Overall, our experience at Waldenwoods far exceeded our expectations and our wedding day was pretty perfect. We were blown away from the beginning with how well Waldenwoods was pre...pared to organize and execute beautiful weddings. From the initial meetings, to the very fancy and detailed tasting dinner, everything leading up to the wedding made things easy and stress-free. We were blown away by how much Waldenwoods was willing to work with us during the pandemic. They helped us reschedule our wedding twice due to the pandemic and there were no ramifications for this. In addition, Waldenwoods took other COVID precautions to make sure the guests felt safe. Some of my favorite things about getting married at Waldenwoods were the diverse options for reception add-ons to make the day extra special, such as the bridal cottage, outdoor ceremony, and beautiful decorations that came with the Cromaine Lodge. The property was beautifully maintained and getting married outside under the pergola was perfect. There were also a lot of great spots for a first look and bridal party/family pictures. Regarding the service, the staff did a wonderful job helping to ensure that the event ran smoothly, and they went above and beyond to make us feel well taken care of and special. Overall, the food was very good. In particular, we really liked the salad and appetizers. We appreciated how many choices there were when selecting entrée options. It was truly a day we will never forget, and we thank Waldenwoods for all they did to help us make this memory.
There were a few things that we were disappointed about, and that we believe could be addressed to make the wedding experience of future couples extra special. During our ceremony, loud pop music could be heard playing out on the lake/beach. We were told that the staff was going to attend to this, but it never happened and created a distraction during the ceremony. We were also disappointed in the cleanliness of both the Cromaine Lodge and the Sunshine Lodge. It was clear when we showed up on Sunday for our wedding that not much was cleaned. The bridal cottage that we were getting ready in was very dirty and parts of the reception hall never got cleaned prior to our wedding start time. We felt very similarly about the Sunshine Lodge. Much of it was not clean and multiple guests reported problems with their room, including not being given the right key, burned out light bulbs, and uncleaned linens. check-in.
There were a few issues with the dinner as well. Mostly, we felt that it took a long time to serve the food and the staff did not serve our prioritized tables first. Our parents were actually served last, despite that we indicated otherwise. We were told that there were not enough staff, which did not seem like a great excuse. We also felt like the portions were small, especially the chicken dish. Further, for guests with allergies they were not given a substitute food, rather they were just given less food. For instance, we had multiple guests with garlic and onion allergies; rather than make potatoes without garlic and onion, the chef did not give them any starch, which is not what we paid for.