While Pat DeMarco is known for providing exceptional services and top-notch quality with many photographers, unfortunately, we didn't have the same experience. Our photographer, Ke...rrigan, arrived late to our wedding, and despite multiple excuses, her performance fell short of expectations. Throughout the event, Kerrigan remained stationary on the dance floor, failing to move around and capture moments of guests who weren't already involved in other photoshoots. This lack of initiative resulted in missed opportunities to document cherished memories that can never be recreated. Despite efforts by Pat to address the situation and offer a refund, the monetary compensation cannot fully make up for Kerrigan's laziness and lack of punctuality. The rushed nature of our family photos due to her tardiness further compounded our disappointment, leaving us with incomplete documentation of our special day. While there were undoubtedly some nice photos captured, the significant number of missed moments, including the absence of many friends and half of our family members from the collection, is disheartening. Kerrigan's lack of professionalism is evident, and this experience underscores the unpredictability of hiring through this company. As we await the video footage, we can only hope for a better outcome. However, the frustration of knowing that we could have chosen a more reliable and dedicated photographer lingers. Overall, our experience with Kerrigan was a total letdown, and we wouldn't recommend hiring through this company without ensuring the reliability and work ethic of the assigned photographer. I have since updated my review upon receiving the wedding video as it was quite beautiful. Although the issues with the photos could not fully be rectified, we are very happy with the video and they did do a huge refund on photography costs, very much appreciated.