W Event Design

th partial draping Option 3) With partial draping and twinkling lights I was very specific, organized and even included a corresponding photo to match each option. She provided 3 corresponding estimates, each vastly different amounts. We ended up selecting Option 1) Full draping of the tent. We paid 50% immedietly and the remaining 50% the morning of our wedding - I wish I didn't!! We walked into our tent that evening and it was very clearly only PARTIAL draping that was executed, NOT FULL THAT WE PAID FOR. It was also smaller chandeliers than we requested and each hung differently in the tent than we discussed as well. None the less, it still looked beautiful and I assumed a mishap must have occurred during set up and I would here from her the next day with what happened and would receive my refund for the difference in draping, labor and chandeliers. I never heard from her, I reached out thinking it would be a straightforward matter to resolve between 2 adults - since the differences were OBVIOUS. After all my attempts to contact her with no response, she finally sent me an email. Stating that to HER that was FULL draping, and that she used expensive materials and there was a large effort to instal etc. etc. and ultimately refusing to refund us the difference she owed us back. Let it also be known, that I wasn't even requesting a refund for the difference in labor and chandelier size, I simply wanted the difference between FULL draping we paid for and the PARTIAL draping that was executed. I had estimates for each example, so I knew what the differences were for everything. I also asked her what partial draping would have looked like if what we got was considered FULL to her, and did not match our corresponding photos used for estimates she provided. AND SHE STILL HAS NEVER RESPONDED TO US SINCE. Even after multiple follow ups, and even after our Event Planner - who also agrees with us - had reached out with no response as well. BAD BAD BAD business. Stay very VERY far away. There are too many other vendors in South Florida to take a chance with this one on your big day.