Having our wedding at the Westin O'Hare was our dream wedding. The process from planning to the actual wedding was amazing. It all started with Jessica. From the very beginning, Je...ssica was so responsive to our questions. She stayed later than her usual work time to give us a tour of the Grand Ballroom and Guest Rooms She was a big part of us choosing Westin O'Hare in the first place. No matter what questions we asked, she was able to find us an answer.
Since we had to postpone our wedding one full year due to the pandemic, Westin O'Hare reassured us and help eased our minds. They honored everything we had on the prior contract. This was great because we heard of things not going to plan on other weddings we attended.
On the actual wedding day, everything was perfect. Jessica and the staff made sure everything was perfect. Jessica especially would check on us and gave us the time to take it all in and enjoy.
We truly appreciate everything Jessica and the Westin O'Hare staff did for us and recommend them to everyone!