Weborg 21 Centre

My fiancé and I were excited to book with Weborg as we had been to numerous events there that seemed nice. Their prices were high, but we were willing to pay extra for the ease of all of the planning services that were touted. We booked our event 11 months in advance and paid a $500 deposit. I waited 6 months and heard nothing about details for decorating, menu, etc despite numerous attempts to obtain information. At my initial meeting with their staff, they also offered to send recommendations for flowers, cake, etc which I never received. The biggest issue was that we could not get a definitive price - there was no wedding package - everything was nickel and dimed and seemed to have a “service fee” attached. When you are planning a wedding for 400+ people, this could become an issue quickly, and I had absolutely NO idea how much to plan for cost-wise. After much frustration, we decided to change venues with 5 months to spare. Even after discussions with management, they refused to return my deposit. Talking with others in the community, I heard similar stories of unprofessionalism, disorganization, and lack of communication. We are so glad that we changed venues, and we will be saving a minimum of $6,000 (despite the unreturned deposit)! If you are planning to book here, know what you are getting into - not conducive to a stress-free wedding day!