I am writing this review IMMEDIATELY after hearing the experience my closest friend had at Wedding Belles. She's been here several times for a couple weddings that she's in and I would say her experience was pretty neutral. It wasn't until she ...went in to order her bridesmaids dress that this all started to take a turn.
The lady who helped her was Lauren E. Lauren was to take her measurements and assist her in ordering her bridesmaids dress that would be the best fit. Pretty simple I think, for someone who should be trained in doing such. No. What Lauren did was insult my friend in the worst way possible. She took her measurements and told her she needed a dress that would be about 5-6 DRESS SIZES UP from what she normally wears, which would also, now put her in a plus size dress. Lauren told her, "it's better to size up and take it in... it won't cost any extra to take more fabric off". Well, I guess that's good to know Lauren, since she basically had to have her entire dress re-worked in alterations. She returned a few weeks later after receiving the dress for her alterations appointment where someone else assisted. This lady, thankfully, was much better at assisting and making her feel comfortable. She now has to return for a second round of alterations, to bring the hem up. Again... because she was swimming in this dress and had to take THAT much off, but good thing it won't cost more.
What really gets me in all of this, is this is a store where you would expect the staff to be trained in making people feel amazing in what they're shopping for regardless of who's wearing it. This is for a BRIDESMAIDS dress, that cost $216 and an ADDITIONAL ~$130 for alterations. So she's paying over $300 for what?!?! I'm truly disgusted and enraged for my friend who is possibly the sweetest person anyone will meet. She's also someone who would never say anything in a situation like this. Hence, me writing the review.
Based on the other reviews it seems as though Wedding Belles does pretty good at creating an experience. And I'm here to tell you, the ball was completely and utterly dropped on this one. Please do better.