing slide number 1 out of 6
horrible at getting back to you - she has been telling me for several years now that she will give me the un-edited videos for my keep sake and she has completely ghosted me and wi...
ll not answer my emails or texts. I got married in 2021 and have yet to receive all my videos. I completely regret booking this vendor..
Do not hire this vendor! We had a contract for our son's wedding and we were told that we would have our video in 4 months. It was been 12 months and Victoria doesn't respond to em...
ails or call back when messages are left. She took our money and never produced anything!
I fell in love with Victoria's work when she did my friend's wedding photography and video in 2017, so much so, when I was getting married in 2022, I knew I wanted her to do my wed...
ding video. When we first hired her, she was very responsive, she was very helpful in setting up monthly installments to pay for the videography services leading up to the wedding. The day before the wedding she was very communicative, and very nice at the wedding. After I received my wedding photos from my photographers approximately one month after the wedding, I reached out to Victoria to see when we could expect the wedding video. She replied almost immediately stating that it would be ready in 4 months, so by May of 2023. I was very excited! Ever since then, I have been reaching out to her via email, text message, and phone calls, all which have gone unanswered. In one month on December 22, it will be one year from my wedding. I have yet to receive any indication that I will receive my video! She refuses to answer phone calls, text messages, or emails. I have gone as far as social media, and I found that she has a Vimeo page where she uploads the teasers and is active. I have even sent her a message there. Victoria, I just want my video at this point. BUYER BEWARE!!!!!!
Victoria Fregoso, the owner of VMF is a Thieve. I paid in advanced the entire amount for my daughter's wedding on Dec 2022. She came to the weeding as planned, and was supposed to...
give us the video by April 2023. Today, January 5, 2024 have not obtained the video, and she has completely ghosted us, DO NOT HIRE THIS COMPANY, IF YOU DO NOT WANT TO LOOSE YOUR PRECIOUS MEMORIES.
Just a couple of my last conversations with Victoria. I think the previous reviews say it all. I spent $4500 and a year later I still don’t have my wedding film. It’s just ridiculo...
us and she clearly don’t know how to handle a normal and honest conversation with her clients and does not deliver her work (that we have to pay in full in advance). Insane. I can spend the day and show all the emails I have sent her and HOW NICE AND POLITE my husband and I are to her even though she’s been lying to our face this entire time. It makes me so frustrated. Impossible to believe.
When we first hired Victoria, my husband and I were so excited to work with her. She was very communicative leading up to the wedding. Unfortunately, that took a turn after our wed...
ding date. She went completely ghost on us...we still don't have our video 8 months later, and I don't know if we ever will.
We were supposed to receive the final product within 4 months of the wedding date and be updated at all times with teaser(s) + sneak peeks. This did not happen. We did not receive any teasers leading up to the due date. And at the fourth month mark, I followed up with her to check on the status of our video and received no response. After one month of calls/texts/emails with no response, we were forced to threaten legal action. We finally heard back and were promised our trailer in two weeks and the full video at the end of the month.
Do you think that happened? Of course not! So here we are again following up and trying to receive some sort of response from her.
I would NOT recommend choosing her for your wedding. It's been eight months since we got married and at this point, I wouldn't be surprised if we never got our video.
This review has been tough, as my wife and I have really taken some time to think about our experience overall with Victoria at VMF Films.
We were initially thrilled with Victori...
a's enthusiasm and engagement when discussing our desired wedding video style. On the day of our wedding, Victoria's presence made us feel truly special. She worked diligently to capture every moment, ensuring nothing was overlooked. The end result was fantastic; the video perfectly encapsulated the style, music, and editing we envisioned.
However, post-wedding, our experience took an unfortunate turn. Despite numerous promises and apologies, we endured nine months of frustratingly sparse communication. Our video, originally expected shortly after our February 27th, 2022 wedding, only arrived in late November 2022. Each time she provided a “final” new due date, we were met with further silence. (This occurred about 5 times)
Regrettably, it took the threat of legal action to prompt a response and secure a partial refund. Throughout this period, there were various explanations - from excessive work hours, large events, and even personal emergencies. While we genuinely appreciated Victoria's talent and dedication to her craft, the prolonged lack of communication was deeply disappointing.
In future, we hope Victoria focuses on improving her client communication. It's essential for any professional, no matter how talented, to maintain an open dialogue with their clients. Based off recent reviews, it’s seems like she’s having no issues filming the events, but the issues come up during editing and delivering. Prioritizing quality over quantity of clients would undoubtedly lead to better customer satisfaction and a more positive overall experience.
Ultimately, we're grateful for the beautiful video Victoria crafted, but sincerely hope she takes these critiques to heart for the benefit of future clients.
Initially it was a pleasure to work with Victoria...She was responsive and the day of my event she was an absolute pleasure to work with. However, 9 months have gone by since my ev...
ent and I still haven't received my video for my wedding. It's heart breaking and very upsetting. I received a communication back on February 2023 saying she had health issues and that I would receive my video in another couple of months (my event was 8/27/2022) and to this day I have not received anything.
From the absolute start Victoria treated us with such compassion and professionalism. A true creative, Victoria, has a beautiful attention to detail, and captures the essence of wh...
at you are striving for with your special moments. From our engagement shoot to our wedding day and everything in-between, Victoria is always enthusiastically responsive to all of our ideas and making us feel so at home. Victoria has a special way of making your visions for your day come true. Victoria is your personal cheerleader behind the lens! Victoria's resourcefulness, ability to adapt, and tackle everything with a wonderfully positive attitude made all of the difference on our special day. We are so, so grateful to have crossed paths with Victoria, a professional who has now become a friend. Victoria is now considered our forever videographer as there is no one else we can imagine sharing our special moments with. Victoria is definitely a beautiful creative mind and spirit who everyone should consider working with!! Thank you, Victoria, for your love, enthusiasm, and attention for our special day!!!! We cannot wait to work with you again soon!!!!
Victoria it the sweetest!!! I love her and her team. They were so easy to work with! She listened to everything I wanted and made it happen!
From the moment I saw her work which was a year before I even knew I was going to get engaged, I knew she was the one! Being in contact with Victoria the entire year leading up to ...
the wedding gave us so much comfort in having her capture our special day, you can tell she really loves what she does, and cares about getting to know both of you as a couple to capture those moments.
The day of our wedding, Victoria did such a phenomenal job of keeping everything on track, capturing the most amazing moments, and staying calm- cool- and collective. We loved how creative, and attentive to detail she is, it really didn’t go unnoticed- from fixing certain ways I held my vail to adjusting ways we moved together. She made sure she was getting exactly what she needed. Victoria didn’t leave our side, she was always there capturing every moment. We really loved working with her, Victoria demeanor makes you feel very comfortable, geniality, and stress free. If you are looking for a videographer/ look no further Victoria is the one, I promise she’s worth every single penny, you won’t regret working with her!
SO FUN! Victoria and her team were so easy and nice to work with. Not only were they great to work with, they're professional and the photos came out AMAZING. There is NO one bad p...
hoto. We're obsessed with the high-quality and how the team conveyed our wedding. They caught all the emotions - happiness, love, and joy. Also, we all looked great.
Victoria recently did my Boudoir photoshoot and I can't express how amazing she is...and I haven't even seen the pictures yet! She made me feel SOOO comfortable and made the entire...
shoots SO fun. Constantly reassuring me and making me laugh. Her personality and professionalism is one of a kind and one that needs to be noticed. Victoria is amazing at what she does and I can't wait to see my pictures because I have no doubt they will be a work of art.
Victoria Fregoso of VMF Photo + Film made our wedding day dreams come true! Selecting the perfect videographer for our wedding was a top priority. Victoria Fregoso is so talented!...
Victoria captured in video our 3 essentials to experiencing a perfect wedding day - our love, in nature, enraptured in golden light and she went above and beyond! Her videos are art in every sense - vision, sound, movement. Victoria is also very professional, her communication was always timely and she was patient with all of our questions, changes and satisfied our requests. I really appreciate her organization, using a website platform and she gave us a survey to get a clear vision from us on what we wanted in our videos. She is a perfectionist - her video editing is perfectly synchronized to the music! Her music selection is so tasteful and unique. The song she selected for our short video inspired me! I saved the video on my phone - I listen to it when I drive and I cast the video to my TV to relive our day. Being relentless in my search for the perfect videographer paid off - Victoria Fregoso is it! I will hire her again to capture our next big milestone in life together! Thank You Victoria!
Victoria is the sweetest and best photographer in the business! From day one of the stressful wedding planning process, she was accommodating, kind, and responsive to each and ever...
y one of our questions. Above all else, she has the gift of capturing candid photos which is exactly what we (and I assume every bride and groom) are looking for. Her entire team was awesome and dedicated to capturing every moment of our Big Day in the most authentic way possible. True professionals who go above and beyond for your needs, at a very reasonable cost for the value you get. Until the next happy occasion we see you again for! With love, Daniella and Sean
VMF Photography is amazing. Let me start off by saying I was not the type of bride who loved wedding planning, making decisions, or cooing over how madly in love I am. I am an hone...
st, laid back, not too excitable person- Yes I love my now Husband but PDA isn’t our thing. Victoria made me feel SO comfortable. She never made me feel less than for not being what I thought a bride should be. She let me and Ryan be ourselves in the photos, have fun, and she truly captured the most amazing, beautiful photos I have ever seen. You would never know how shy and awkward we feel like we are because she let us be ourselves. I cannot say enough nice things about Victoria and the other photographers/videographers she used the day of our wedding. The details she captured in the hours before the wedding + first look +ceremony + reception are what I will get to cherish for many years. I planned my wedding from out of state and she was always available to talk to, meet up with when I was in town, and so accommodating with little changes that I wanted for my photo/video package. I cannot imagine having another photographer for that important day. Victoria and her other photo/video crew were a blessing to have on such a stressful long day! BEST DAY EVER - Thank you
Victoria and her team were great! They made us all feel super comfortable which is so important. Victoria even sent us pictures the night of the wedding which was wondering to wake...
up to! I can’t wait to see our video which I know will be amazing!
Vmf! You are AMAZING! We work with vmf for about 90% of our weddings and I have to say, that I am pushing for that 100%! The service is phenomenal and their style is nothing like y...
ou’ve ever seen before in Miami. Thank you vmf for being amazing! I look forward to working with you many times in the future! You rock!
Contact
Miami, FL
VMF Photo + Films's photos