I have used Crystal and Wedding & Party Exchange for all three of my children's wedding and soon to be the fourth. I've also used her for local pageants and political events and even large fundraising dinners. She is ALWAYS professional. What... I love is that I'm the most important person there when we're talking about my needs. She is overly creative, always finding a solution to my suggestions or ideas. She AND her staff bend over backwards to accommodate me with pick-up, drop off and/or delivery, if needed. I would HIGHLY recommend this to anyone doing a party, wedding, pageant, dinner, etc.