White Arbor Bridal & Formals

ess! It was even on the "clearance rack." They listened to my requests about staying within a price point and did not show me a dress without allowing me to look at the price tag first! Also, their seamstress recommendation was impeccable! Zoreh was fantastic at ensuring every little detail was exactly how I wanted it! White Arbor was also wonderful in providing a package to store the dress at the shop (insured of course) to ensure I did not have to worry about storing it properly at home or worrying something might happen to it! We decided to use White Arbor to rent suits through as well (they have rentals done with Jim's Formal Wear). Unfortunately, this is where we came across challenges. While we were able to coordinate and arrange everything with no issues, the measurements of some of the guys involved with the wedding that were taken AT White Arbor were not accurate at all or they were entered incorrectly into the ordering system. It created for a last minute mess in getting proper fitting pieces. Also, there was a lack of communication between the owner and her employees which created difficulty in ensuring everyone had the same messaging. ONLY the owner was really able to deal with suit ordering/issues/etc. as the other employees were not trained in doing this and the owner was not present when we needed assistance. It would be helpful to have all staff members trained in suit measurements/ordering/etc. so the owner did not have necessarily have to be present to still get things taken care of. All in all, we had a positive experience with White Arbor and would highly recommend for the bride portion; wish we would have used a different company for suit rentals though.

, a large selection of Bridal party gowns and accessories, and expert seamstress services.

ng my appt. They helped me find the perfect gown that I’m in love with.

e shop as well. Highly recommend!

husband rented his tux and the groomsmens suits from JimsFormal through White Arbor and Nicki was so accommodating and available to help them ensure they all had their measurements on time and exchanging sizes at the last second. My husband's mother got her dress at White Arbor as well. I've never felt more beautiful than I did on my wedding day and that's all thanks to my perfect dress and veil. Thank you to everyone who assisted.

e a shout out to my stylist Shelby as she was absolutely incredible. She gave great advice and knew exactly what to look for when she pulled dresses for me. I had a larger crowd with me, and she was able to manage a lot of voices and opinions all at once. When I found my dress, Shelby let me take all the time I needed to look at it and talk about it with my bridal party. She gave great suggestions for how to style it, and lots of other great recommendations. I am so excited to be able to support a small business and to especially have been able to find the dress of my dreams. Thank you Shelby!!!

g with friends, they were helpful, approachable and gave me all the time and attention I could want. We also had an appointment for my mom and they put her right at ease, listening to her concerns and talking her through how they could make alterations to make her more comfortable. Even after the sale, they made me feel like part of the family, treating me with love and kindness every time I came back for alterations. I HIGHLY recommend this salon to anyone who is looking for a dress. All of the people who work there - Diana, Shelby, Nicki, everyone was just so pleasant and amazing.

shot out for making my first experience so amazing!

my first appointment, so I went to the two other stores. At the last one I found a beautiful dress from a store local to me - but I decided not to buy it. I felt most comfortable at White Arbor, and so I decided that I wanted to purchase from there and not from the shop I was at. So, I left and went back to White Arbor the next week. Now that I knew what style I wanted, dress shopping was much easier, and I was able to find a dress I loved even more than the initial one that I considered buying. Through the whole process - dress shopping, picking out accessories, alteration, etc. everyone who works there was so kind and helpful. Going there each time always made me happy and excited for my wedding. They have a wonderful environment and staff, and I am so glad they were the ones to help me through the process of finding a dress.

somewhere else; she made me feel so beautiful and important. 10/10 would recommend and am so thankful I got to work with her!

he details of ordering and altering my dress without a hitch. So happy to have worked with them, and I definitely will be pointing anyone I know who’s getting married in their direction!

picked out dresses that were just my style. Our wedding changed a lot over the year, but our intimate outdoor ceremony a few weeks ago was perfect. I felt amazing in my dress. I couldn't have asked for a better experience than the one I had at White Arbor!!

ack design than what I ordered. They said “I didn’t even know it came in a different design than the sample” admitted they got the wrong one and refuse to refund or even compensate for the stress and hassle of dealing with all this. We had moved our celebration from October 15th 2020 to May 20th 2021 but still planned on having our ceremony to the best ability possible during the COVID pandemic and now the “correct” dress If it even comes in correctly won’t be in until less than a week before. They are blaming it all on designer error after admitting they made a mistake in the order.

med any where I went. Jen and Nikki went above and beyond with everything they did for my bridesmaids and myself. I cannot express how happy I was here and how much I would recommend them to everyone and anyone looking for dresses.They had the best costumer service ever! I was completely apprehensive about shopping for a wedding dress and I expressed this to Jen when I started shopping. She helped and made me feel so comfortable in every dress that I tried on. I cannot truly not say enough amazing things about this bridal shop.

lon, so she made sure to take note of my vision and style. When I arrived for my appointment, she immediately picked four dresses that were along the guide I had given her. Nikki noticed I wasn't exactly 100% in love with any of the dresses, so she pulled a total wildcard dress that was everything I had not requested--and ended up being my wedding dress! Also, they made sure it was within my budget. So happy I purchased my dress from them!

realize what I wanted. And, on top of all that, she was able to handle my crazy family! I'm so excited to wear my dress on our big day!

ut there was nothing there that truly WOW'ed me. I realize there will be women looking for different style dresses who might be reading it so please do not take my comment to be the say all! Everyone is looking for different styles and they had a good selection of all dress types. My bridal consultant was Jen who if I remember correctly said she's been working in the bridal industry for 5 years. She adhered to my wishes but suggested I try on a type of dress that I said I didn't care for. She mentioned it a few times so I felt to appease her I would try it on.

on about 10 dresses, and landed on one that felt right. I worked with Zoreh for alterations and she did a wonderful job as well.

ur and a half drive each way for each of my visits was more than worth it! I worked with Diana my first two visits and she was AMAZING! The first was to try on a variety of beautiful gowns and the second visit was to see a dress I had my eye on that they normally didn't carry. Diana went the extra step to bring it in on loan from the designer and it ended being the one! I was thrilled! On my last visit to pick up my dress, I worked with Nikki and she was FANTASTIC! Very knowledgable and provided great ideas and suggestions to ensure I look my best. Thank you so much for turning what was my most dreaded wedding task into a truly memorable experience!

fill out about my likes and dislikes. Then Nikki called me a few days prior to go over some more questions to have more of an idea of what dresses to pull before the appointment. I came in to the appointment a nervous and anxious bride and left confident and ecstatic with my choice. I’d recommend them to all future brides!

envision what modifications could be made to certain dresses. I also did not feel rushed or pressured into picking something. Another appointment came into the salon before my appointment ended, and Nikki politely told them that she would be with them shortly and continued to help me. My matrons of honor also found some dresses that they thought were beautiful.

was pleasantly surprised when they called me to say my dress arrived early! I ordered the dress in early November and it arrived in late January. I would highly recommend this bridal store as all the sales associates are professional and truly care about finding the right dress for you. The only reason I gave this review four stars is because I felt a free bag should have been given to me. I paid $1,500 for my dress and I felt a gown bag should have been included in that price.

ir dresses from here, as well as my mom. We had NO issues, everything came on time, in the correct size and were absolutely beautiful!! My maid of honor also purchased my jewelry from here as well. I just can't say enough good things! They made dress shopping a fun and relaxed experience. :) I will continue to recommend them to everyone!

ow in Novi (January 2015) and quickly booked an appointment (February 2015). I went just to look with my maid-of-honor. I didn't really know what I wanted, to I got to try a few different dresses I picked out. I thought I got it down to 2 that I really liked and said I wanted to come back with my mom. My follow up appointment was just as wonderful (April 2015) and this time I had my mom, two little sisters, sister-in-law-to-be, and mother-in-law-to-be! I ended up choosing a different dress than the ones I came to choose between! I got my dresses ordered with an initial deposit and got all set with a payment plan! My dress was due to arrive between Christmas and New Years (2015) but it ended up coming early - mid July! I was so excited! It came in a little too short, but the ladies were great about making sure we could alter it to make it longer - luckily my dress had a lot of lace that could be shifted down! Since it was ordered that length, they paid for that alteration. I also paid for a storage fee and I am so happy I did! Since my dress was there a YEAR in advance I didn't want to try and hide it from my fiancé that long, also trying to keep pet hair or other disasters from happening gave me anxiety! Instead they kept it safe and sound at the salon until the day before the wedding! It was steamed and ready to go when I picked it up! Also, while it was stored, I got to visit it as much as I wanted and tried it on multiple times to make sure I didn't change sizes! Go see them!

e encountered with any vendor since being engaged. Despite having an appointment, we were barely greeted upon arrival. Rather than asking anything about my wedding – date, number of bridesmaids, colors, style, etc. we were directed to a wall of dresses to sift through without any assistance. Once we had selected a couple of styles for the girls to try, the original sales associate was never to be seen again. Instead, a second woman hovered awkwardly across the store and barely spoke to us. The girls received no help getting into the gowns, no expertise about the designers, what our color/fabric options were, etc. We were on our own. Luckily I was exceptionally unimpressed with the cheap-looking dress selection as I had no desire to give them a penny of my business. We spent a total of 13 minutes in the salon and honestly couldn’t get out of there fast enough. I was embarrassed that I had made an appointment there - my bridesmaids and my mother were horrified and I would warn any bride to take her business elsewhere.

y type. I went in with the intent of just looking around and she was not pushy at all when I left the shop with purchasing a dress. I returned about a month later and purchased my dress. Again, Diana was super helpful finding the perfect accessories to go with my dress. Overall great experience.

get we laid out and it was very helpful that they only carry wedding dressed that are under $2000. Took my bridesmaids there and they got 10% off their dresses. They had several options to choose from. Highly suggest to other brides for at least a place to start, they had several lines and options and different kinds of dressed for you!

t style. Girls signed a piece of paper saying picked up-not knowing that meant nothing would be done. So out $1000 and have no dresses. Went to David's Bridal-found almost identical dress for half the price. Stay away.

pick my dress up, told me that I needed to lose 5-10 pounds in my bottom. She didn't seem very happy to help us out. I figure she must have been having a bad day. Overall, I was pleased with my experience and would recommend this shop to other brides.

told me if I got that feeling ever again that I could come in and try on the sample.

hly recommend.

d me step out of my comfort zone to find my perfect dress. I tried on every style imaginable! The whole experience was a blast! I ended up finding my dress just within my budget and a beautiful veil to go with it!

maids were from out of town, I was told and reassured that they would take care of it NO PROBLEM. When our dresses came in they told me "it was too much of a hassle and it's easier if YOU do it yourself" as a stressed bride with a lot of other things on my plate I was pissed. The OWNER who I was speaking with showed NO sympathy and passed the dresses off to me as if she was literally washing her hands of us. I would NOT recommend this vendor as they are kind when you're there buying the items the customer service on the backend was TERRIBLE!

ns with little details like adding belts and accessories! And... added bonus, every gown in the store is under $2000 which I didn't know before going there. Would definitely recommend the shop to anyone!

or I knew I had found the place I was going to find my dress. The consultant we worked with asked about my budget and actually listened and only brought dresses that were within my budget. She was only helping me and really paid attention to what I wanted. It was perfect. She clipped the dress where it was needed and I walked out to the pedestal and l took one look at myself and started crying. I found my dress! I also found my veil, jewelry, a belt to match my dress, and ordered my bridesmaids dresses from there. We received a discount because I had bought my dress there. Go here if you want an awesome personal experience and to stay within your budget. Diana and Tracy were so helpful every time I called.

ever when I arrive I had five people with me and there was another bridal party there, they took all of the seats my party was suppose to have. So my mom had to stand awkwardly behind them. Then finally my mom asked the other people to move their bag. None of the gowns fit which was not a problem at the other stores, but here my consultant put me in dresses didn't clip me and said okay walk out there. She didn't assist or hold anything. I waddled out and stood on the pedestal. The consultant walked away and helped other guests. My sister came and fluffed the dress and put everything in place while I was awkwardly holding mine on so I wasn't naked! After doing this with three dressed I had had enough and just wanted to get out of there. But my consultant was no where to be found. She never explained anything about the dresses fabric, price, color options she just wondered off. So I asked my sister to help get it off of me. We were in the dressing room with our the consultant when she came back. When I politely said I wasn't interested in trying on more she was shocked. When asked why I just said I was uncomfortable. What horrible service! I had an appointment so I am unsure why she was unable to assist me at all. -Disappointed bride

w minutes late (direction challenged) and she did not resent this at all, which was nice. She asked for my budget and then directed me to dresses that would be within my budget. She did not judge or mind that I had a lower budget, which was fabulous. They have a wide range of "off the rack" dresses for steals. I tried a few "off the rack" dresses and a few regular ones. I loved everything I tried on and Diana was helpful in getting me into the dresses. She was very nice and helpful. She also was polite and courteous. I felt very welcomed in her store. She made my family feel comfortable. After I finished trying on a bunch of dresses, she did not pressure me in anyway. I narrowed it down to a couple selections and she stepped away so I could discuss it with my family. It was very nice. I am glad she did not pressure me and she made me feel very welcomed in the store. I decided on a dress and then purchased it! It was a very fun experience. I would recommend this store to any bride. They have a wide range and something that can fit anyone's budget!! A++++++++++++++++++++

have an amazing selection of dresses and they even had the dress that I've been wanting for years :) Such a clean, elegant, and FUN atmosphere. I will DEFINITELY be going back for my bridal party's needs as well as recommending them to every bride to be! Can't thank them enough!

ng. She was so personable, kind, extremely knowledge, and accommodating. She gave me many little tips and tricks for trying on dresses and for the night of the wedding. They have a small salon, but they have many dresses of varying designs to choose form. Their prices are very reasonable and I loved everything about my experience! I am so happy!! I highly suggest this location! Also the actual studio is so elegant and beautiful! I am so impressed with this place!

. I went in, and found the perfect gown! It was a comfortable, fun experience - nobody was pushy, trying to get me to make an emotional impulse buy, or trying to force me out of my budget. I had the freedom to look through the dresses, pull ones that I liked, and the owner helped me to stay in my budget and gave me tons of options to do so. I never once felt like I was just a dollar sign to her, when so many other vendors in the wedding business treat you that way. I had so many shops try to scare me into buying something on impulse because "You're not going to have enough time! You need to order now! It'll take at least 6 months for the dress to come in!" This shop reassured me that I still had plenty of time and shared all my options with me, making sure I found something I loved. Could not be happier with their level of professionalism and just down-to-earth kindness! I feel like I tend to be a pretty rational, rather than sentimental, bride... a dress is a dress, you wear it once. I wanted to find the perfect gown, but I also wanted to make sure my business was going to a professional place that deserves my business. I got both! That's something I loved about this shop :) Their attitudes were so different from other shops I tried - David's Bridal, Dior, Moni's, etc. Their prices go up to $2,000, and they really work with your budget. They don't do alterations, but give you a list of recommended seamstresses and have one that works out of their shop. I believe they said their bridesmaid dresses range from $125 to $230, averaging around $180. Your maids get 10% off when you buy here! It was a far drive from me but I'm SO glad I drove out to give it a chance. Highly highly recommend!