By all accounts, one reading this webpage would be persuaded to hire Vybe Society for any event; indeed, the 5-star reviews certainly convinced me to hire Vybe Society for my weddi...ng. Unfortunately, the reviews on this page, while painting a rosy picture of what happens when things go well, do not provide a complete picture of what happens when things go poorly. To be sure, that is completely understandable, as many couples may not want to relive their negative experiences by recounting them in a review. The pain of suffering through those harrowing details from my wedding day is what kept me from writing this review sooner. However, I feel compelled to offer my perspective to those who find themselves in my position now or in the future; I know personally how important it is to make informed decisions when it concerns your wedding day. Above all, it is important to find vendors who place the client’s goals and vision above all else, and who pride themselves in a professionalism and accountability towards their work. That professionalism and accountability was lacking in Vybe Society’s performance on my wedding day, and in how they have handled our interactions thereafter.
Vybe Society’s blunders on my wedding day include embarrassing both my husband and me by failing to play either of our aisle songs as we began walking down the aisle; indeed, each of us was over halfway down the aisle before the band began either of our songs. For my aisle song in particular, the band failed to honor the specific clip we specified in advance, which further humiliated us as the band continued onto awkward lyrics from the song we were hoping to avoid. This happened again during our grand entrance song, when the band failed to cut the song off before explicit lyrics were shared with our guests. Making matters worse, the band did not honor the specific clips we requested for both our first and second dances as a couple, which was especially problematic as the band was informed that we had prepared choreographed dances for both; instead, the band—without informing us—elected its own version of both songs, which made it difficult for us to perform dances we had spent months rehearsing (including with our entire extended families). My husband had to plead repeatedly for the band to simply play the original track—a fact that Vybe Society later shamefully twisted around to suggest that he was inebriated. The icing on the wedding cake is that we had zero dance floor music that evening—when asked whether the band would afford us a few additional minutes of live music, they declined.
Ultimately, Vybe Society’s attention to our wedding day speaks for itself; every detail that was specified in advance was missed and there was zero indication that the band had reviewed any part of the lengthy questionnaire they insisted I complete (months in advance, at that). Nor were we informed in advance that any one of those details would be challenging or infeasible; to the contrary, Vybe Society assured us that everything was doable. When we confronted Vybe Society afterwards, they refused any accountability for our wedding music, instead blaming the wind, other vendors, our guests, and me and my husband. They also offered belated excuses, such as that they advise people to use original tracks for choreographed dances (even though they actively advertise their ability to play choreographed dances live, and specifically assured me that our dances were “definitely doable”). Worse still, they insulted us when we attempted to resolve our disagreement amicably. Perhaps the biggest disappointment—one that is particularly troubling—is that the band prevented us from enjoying the moment with our people during our special day; I spent precious moments of my wedding day in tears, humiliated by the missed cues, delayed songs, and other failings of the band. If I could do it over, the band is the only thing I would change.
Professionalism means to have care and attention to important details when providing a service, and, equally important, to hold oneself accountable when that work product falls below the mark. If you are looking for these qualities for your special day, Vybe Society is unlikely the right choice for you.